Communication
Communication, rapid response to questions. Got me what I needed on time.
About Dive Right In Scuba
Data updated- Website
- www.diverightinscuba.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 16 reviews
- Replies to negative
- 67% (6/9)
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About this business
Welcome to one of the largest Dive Shops in the Midwest. We have the most expansive class offerings, the largest inventory selection, and knowledgeable staff. You are sure to make Dive Right In Scuba your Dive Shop of choice!Some of the scuba services we offer: Air, Nitrox, Trimix, Argon Fills, Regulator Repairs, BC Repairs, Drysuit Repairs, Tank Inspections, O2 Cleaning, Anything you need done, WE HAVE YOU COVERED!!!As an SDI/TDI Instructor Training Center & PADI 5 Star Professional Development Center, Dive Right In Scuba can take your diving skill from beginner to Instructor! We train Police and Fire Department Dive teams as well as Technical Divers going miles into caves or deep into the wrecks of the Great Lakes.CHECK ALL BRANDS** SUPER SALE **DRIS SERVICESSWIM CLASSESWe teach swimmers of all ages, skill levels, and abilities. Our highly skilled and enthusiastic instructors aim to do more than just teach swimming.
Written by the business, not verified by us.Is Dive Right In Scuba legit?
Dive Right In Scuba (www.diverightinscuba.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-09-04.
What people say
Website was easy to use. Great service.
Website was easy to use. Pictures were helpful and explainations were good. Ordering was easy. Everything was communicated throughout the process. Delivery was on time and items were exactly has expected. Looking forward to getting out and using my new toys!
Great service and products
Orders arrived as ordered and on time
Orders arrived as ordered and on time. Great service and prices
Shipping department went out of there…
Shipping department went out of there way to get an order to me in time for a five trip. Thank you all
Had what I needed
Had what I needed, great price and customer service.
Awesome customer service
Awesome customer service. Helped make sure the correct equipment was purchased and received. They followed-up periodically with stick updates on another order and advised when the order shipped. They have great team members.
Always first rate service and…
Always first rate service and reasonable prices!
The product arrived timely and exactly…
The product arrived timely and exactly as promised. The notice of shipping email assured me that the quality would be high. This was greatly appreciated.
Great products and customer experience
DRIS offers good gear at affordable prices. Communication from their staff is always prompt, helpful, polite and professional. I enjoy ordering from DRIS because I know that I will get a great product and customer experience.
Took forever to get my gloves
Took forever to get my gloves, had to go buy gloves locally before my dive.
Reply from Dive Right In Scuba2024-03-14
Hi Eddy, I'm really sorry you feel that way. We did let you know right away the gloves were out of stock, but that they would still arrive within the 7-10 days allotment for the FREE SHIPPING you selected. We never heard back from you, and they arrived on the 10th day after you placed your order, as you selected when you placed the order. So, while there was a slight delay, they still arrived as you were expecting when you placed the order. I'm really sorry if you had to buy another pair of gloves, but had we known of any time constraints, which we did ask about in our first email, we could have changed your requested shipping to another method to arrive properly. Thanks for taking the time to leave a review! Reach out to me on your next order, and I will stretch your dollars as far as I can to help make up for the money you spent on the additional gloves. Mike Pedersen Owner [email protected]
Excellent Supplier
DRIS always works with the customer to make things easy and right. One of the best scuba suppliers around!
It's that good!
Great selection, great prices and even better customer service!
Great products at great prices
Great products at great prices. I needed to add a small item to my order the next day, and it was no problem; no new order required! Great customer service!
I bought an open box deal they had it…
I bought an open box deal they had it was just as described, shipped fast with no issues.
Speed and communication from the shop
Speed and communication from the shop. Very friendly and helpful group!
I had a great and very helpful…
I had a great and very helpful experience with my call in order.
Great customer service.
Ordering a Dry Suit over the phone
Ordering a Dry Suit over the phone. I started the dialog with Dive Right in Scuba, Illinois in November 2023. I wanted a SANTI drysuit but had never owned or used a dry suit before. Right from the get go, the store assistant advised me to choose a more robust suit and then spent many calls and emails advising me on the various items I would need- under-suit, gloves socks, boots etc as well as samples to try. He also provided a detailed made-to-measure guide. The suit that is made in Poland took 12 weeks to arrive but it is a perfect fit and is exactly to my specifications. I could not be happier, and for me, this is THE store for dry-suit repairs as well as any other dive equipment. What is of particular appeal to me is that the reps. are all divers themselves so the advice is based upon actual experience rather than the manufacturers' advertising claims. If that is not enough, one of the associates produces regular YouTube videos with very helpful equipment advice. What more is there to ask for!