Corsair Gaming, Inc. (www.corsair.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
What people say
K
Kyler · 1 review · Experienced 2026-07-30 ·
★★★★★
Incorrect information
I had ordered a package with my correct address including apartment, zip code, etc. and was sent an invoice that shows my full correct address. When package was set to arrive the tracking email stated that my unit could not be found and is not being delivered. I reached out to service and was advised from an escalated unit that it was in transit and service confirmed that it was being delivered to my address from them talking to the logistics team. 4 days later package was sent right back to sender and then was told that nothing was coming to my address and I would have to reorder and “ensure my address is correct”
Reply from Corsair Gaming, Inc.2026-07-31
We’re sorry to hear about the experience and understand how frustrating it can be when an order does not arrive as expected.
After reviewing the order, we found that the shipping address provided at checkout was missing the apartment or building number. Because the address was incomplete, the carrier was unable to complete the delivery, and the package was returned to us.
We understand that mistakes can happen, and we’re always happy to work with our customers to help resolve situations like this. We appreciate your feedback and hope we have the opportunity to provide you with a better experience in the future.
r
raya · 1 review · Experienced 2026-07-29 ·
★★★★★
Amazing Customer Support
Raton from customer support was super helpful with my request, even with a mixup on my end everything was resolved quickly thanks to their help!
Very helpful, Andrew was quick and resolved my issue.
P
Pablo Limon · 1 review · Experienced 2026-07-28 ·
★★★★★
Andrew Freeman GOAT
J
Jose Cardozo · 2 reviews · Experienced 2026-07-28 ·
★★★★★
Fast and nicely with me
Matthew was incredible Fast and nicely with me. Top RMA agent right here.
L
Luna · 1 review · Experienced 2026-07-29 ·
★★★★★
fast responnce and very understanding
quick response i had a fan issue the offered to send me a replacement without the need of having to send in my defective units and was very understanding
D
David Brugnara · 1 review · Experienced 2026-07-23 ·
★★★★★
I have contacted support after 5 years…
I have contacted support after 5 years from my purchase, a case with a glass side pannel. The side pannel broke on me, and support immediatly sent me a replacement side pannel free of charge. I think standard warranty is 2 years, at least in EU, so I was honestly impressed by how easy it has been. The support agent that the chatbot connected me to was "Raton S.".
j
john dickey · 1 review · Experienced 2026-06-11 ·
★★★★★
Corsair customer service is
Corsair customer service is always professional and courteous. They listen to your issue and they try to correct your matter in an expedient amount of time.
T
Triesten mensen · 18 reviews · Experienced 2026-07-15 ·
★★★★★
Icue broken bug
Icue broken bug, cant make just simpel p1 en p2 profiel with differend settings. FAAILLLLLLLLLLl
H
Hugo Villanueva · 1 review · Experienced 2026-07-28 ·
★★★★★
My experience with Corsair's warranty…
My experience with Corsair's warranty and after-sales service was excellent; Andrew Freeman takes the time to analyze and resolve cases.
Very grateful.
Hugo Villanueva
it was just easy,
easy-to-follow guidelines
And once I got talking to a service rep (Matty) they responded promptly, answered all my questions, and was a pleasure to work with.
Thanks for all the help, the new PSU is working like a charm.
(Matty) was great
Once again, thank you !!!
R
Ramon Lopez · 1 review · Experienced 2026-07-27 ·
★★★★★
Andrew freeman
Andrew freeman, it’s the guy who do all the process and all goes well with good service
j
jo · 8 reviews · Experienced 2026-07-26 ·
★★★★★
Charged me postage for return then sent…
Charged me postage for return then sent a prepaid shipping after I had returned it and then sent a replacement
Reply from Corsair Gaming, Inc.2026-07-27
We have reviewed your ticket and can confirm that an update was provided today regarding your case.
We appreciate your patience while we continue working through the details of your request and will continue to provide updates as additional information becomes available.
I
IOANNIS VASILOUNIS · 3 reviews · Experienced 2026-06-26 ·
★★★★★
I needed a spared part for my corsair chair
I needed a spared part for my corsair chair. After I send a video with the problem Matthew B from technical support was very responsive and understand the problem immediately and send the required parts for replacement l! Excellent customer support.
V
Vince Muscat · 2 reviews · Experienced 2026-07-17 ·
★★★★★
I been very happy with the great…
I been very happy with the great support Andrew Freeman gave me and very helpful. Thank You.
N
Nick Geeslin · 2 reviews · Experienced 2026-07-13 ·
★★★★★
RMA, warranty, 10/10 customer service
I don’t what caused the failure on the AIO, I never dealt with a RMA before. Andrew Freeman made it very easy. From making sure I identified the product correctly, speedy responses, professionalism. I expected the AIO to take longer in shipment than I did. Overall I like Corsair products and the customer service I experienced.
A
Andrew N · 2 reviews · Experienced 2026-07-22 ·
★★★★★
Mel was very helpful
Mel was very helpful! They gave me a full list of issues to check and it helped solve my inquiry. Wonderful support and a blessing to have Mel work for this company.
