Cuballama (www.cuballama.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Thank you so much, Ernesto, for sharing your experience with us! 🌟💙
We're delighted to hear you were pleased with our fast delivery. Providing reliable and efficient service is our priority, and your feedback encourages us to keep doing our best every day. 😊📦
We truly appreciate your trust and look forward to serving you again soon. Thank you for choosing Cuballama! ✨🤝
Sincerely,
Team Cuballama.
Thank you so much, David, for sharing your experience with us! 🌟💙
We're delighted to hear that everything has been accurate and well organized, and that you're happy with our service. Your kind words and congratulations mean a lot to our team and inspire us to keep delivering the best possible experience. 😊📦
We truly appreciate your trust and look forward to serving you again soon. Thank you for choosing Cuballama! ✨🤝
Sincerely,
Team Cuballama.
I have business with you guys for more of 20 years and I am very satisfied with your services
Reply from Cuballama 2026-07-19
Thank you so much, Isabel, for your wonderful review and for trusting Cuballama for more than 20 years! 🌟💙
Your loyalty means the world to us. We're truly honored to have been part of your journey for so many years, and we're delighted to know that you continue to be satisfied with our services. Your trust inspires us to keep providing reliable, efficient, and high-quality service every day. 😊📦
We sincerely appreciate your continued support and look forward to serving you for many more years to come. Thank you for choosing Cuballama! ✨🤝
Sincerely,
Team Cuballama.
R
Ray Matthew Fleitas Finnerty · 2 reviews · Verified · Experienced 2026-07-15 ·
★★★★★
No issues
No issues. Everything went smoothly and fast!!
Reply from Cuballama 2026-07-16
Thank you so much, Ray, for sharing your experience with us! 🌟💙
We're delighted to hear that everything went smoothly and quickly, and that your experience was hassle-free. Providing fast, reliable service is what we strive for every day. 😊📦
We truly appreciate your trust and look forward to serving you again in the future. Thank you for choosing Cuballama! ✨🤝
Sincerely,
Team Cuballama.
Thank you so much, Arturo, for your wonderful review! 🌟💙
We're delighted to know you had a great experience with our service. Your support encourages us to continue providing fast, reliable, and high-quality service every day. 😊📦
We truly appreciate your trust and look forward to serving you again soon. Thank you for choosing Cuballama! ✨🤝
Sincerely,
Team Cuballama.
Thank you so much, Nevia, for your wonderful review! 🌟💙
We're delighted to know you had such a positive experience with our service. Your kind words encourage us to continue providing fast, reliable, and high-quality service every day. 😊📦
We truly appreciate your trust and look forward to serving you again soon. Thank you for choosing Cuballama! ✨🤝
Sincerely,
Team Cuballama.
Thank you so much, Nolgie, for your kind words! 🌟💙
We're delighted to know you consider Cuballama reliable and trustworthy. Earning the confidence of our customers is our greatest reward, and we remain committed to providing dependable, high-quality service every step of the way. 😊📦
We truly appreciate your trust and look forward to serving you again soon. Thank you for choosing Cuballama! ✨🤝
Sincerely,
Team Cuballama.
The fast and fair business! CUBALLAMA is super special and…
CUBALLAMA is super special and important to me, thanks to this amazing app I can recharge phones, send stuff and cash to my parents in Cuba. Always fast, efficient and easy way.
Reply from Cuballama 2026-07-15
Thank you so much, Oslidia, for your heartfelt review! 🌟💙
It means a great deal to know that Cuballama has become such an important part of helping you stay connected with your loved ones. We're delighted that you've found our services to be fast, efficient, and easy to use, and we're committed to providing the reliable experience you deserve every time. 😊📦
Your trust and support truly inspire us to keep improving every day. Thank you for choosing Cuballama, we look forward to continuing to serve you! ✨🤝
Sincerely,
Team Cuballama.
Great service, great delivery and great customer service !
Reply from Cuballama 2026-07-15
Thank you so much, Veronica, for your wonderful review! 🌟💙
We're delighted to know you enjoyed our service, delivery, and customer support. Providing a fast, reliable, and friendly experience is always our goal, and it's rewarding to know we met your expectations. 😊📦
We truly appreciate your trust and look forward to serving you again soon. Thank you for choosing Cuballama! ✨🤝
Sincerely,
Team Cuballama.
El pedido no llegó en tiempo y cobraron algo que nunca entregaron.
Reply from Cuballama 2026-07-13
Estimada Sandy,
Lamentamos sinceramente los inconvenientes y la preocupación que esta situación le ocasionó. Entendemos lo frustrante que resulta no recibir un producto esperado y valoramos que haya compartido su experiencia con nosotros. 😔
Queremos informarle que dimos seguimiento a su caso y se gestionó el reembolso del importe correspondiente al producto que no pudo ser entregado. Asimismo, hemos intentado comunicarnos con usted en varias ocasiones para brindarle esta actualización y asegurarnos de que todo quedara resuelto, pero hasta el momento no nos ha sido posible establecer contacto.
Si tiene alguna duda o necesita información adicional, estaremos encantados de atenderle a través de cualquiera de nuestros canales de atención:
📧 Correo electrónico: [email protected]
📞 Teléfono: +1 786 408 6400
🌐 Chat en línea en www.cuballama.com
🕘 Horario de atención: 10:00 AM a 8:00 PM, hora de Cuba.
Agradecemos sinceramente su paciencia y esperamos que, una vez pueda revisar la gestión realizada, considere actualizar o retirar su reseña. Su opinión es muy importante para nosotros y nos ayuda a seguir mejorando.
Atentamente,
Equipo de Cuballama
Thank you, Oscar, for your wonderful review! 🌟💙
We're delighted to know you had a great experience with our service. Our team is committed to providing reliable, efficient, and high-quality support to every customer. 😊📦
We truly appreciate your trust and look forward to serving you again soon. Thank you for choosing Cuballama! ✨🤝
Sincerely,
Team Cuballama.
J
Joseph L. · 4 reviews · Experienced 2026-07-06 ·
★★★★★
Sent Ecoflow to my mom back in June…wrong delivery
Sent an Ecoflow to my mom back in June 3rd. Said delivery would be around June 24th. Yesterday, July 7th got a notification it was received. Asked my mom, she told me that was wrong. Contacted customer support at Cuballama asking for proof. They sent me two screenshots: one showing me the delivery person contacting the wrong phone number and another with a package with a label with my mom’s name and product I sent her but completely wrong address, another Province along with this wrong contact phone number.
My mom is an elder person taking care of another elderly person.
Cuballama is currently trying to get clarification from the provider in Cuba as to what’s happening and telling me to wait from an update.
UPDATE: Friday, July 10th: Cuballama confirmed package was delivered to wrong person and that it would retrieve it from such person. I stated I no longer accepted such package to be delivered to my mom since it’s been already opened most probably from Tuesday (day of delivery) to today Friday.
I requested Cuballama copy of new order with exact same product in un-opened new condition from Amazon to be sent (for second time) again to my mom.
Waiting…
Reply from Cuballama 2026-07-08
Dear Joseph,
Thank you for taking the time to share your experience and for providing your order details, which allowed us to quickly locate your case. We truly appreciate it.
We are deeply sorry for the concern and frustration this situation has caused, especially knowing that the shipment was intended for your elderly mother. We completely understand how stressful this must be for you.
Please rest assured that your case is already under review with the corresponding team and the provider in Cuba. We are actively verifying what happened with the delivery, and we will provide you with an update as soon as possible. Our priority is to clarify the situation and work toward the best possible resolution.
If you have any additional questions or need further assistance, please don't hesitate to contact us through any of our support channels:
📧 Email: [email protected]
📞 Phone: +1 786 408 6400
🌐 Live Chat: www.cuballama.com
🕘 Customer Support Hours: 10:00 AM – 8:00 PM (Cuba time)
Thank you for your patience and for giving us the opportunity to assist you. We sincerely regret the inconvenience and remain committed to resolving your case as quickly as possible.
Sincerely,
Team Cuballama
L
Luis · 1 review · Verified · Experienced 2026-07-06 ·
★★★★★
For me has been excellent
For me has been excellent. If it would be more stars I would give you 5 more.
Reply from Cuballama 2026-07-06
Thank you so much, Luis, for your amazing review! 🌟💙
We're truly honored by your kind words and thrilled to know your experience with us has been excellent. Knowing you would give us even more stars is the greatest compliment we could receive and motivates us to continue delivering the best possible service every day. 😊📦
We sincerely appreciate your trust and support. We look forward to serving you again soon! ✨🤝
Sincerely,
Team Cuballama.
It was easy for me and convenient your service rendered.
Reply from Cuballama 2026-07-02
Thank you, Gustavo, for your kind feedback! 🌟💙
We're delighted to know that our service was easy and convenient for you. Providing a simple, reliable, and customer-friendly experience is always our goal. 😊📦
We truly appreciate your trust and look forward to continuing to serve you with the same dedication and care. ✨🤝
Sincerely,
Team Cuballama.
Thank you, Ricardo, for your kind feedback! 🌟💙
We're delighted to know that you found our service good and fast. Providing efficient, reliable, and high-quality service is our commitment to every customer. 😊📦
We truly appreciate your trust and support, and we look forward to continuing to serve you with the same dedication. ✨🤝
Sincerely,
Team Cuballama.
Thank you, Nelly, for highlighting the quality of our delivery service and for trusting us to deliver your orders on time. 🌟📦
Knowing that you can count on us for reliable and timely deliveries means a lot to our team. We remain committed to providing the dependable service and quality experience that you deserve every day. 💙😊
Sincerely,
Team Cuballama.
Thank you for your kind feedback! 🌟📦 We're delighted to hear that you enjoyed our service and that your delivery arrived quickly. Providing reliable service and timely deliveries is what we strive for every day.
We truly appreciate your trust and support, and we look forward to continuing to serve you in the future. 😊💙
Sincerely,
Team Cuballama.
¡Rene, muchísimas gracias por sus palabras y por su confianza! 🌟😃
Nos sentimos honrados de que nos considere la mejor compañía para usted. Comentarios tan positivos como el suyo nos motivan a seguir trabajando con entusiasmo para ofrecer siempre un servicio de excelencia. 💙🚀
Agradecemos sinceramente su apoyo y preferencia. ¡Esperamos seguir siendo su primera opción y continuar brindándole la mejor experiencia posible! 🙌✨
Atentamente,
Equipo de Cuballama.
Great service, excellent products, good variety, and reliable deliveries—thanks for being there.
Reply from Cuballama 2026-06-24
Thank you so much, Amarilis, for your wonderful review! 🌟💙
We are truly grateful for your kind words and delighted to know that you are satisfied with our service, product quality, variety, and reliable deliveries. Providing a dependable experience for our customers is what motivates us every day. 📦✨
Your trust and support mean a great deal to us. Thank you for allowing us to be there for you and your loved ones. We look forward to continuing to serve you with the same dedication and care. 😊🤝
Sincerely,
Team Cuballama .
I always get good deals and any time I call for support they help me with my issues and are very professional. Never had a problem.
Reply from Cuballama 2026-06-24
Thank you so much, Mercedes, for your kind words and continued trust! 🌟💙
We're delighted to hear that you've consistently found great deals and that our support team has been able to assist you professionally whenever needed. Knowing that you've never had a problem with our service is truly rewarding for us. 😊🤝
Your feedback motivates us to continue providing reliable service, excellent customer care, and valuable offers for our customers every day. 📞✨
Thank you for choosing Cuballama. We look forward to serving you for many years to come! 🚀🌷
Sincerely,
Team Cuballama.