I love every dress I bought from…
I love every dress I bought from Couture Candy
Reply from CoutureCandy.com2026-08-11
Thank you so much for your wonderful feedback! We’re delighted you love every dress you’ve purchased from Couture Candy. 💕
About CoutureCandy.com
Data updated- Website
- www.couturecandy.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 100% (21/21)
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About this business
Couture Candy is a trusted online fashion retailer specializing in authentic designer dresses for formal events, including prom, weddings, black-tie occasions, pageants, and evening wear. We curate a wide selection of 100% genuine designer gowns from well-known international and U.S. brands, offering styles for every body type, budget, and occasion.Founded in the United States, Couture Candy serves customers worldwide through a secure e-commerce platform, with transparent pricing, detailed product descriptions, and clear sizing guidance to help shoppers make confident purchasing decisions. Every item sold on our website is sourced directly from authorized designers or official distributors — we do not sell replicas or counterfeit products.We understand that ordering formalwear online requires trust. That’s why we prioritize accurate listings, responsive customer support, and reliable shipping, while clearly communicating our policies on delivery timelines, final-sale items, and designer-specific return terms. Our team is committed to assisting customers before and after purchase to ensure a smooth shopping experience.Thousands of customers choose Couture Candy for milestone moments such as proms, weddings, galas, and special celebrations. We value honest feedback and continuously use customer reviews to improve our service, website experience, and fulfillment processes.At Couture Candy, our goal is simple: to make luxury fashion accessible online while delivering authenticity, transparency, and dependable service.
Written by the business, not verified by us.Is CoutureCandy.com legit?
CoutureCandy.com (www.couturecandy.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 78% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the beautiful products and exceptional quality, noting that dresses arrive quickly and match online descriptions perfectly. People deeply appreciate the fast delivery times and the smooth ordering process when purchasing stunning special occasion gowns. Some reviewers were not happy with the return policy, mentioning that sending items back involves a complicated process, strict rules, and extra shipping fees. Consumers also noted that customer service communication timelines can be quite delayed when trying to resolve issues or handle exchanges. Reviewers expressed frustration over unexpected charges and difficulties encountered during the return procedures.
Auto-generated from all reviews of this business. For reference only.What people say
I was looking for a unique dress for my…
I was looking for a unique dress for my wife that sparkled. This company has a lot of dresses that fit that description. But when I saw this blue dress and showed it to her we both fell in love with it, hoping that it was the right size one it arrived. Luckily it was and she looks amazing in it. I would definitely recommend it. She says it fits true to size. It seems to be of good quality.
Reply from CoutureCandy.com2026-08-11
We’re delighted to hear the dress was a perfect match! 💙 Thank you for trusting Couture Candy to help you find something special for your wife.
Can't Wait to Order Again
I purchased my daughter's dress for her sweet sixteen. The quality was amazing, pricing reasonable, and after a hard time searching for dresses in her size finding couture candy was such a relief. Delivery was extremely quick! There are so many illegitimate and low quality online boutiques, I am very happy to have discovered couture candy and cant wait to order for her upcoming prom.
Reply from CoutureCandy.com2026-08-10
Thank you so much for your wonderful feedback! 💕 We’re thrilled your daughter loved her dress and that you had such a positive experience with Couture Candy. We truly appreciate your trust and can’t wait to help you find the perfect prom dress next! ✨
So beautiful
So beautiful! Had lots of compliments!Great Fit! True to Size! Loved it!
Reply from CoutureCandy.com2026-08-10
Thank you so much for the lovely feedback! We’re thrilled you loved the fit and received so many compliments. We truly appreciate your support!
The selection is always incredible
The selection is always incredible! What makes the experience much better is the quick and reliable service. One of our very trusted sources to sho from
Reply from CoutureCandy.com2026-08-10
We really appreciate your feedback! It’s wonderful to know you value our selection and dependable service. Thanks for choosing us!💛
beautiful dress
beautiful dress. Well made. Just as seen in the picture. The order arrived very quickly - 1 day. A representative called to follow up.
Reply from CoutureCandy.com2026-08-05
It was our pleasure to serve you! Thank you for your kind review, and we hope you enjoy wearing your dress.💛
Great quality dress
Reply from CoutureCandy.com2026-08-05
Thank you for your feedback! We're delighted you were pleased with the quality of your dress.
Dress may be a little too long
Dress was a little too long but other than it, it was absolutely beautiful. Good quality and fast international delivery. I’m very satisfied :)
Reply from CoutureCandy.com2026-07-31
Thank you for sharing your experience! We're happy to hear you loved the dress and our fast international delivery. We appreciate your feedback and look forward to serving you again.💛
Beautiful dress
Beautiful dress! Very good quality! Quick delivery! 10/10
Reply from CoutureCandy.com2026-08-03
Thank you for your lovely feedback! We’re delighted you love the dress, quality, and fast delivery. We truly appreciate your 10/10 rating and support!💛
Amazing
I love the dress, perfect color, very accurate with the picture. Great quality. Fit according to the size I use to wear. The costumer service is amazing.
Reply from CoutureCandy.com2026-08-03
Thank you so much for your beautiful review! Knowing that you love the dress and had a great experience with our team makes us very happy. We appreciate your trust and hope to serve you again soon.
Fast shipping
Fast shipping, accurate inventory when shopping and great user experience!
Reply from CoutureCandy.com2026-08-03
We appreciate your feedback! It’s wonderful to hear that you enjoyed our quick shipping and seamless shopping experience. Thank you for choosing us!
Do Not Buy
I ordered a dress because my daughter is part of a Quince. The dress came with parts of it damaged (jewels were missing), and the stitching and thread were coming apart. The dress was cheaply made, CHEAP! I contacted them within 20 minutes of delivery, and attached photos. They responded and asked for photos that I had already sent. I sent more photos, they respond that they need 24 to 72 hours to review. Once they reviewed and confirmed I could return, then they needed another 24 to 72 hours before they can provide you a return label. I'm still waiting for the return label. But since delivery and contacting them within 24 hours for an intial return label, it has been 4 days. 4 days and I have still not received a return label after initially requesting to return the product. Just think if you were pressed for your event ans have to wait a week for a return label, to then return, pay your own shipping, and then wait for it to arrive back to them to only receive store credit in most cases, to have to repurchase again and wait for shipping. Ridiculous. Do NOT purchase with them. Their return policy it itself seems like a SCAM. They do all this back and forth with you so that you can eventually give up and keep their cheaply made product. To offer 10% discount instead, as if that compensates for receiving an item that you have to pay way more to fix, is RIDICULOUS. I only purchased here because we had to as part of the event. If I had a choice, I would NEVER. BUYER BEWARE. There is no way these 4 and 5 star reviews are accurate.
Reply from CoutureCandy.com2026-07-29
Thank you for your feedback. We're sincerely sorry for the frustration and inconvenience you've experienced throughout the return process. Your claim has been reviewed and approved, and your return request remains active. We're currently awaiting the required return authorization from the designer before we can issue your prepaid return label. Our team is actively following up to obtain the authorization so we can send your return instructions as soon as possible. We appreciate your patience and apologize for your experience. As soon as we receive the authorization, we'll promptly send your prepaid return label and return instructions.
Dress looks even better in person
Dress looks even better in person. Very good quality! Ordering was easy and the dress arrived fairly quickly with the free shipping option.
Reply from CoutureCandy.com2026-07-28
Thank you for your kind words! We're delighted you loved the dress and had a smooth ordering and delivery experience. We appreciate your support!💛
Love my dress
Love my dress. Perfect, Mother of Groom dress. The gentleman that helped me over the phone was fabulous. My dress came in two days. Can’t wait for Sept to wear it💚💛
Reply from CoutureCandy.com2026-07-27
Thank you so much for your lovely review! We’re thrilled you found the perfect Mother of the Groom dress and had such a wonderful experience with our team. We hope you feel amazing wearing it in September!
Super quick delivery
Super quick delivery, great packaging, and dress was beautiful. Customer service reached out immediately to check for any issues.
Reply from CoutureCandy.com2026-07-27
We’re so pleased to hear you had a great experience! Thank you for recognizing our delivery, packaging, and customer care. We’re always here to help and appreciate your kind review!
I ordered the wrong size
I ordered the wrong size. I wanted to order a smaller size and return the one I had and I was not allowed. For this, I was unsatisfied.
Reply from CoutureCandy.com2026-07-23
We’re sorry that your experience did not meet your expectations. We’d love the chance to review your order and help address your concern. Please contact our support team with your order details, and we’ll be happy to assist you further. Thank you for your feedback.
DONT ORDER FROM THIS WEBSITE
I ordered a dress during May and it was delivered to a wrong address so I contacted the company and the shipping company to see if I could get the dress before the date of the event and for the past two months, both couture candy and a shipping company have been telling me to call one another about the issue it is now July almost August and I still don’t have a dress or a refund. DONT BUY FROM THIS STORE IF YOU ARE EXPECTING A DRESS BECAUSE IT JUST MIGHT NOT COME
Reply from CoutureCandy.com2026-07-24
We're very sorry to hear about your experience and understand your frustration. This is not the level of service we strive to provide. Please contact our support team with your order number so we can review your case and work toward a resolution as quickly as possible. Thank you for your feedback.
So happy we found an amazing dress and…
So happy we found an amazing dress and it was even more gorgeous in person! The quality was absolutely beautiful and the fit, perfect! We were surprised with how prompt shipping and delivery was. Gave us plenty time for our fitting before our pageant.
Reply from CoutureCandy.com2026-07-21
We're delighted the dress exceeded your expectations! Thank you for trusting us, and we hope you have an incredible pageant experience.💛
Loved the white Jovani dress
Loved the white Jovani dress. It was perfect for my pageant. Thank you
Reply from CoutureCandy.com2026-07-21
Thank you for choosing us! We're so happy your dress was perfect for your pageant, and we hope to serve you again soon.💛
Amazing product
Amazing product, easy shipping, great communication!
Reply from CoutureCandy.com2026-07-21
We truly appreciate your feedback. Thanks for choosing us—we're glad you had a great experience!