About Dive Right In Scuba
Data updated- Website
- www.diverightinscuba.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 16 reviews
- Replies to negative
- 67% (6/9)
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About this business
Welcome to one of the largest Dive Shops in the Midwest. We have the most expansive class offerings, the largest inventory selection, and knowledgeable staff. You are sure to make Dive Right In Scuba your Dive Shop of choice!Some of the scuba services we offer: Air, Nitrox, Trimix, Argon Fills, Regulator Repairs, BC Repairs, Drysuit Repairs, Tank Inspections, O2 Cleaning, Anything you need done, WE HAVE YOU COVERED!!!As an SDI/TDI Instructor Training Center & PADI 5 Star Professional Development Center, Dive Right In Scuba can take your diving skill from beginner to Instructor! We train Police and Fire Department Dive teams as well as Technical Divers going miles into caves or deep into the wrecks of the Great Lakes.CHECK ALL BRANDS** SUPER SALE **DRIS SERVICESSWIM CLASSESWe teach swimmers of all ages, skill levels, and abilities. Our highly skilled and enthusiastic instructors aim to do more than just teach swimming.
Written by the business, not verified by us.Is Dive Right In Scuba legit?
Dive Right In Scuba (www.diverightinscuba.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-09-04.
What people say
Chris was a great help with custom…
Chris was a great help with custom gloves for our business and were out of stock. He got us taken care of after waiting over a week for supplies come, that didn’t arrive. Thank you very much Chris!!
prompt and friendly customer service
prompt and friendly customer service, good selection and a frikken hilarious "your product has shipped" email.
First time order with Dive Right In
Wetsuit was initially out of stock, and they provided great communication regarding the timeline it could come in. Received my backordered ScubaPro wetsuit only slightly more than 2 weeks since I ordered it, and well before my next trip! Very Happy.
I asked a question ...
I asked a question thru your web page and never received a response.
Reply from Dive Right In Scuba2024-02-10
Hi Steve, that's really odd, we don't hide or bot talk to customers. We're very active in live chat, emails, instore, by phone, and even here on a Friday night at almost 8pm ;) Something must be wrong somewhere, can you let me know where on our site you sent this email request from so I can look into it? Also, when did you send it? I can be reached at [email protected] Mike Pedersen Owner
Always helpful
Excellent customer service
Well put together website, fair pricing, and excellent customer service! I mistakenly ordered some wrong parts. They made the return and re-purchase super easy.
Finding the item I wanted
Finding the item I wanted and making the purchase was very easy.
Excellent service
The staff was very helpful in getting my wetsuit selection right. I had to return a too-small wetsuit and order a replacement. The return was handled quickly and I had my new wetsuit in a matter of days. Professional service is appreciated.
Great fast customer service
Great fast customer service, item shipped quickly.
DRIS - Can't go wrong!
DRIS, as they always have, made the transaction easy. This item wasn't on their site but they were able to find one in stock at their store and get it to me ASAP.
The adhesive was dry and not usable
Despite The adhesive being dry and not usable. It wouldn’t spread nor stick to the neoprene. I ended up using another product for wetsuit repair and the neoprene they sent. They refunded me for the unusable adhesive, and pulled all existing product on their shelf to ensure no one else gets it. That is great customer service.
Reply from Dive Right In Scuba2024-02-06
Hi Timothy, Unfortunately we don't make this Glue, it's from Seasoft. We are more than happy to get you another can or refund this one if you don't need it? The problem with glues like this, as I'm sure it is dry, is we can't check it before shipping, and have to assume it's correct from the manufacturer. I'm sorry this gave us a bad review, if possible, could you change it as these are reviews about us as a company. If you think we did you solid, please rerate us. There is a product review option that is a great place for this review to be instead of reviewing our service as a company as bad. Regardless, let me know what you would like to do with the glue. We've contacted the manufacturer to get all of our stock, which isn't old, replaced. Mike Pedersen Owner Dive Right In Scuba
They had the items that I needed and…
They had the items that I needed and delivered as promised.
All products worked well with what I…
All products worked well with what I needed and speedy execution on shipping was great.
Just really like doing business with…
Just really like doing business with this company!
Sales rep was able to work with me on…shipment that worked for me for me
Sales rep was able to work with me on delivery since I was not sure due to my flight plans, did not want possible porch pirates ( cause you never know) ,to get a hold on my valuable order and not be there so as to receive it in a timely manner when I arrived .. Thank you
They are awesome
They are awesome, I put an order in and they were helpful and attentive. They let me know there might be a delay because I was leaving on a dive trip and they came through with what I needed . I wasn’t expecting to have it and poof it was at my door I am so grateful and happy Kim came through. Thank You great customer service
A great SCUBA shopping experience.
Website easy to navigate and shop. The shop had items I had difficulty in finding elsewhere, and were very communicative about my order. I will definitely try them again when I need more scuba equipment. And, they are humorous (always appreciated!)
Incredible customer service and…
Incredible customer service and excellent return policy.
Great communication
Great communication. Timely delivery and excellent service.