Welcome to one of the largest Dive Shops in the Midwest. We have the most expansive class offerings, the largest inventory selection, and knowledgeable staff. You are sure to make Dive Right In Scuba your Dive Shop of choice!Some of the scuba services we offer: Air, Nitrox, Trimix, Argon Fills, Regulator Repairs, BC Repairs, Drysuit Repairs, Tank Inspections, O2 Cleaning, Anything you need done, WE HAVE YOU COVERED!!!As an SDI/TDI Instructor Training Center & PADI 5 Star Professional Development Center, Dive Right In Scuba can take your diving skill from beginner to Instructor! We train Police and Fire Department Dive teams as well as Technical Divers going miles into caves or deep into the wrecks of the Great Lakes.CHECK ALL BRANDS** SUPER SALE **DRIS SERVICESSWIM CLASSESWe teach swimmers of all ages, skill levels, and abilities. Our highly skilled and enthusiastic instructors aim to do more than just teach swimming.
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Is Dive Right In Scuba legit?
Dive Right In Scuba (www.diverightinscuba.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-09-04.
Working with SEAN was an absolute pleasure. His knowledge, patience and professional approach made my purchase decisions easy.
I will not work with anybody else or another shop!
I highly recommend Sean and Dive Right In scuba.
S/Fi
RBPRICE
MAJ.Ret.
Great customer service even in less-than-desirable situations
I ordered a skin suit on June 2. It was the 3rd place I've tried to order it because the other two places cancelled my order the next day. I later found out why- it's on back order!
I called today (June 9) to check the status of my order because I didn't see a tracking number to track it myself. I got Sean I. What a blessing!
He was empathetic to my situation (genuinely empathetic), tried to find and offer an alternate product while taking into consideration my needs/wants/quickly-approaching timeline/husband's 7-ft height/etc. He was friendly, offered expert advice as a diver himself and was actively running around different parts of the store/warehouse to look at inventory and compare materials/thicknesses. He truly was amazing.
I also work in customer service. I run a small team of customer service reps at my job and I know what it's like to use phrases like "I'm so sorry this happened" and "I can certainly understand your frustration" with all varying levels of empathy (from empty words when we're not truly at fault/think the situation is ridiculous, all the way to genuinely thinking "I'd be devastated if this happened to me/I can't believe we did that!"). When Sean spoke, he made me feel like he genuinely cared about my situation, experience and outcome. Honestly. You don't find that anymore.
So I just wanted to say "thank you" and "job well done" to Dive Right In Scuba and Sean both. You're running a great company and have a great employee in Sean I. (and I'm sure many others)!
The company is fantastic. very professional, truly understand their market and the best dive spotsm Their gear is in good condition, they go beyond the norm in ensuring everyone is treated well, given excellent instruction and enjoys their dive.
DRIS is THE spot to go for dry suits!! many thanks to them for collaborating with DIVEIN on YouTube!! after DIVEIN's dry suits videos, particularly the one on Bare X-Mission dry suits, yesterday (Jan 19, 2026), my friend (who is also my SSI XR Instructor) and I drove 6 hrs to DRIS in Plainfield, IL and spent over 4 hours with Bill - who was simply fantastic - as he fully explained and showed me the features of the suits I was interested in from Fourth Element, Bare (the X-Mission DIVEIN discussed in their video), and Santi - in addition to seal and dry glove systems. he helped settle on the suits that best met my needs, measured mez and got me into ordering a Santi E-Lite Plus that only required three minor modifications from a stock size, and added the options I wanted. sAVED $$$ over a full custom!! it's a freakin
I recently placed an order for a dive trip. a component was missing which they didn't have in stock. they actually reached out to another supplier and ordered the missing part for me to receive in time for my trip. I don't think I have ever experienced customer service that is this excellent The Best!
I am extremely satisfied with Dive Right In Scuba. I love how they give detailed explanation on how your product is properly collected and packaged for shipment. The employees are positive and want to make everything right if something goes wrong. I would always recommend this company and I will continue to use them for future scuba purchases :)
DRIS is THE place to go for dry suits!!
Many thanks to them for partnering with DIVEIN on YouTube!!
After DIVEIN's drysuit videos, particularly the one on Bare X-Mission drysuits, yesterday (Jan 19, 2026), I and my friend (who is also my SSI XR Instructor) drove 6 hrs to DRIS in Plainfield, IL and spent over 4 hours with Bill - who was simply fantastic - as he fully explained and showed me the features of the suits I was interested in from Fourth Element, Bare (the X-Mission DIVEIN discussed in their video), and Santi - in addition to seal and dry glove systems. He helped settle on the suit that best met my needs, measured me, and got me into ordering a Santi E-Lite Plus that only required three minor modifications from a stock size, and added the options I wanted. SAVED $$$ over a full custom!!
It's a freakin' sharp looking suit with the color scheme I selected!
Getting the premium drysuit warranty (a $450 value) thrown in for free based on the video was easy, and I upgraded it to the platinum warranty for a little more.
My advice: I went there with a well-considered list of:
(a) how I will use the suit (temp ranges, boat, shore, BPW, SM, etc.),
(b) undergarments and active heat I planned to use,
(c) specific attributes I was looking for in the following categories: Materials, Zipper, Cut, Seals, Pockets, Pee Valve, and Feet (ex: user-replaceable seals, reinforced knees, neo socks, plastic zipper, left leg balanced pee valve, etc.),
(d) what I considered "nice-to-haves" (ex: reinforced elbows & seat, low-profile exhaust valve, etc.) and,
(e) importantly, things I did NOT want (ex: back zipper, boots, cave cut, replaceable seal systems that use CLIPS, etc.)
I took considerable time to develop the list from my own experiences and with advice from people I trust who have more experience than I do. It was VERY helpful to do that homework ahead of time and provide that list to Bill and it formed the basis for his recommendations.
I could not have asked for a better experience!
I took a scuba course with Dive Right In Scuba and it was fantastic. The instructors were knowledgeable and patient. I had a great learning experience.
I ordered scuba gear from Dive Right In Scuba and their selection was huge, prices fair, and staff really knew their stuff, they even helped me pick gear that fit my diving plans. Most of my orders arrived quickly and in good shape, and the customer service was friendly when I had questions. That said, I did hear a few stories where shipping got delayed or certain items were out-of-stock, so I'd double-check availability before ordering.
I'm consistently impressed with this company. They offer high-quality products at great prices. When I needed to add a small item to my order the following day, their customer service team made it incredibly easy, waiving the need for a separate transaction. Excellent service all around!
Called and talked with Sean this on Dive Rites BSC Inflator/Deflator
Called and talked with Sean this evening. My wife's new SEAC BCD inflator button was very hard for her to press do to her Rheumatoid Arthritis. We leave for Cozumel in less than two weeks. Sean wasn't sure if the Dive Rite inflator/deflator would work her SEAC. He told me he would research it and call me back. An hour or so later he called with pictures of the DIve Rite inflator/deflator working on a Seac. Placed the order and should be here in plenty of time for me to put on for our trip. He actually was able to push both inflator buttons to make sure it was an easier push. That folks is great service. Thank you Sean!
I bought a sitech flex replaceable wrist and neck kit with DRIS. The first awkward thing was that the tool to place the neck seal in the neck ring was not included. In addition, seems like the material used in the ring set - especially the slaggo flex ring set - is of poor quality as it broke after changing the seal once! Loking at the Sitech website I found they do have quality standards. I asked DRIS about replacement and they told me there's no warranty on "just a piece of plastic". Disturbed to think that not only the price for the plastic but also one of the pieces of plastic that keeps me from freezing, I started looking into more details. After further investigation, I found DRIS are not sitech approved vendors! I asked them about it, but haven't heard back since. They do have great prices, but you might be getting shitty products. So be aware!
Reply from Dive Right In Scuba2025-09-16
Hi Vera,
We're sorry the wrist system broke after you installed it. We've never seen one break and communicate straight to the manufacturer in Sweden. They too, said it wouldn't be a warranty issue that they would normally cover. They did just let us know we would be able to offer you a one time replacement if you send it back. We would look to send it back to them for inspection so they can figure out why it failed. As you mentioned, they take quality very seriously. We know this as there are really no failures with their products.
It seems you looked on the Distributor in Canada's website about us. Yes, we aren't an authorized dealer of theirs, as we don't purchase our Si Tech products thru them. I can fully assure you that we get our products from other Manufacturers and they are under full warranty from Si Tech, you can easily email SiTech thru their portal as well, and ask for Jonas. You can also ask him his thoughts on this issue you've had with your system.
I'm really sorry that you had an issue with your product, but coming here to try and put us down or call our integrity into question is just not a good customer response. We are fully authorized for every product on our website by every manufacturer. I wouldn't say there is a single "shitty" product on our stie. I wouldn't call this system "shitty" either. When talking to Si Tech, they feel that the only way this could have been compromised is from how it was installed. This is what we assumed also, and we offered you a great deal for us to just do the install for you properly.
Feel free to let me know which direction you would like to go. You can mail us the full suit and we will do the install properly for you at a heavily reduced price. Or, you can send us back the old wrist system and we can send you a new one. We will send the old one back to Sitech for evaluation. I would recommend if you go this option, to let me know what products you used to clean and install the system so we can ensure it's the right method so you don't have a failure like this again.
Please email me at the email address provided below.
Mike Pedersen
Owner
[email protected]
The service provided to me my DRIS and particularly Sean Ismail was amazing. He was incredibly knowledgeable about various dive equipment, and I am confident that the new equipment I purchased is ideal for me. I was not pressured into any purchases, but was well informed and supported in my acquisition. Furthermore, he was amazing in supporting my ReActivate training! I started diving 30 years ago, and have been in a lot of dive shops, but none come close to the experience I have had with DRIS, and Sean. Thank you!
I’ve made numerous purchases with DSR since 2022, and they’ve never let me down.
Most recently, I worked with Chris Wilhoyt, who was helpful and great to deal with. I ordered a setup sight unseen, and while I ended up not too happy with the product itself (which I specifically asked for from Chris), the service was excellent. When I contacted the company to return the items after receiving them, that’s where Sean Ismail stepped in.
Sean was extremely knowledgeable and courteous. I wanted to return the items, and he went above and beyond to help me explore alternative options that better suited my needs. He emphasized several times that he’d gladly process the return if that’s what I wanted—his priority was simply making sure I was happy, which immediately put me at ease.
I’ll admit I’m not always the easiest customer to work with, but Sean was incredibly patient. He took the time to ask me detailed questions about my diving style and what I was hoping to accomplish. Based on that, he suggested gear I never would have considered. Thanks to his experience, deep product knowledge, and professionalism as a dive industry instructor, both in and out of the water, he turned what could’ve been a disappointing return into a setup I’m genuinely excited about for the long term.
There was absolutely no pushy sales behavior—just a thoughtful, in-depth conversation (did I mention it was lengthy? 😄). I hung up the phone excited about my new order and confident I’d made the right choice.
If you’re looking for someone who truly listens, offers well-thought-out options, and explains why those options may be a great fit for you, I highly recommend Sean Ismail - not just as a salesperson, but as your go-to dive product specialist.
Thanks again, Sean!
—R
The person that was helping me out I was giving them the wrong name to what I need it they bent over backwards for me to find what I was looking for very very good customer service
thank you a lot