Overall amazing, 10/10!
Arrived on time and in great condition!
eCampus.com (www.ecampus.com) has a 4.2 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 80% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Arrived on time and in great condition!
Book had a crease in it, but otherwise an easy process.
Book arrived quickly and in good condition. Very pleased with my purchase.
It arrived in a timely manner and packaged well.
Easy and fast shipping! And OMG a 1/10 of the price!
They charged me $259 after I returned the textbook, saying that it was "unusable." I sent it back in the same condition it came in. They cited "water damage" and based on the picture, the "water damage" was miniscule. This book isn't even worth anywhere near $259. I guarantee they will rent that textbook out to other students. They are just greedy scam artists. Customer service also sucks. 1 million thumbs down. I will leave a 1 star review every day for the rest of my life.
Horrible, scam company. Will charge you a replacement fee for damaging a rental book with no or minuscule damage. Customer service might as well be non existent. The fact that they are preying upon young students like this is unforgivable!! Do not use eCampus!!!!!
I rented a book for my summer semester class and received an email a few days later saying the book would not be available until after the summer semester was over. I logged into website and canceled order via chat since they do not have the option to speak to someone live. I was told my order was canceled and I would be refunded, it wasn't and the book was mailed to me a week later. I then returned the book and now they are saying I returned the book damaged and will not refund me my money. I emailed in and we are going on almost 3 weeks now and I still am not getting a response for my refund. DO NOT USE THIS COMPANY!!!!
I would not rent a book here; use another source. The communication is horrible; you can't get your issues resolved. It took a year to get my refund, and each time I had to regurgitate via chat, and it was awful. There is no way to speak to a live person. The agent just tells you they are working on it. The same applies when they have you send stuff via email. Use another vendor. They tell you one thing and then do another and reference policy even though their team members are the ones who gave you the information in writing.
Easy to order, and I LOVE the rent option... My classes are only 8 week quarters so not being stuck with an expensive book I only need once is a game changer. The acceptance of different payment methods, like Venmo is also an amazing addition to traditional textbook purchasing. Very pleased and grateful!
The product being in excellent condition and very affordable
69 reviews matching