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Dive Right In Scuba

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200 reviews

4.8200 reviews
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About Dive Right In Scuba

Data updated
Website
www.diverightinscuba.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
16 reviews
Replies to negative
67% (6/9)
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About this business

Welcome to one of the largest Dive Shops in the Midwest. We have the most expansive class offerings, the largest inventory selection, and knowledgeable staff. You are sure to make Dive Right In Scuba your Dive Shop of choice!Some of the scuba services we offer: Air, Nitrox, Trimix, Argon Fills, Regulator Repairs, BC Repairs, Drysuit Repairs, Tank Inspections, O2 Cleaning, Anything you need done, WE HAVE YOU COVERED!!!As an SDI/TDI Instructor Training Center & PADI 5 Star Professional Development Center, Dive Right In Scuba can take your diving skill from beginner to Instructor! We train Police and Fire Department Dive teams as well as Technical Divers going miles into caves or deep into the wrecks of the Great Lakes.CHECK ALL BRANDS** SUPER SALE **DRIS SERVICESSWIM CLASSESWe teach swimmers of all ages, skill levels, and abilities. Our highly skilled and enthusiastic instructors aim to do more than just teach swimming.

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Is Dive Right In Scuba legit?

Dive Right In Scuba (www.diverightinscuba.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-09-04.

What people say

I recently placed an order for a dive…

I recently placed an order for a dive trip. A part was missing which they didn't have in stock. They actually reached out to another vendor and ordered the missing part for me to get in time for my trip. I don't think I have ever experienced customer service that is this good. The best!

Awesome product and customer service

I ordered swim goggles for my granddaughter and I chose one based on the reviews. I am so glad I did! The quality is great and the adjustment strap is not made out of rubber so it is so much more comfortable to adjust. It even came in a hard plastic storage box. I had to reach out to customer service regarding shipping and right away got a response. Shipping was quick and I am so glad I ordered from dive right scuba instead of Amazon. Great company

Just took the HOG Regulator repair…

Just took the HOG Regulator repair class, and it was excellent! Steve and Dan were very patient while we learned all that steps to service this equipment. In addition, every time I have ordered from them they have always been there to make sure I was ordering the right gear for what I was looking to accomplish.

Wonderful!

I absolutely love contacting Dive Right in Scuba! I really want my money to go to brick and mortar dive shops because I appreciate the personal interaction and the ability to receive advice! Diverightinscuba are also a brick and mortar store but offers the benefit of being able to shop from home! Their equipment is high quality and shipping is timely, very transparent process, everything that you would expect from a reputable company is there! What sets them apart for me is their absolutely amazing knowledge and responsiveness! I have called with things I knew nothing about and someone sat with me on the phone, had a wonderfully friendly conversation, without the pressure to buy! I have received honest advice, like “ what kind of diving are you planing to do?”, and depending on my answer, I received answers like “ you don’t need to buy all this, it’s overkill, however this other thing may make you more comfortable”! They were available when I received the order to make sure I understood how to put it together, sent me videos and insisted that I can call anytime for advice! Diving equipment is expensive but having somewhere where I will get honest advice about what I do or do not need is priceless! They will forever be my go to place to buy equipment and make sure I understand what I am buying! They have the feel of the friendly local small town store where you know everyone and you are not just a number in a vacuum! In a world of automated responses they are a refreshing breath of humanity combined with awesome customer service! LVD

Bill is absolutely beyond awesome

Bill is absolutely beyond awesome! He took his time while I tried on many different dry suit undergarments. He helped me with my dry suit. Even volunteered to stay after closing a little bit so I could get everything fitted and help get me ready to Dive Right in. Bill deserves a raise! Bill is the exact employee I would want working in my company.

The folks at Dive Right In Scuba are…

The folks at Dive Right In Scuba are amazing! They have an awesome selection of dive gear. Everything I have received from them has been as advertised and free from any defects or issues. They communicate quickly if something is delayed. When my product ships, they send a confirmation email that I love, complete with their quirky photo and a reminder of how important I am! I recently requested an item they don't normally stock, and ChrisW and KimB accommodated my request! My go-to choice for purchasing scuba gear online is Dive Right In Scuba!!

Went the extra mile unexpectedly!

I had never ordered from DRIS before, but they had some regulators I was after in-stock and I figured I would give them a shot. Placed my order after-hours. Almost immediately after opening the following morning I got an email from them letting me know that there had been a mistake and the regs were *not* actually in-stock but that they were already on order and would arrive at DRIS in about 5 day. They wanted to make sure that the delay would be OK and that I didn't have any pressing time concerns with the order. I didn't, in this case, but if I *had* been trying to get something last minute or on short notice, They would have absolutely saved my skin by reaching out! This just isn't the kind of thing I expect from a modern retailer. I was pleasantly surprised, genuinely impressed, and truly grateful. This will definitely not be my last order!

Rings didn't fit my suit

Rings didn't fit my suit, nor the gloves large enough for what I needed.

Reply from Dive Right In Scuba2024-04-05

HI Pete, feel free to give us a call so we can get you the right products. This review area isn't for the products though, it's how we've helped you and if you feel we've done a good job. Do you think we earned a higher rating? If so, you can edit it. Regardless, I will have one of the sales guys reach out to you, or if you can, call us! Mike Pedersen Owner 815-267-8400