ECO-WORTHY (www.eco-worthy.com) has a 4.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Utilities and its reputation is good. 71% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
I am finding these people impossible to contact. I have a battery that has failed after a short time. I have logged an issue by email and have received an email to say they have closed the case, despite never coming back to me. I have left two messages as the phone just rings out and I get no calls back.I am now going to have to create a charge back.
I choose eco worthy as it has a very goood customer service relations, infact my 200w solar which i purchashed a year sgo has stopped working for some reason and they kindly offer me to replace a new one. I highly recommend this company. Thank you!
I bought an Eco-Worthy 150Ah Lifepo Battery from this company on June 17, 2025 from their Ebay store. The battery was defective when I got it on June 26, 2025. I requested a refund and instead they offered to send me a 20 am charger to "wake up the battery". So I canceled the refund and had the charger they sent, "wake up the battery". However, everytime I would go to use the battery on my RV and have it at a 100% charge, it would work to about 90 to 95% and the next thing I knew, it would crash down to 0% and pop my outside RV fuse box. This happened over and over so I pulled the RV from my RV and bought another battery in November 2025 from Aliexpress. The Aliexpress battery from the same company worked perfectly. I decided to retry the Ebay battery on my RV this past week only to find out it did the exact same thing. Full charge and then at some point, crashed down to 0% and popped my outside RV fuse. At this point, it would only charge if I used the Eco-Worthy 20am battery charger. I disconnected the battery from my RV and called Eco-Worthy to file a claim on their 3 year Warranty. Eco-Worthy Customer Service sent me to Ebay Message system for the Warranty claim. For the last 5 days, I have been going back and forth with their Warranty Claim people who want me the jump through hoops with their outlandish requests including buying a multimeter, hiring someone to read the voltage and take pictures of the battery with the voltage meter on it. I have told them repeatedly, I have the original packing materials and for them to provide me a paid return labels. They have not provided me a paid return label and have not even addressed my request to return the item. Yesterday, I filed a dispute at my credit card company for Eco-Worthy's unwillingness to fulfill their 3 year Warranty on the product. PLEASE DO NOT BUY ECO-WORTHY FROM THEIR EBAY STORE. I own many Eco-Worthy solar panels and another battery but now will NEVER buy any of their products from their Ebay Store!!! BUYER BEWARE!!
Dear, Thank you for informing us of this matter. We apologize for your unpleasant shopping experience. To better resolve your issue, could you please provide your order number? We look forward to your reply. Our customer service team will contact you as soon as possible and will be happy to assist you to ensure your complete satisfaction with your purchase. Sincerely, Eco Worthy
Arrived on time, looks great, set up worked flawlessly, the App is nice.
Eco-SUCKS-worthless! False misleading adds, piss poor customer service, damaged products, DOA products, resales defective products! Friggin Commie run SCAM!
Dear, Thank you for informing us of this matter. We sincerely apologize for your unpleasant shopping experience. To better resolve your issue, our customer service team will contact you as soon as possible and do our best to assist you to ensure your complete satisfaction with your purchase. Sincerely, Eco Worthy
I have bought 3 of the 12v 314ah batteries and they work great! I did have an issue with one of the batteries with the light bar on top and the customer service department took care of it immediately! I will definitely be buying Eco-Worthy products again.
The product seems to be great, ordering was easy and shipment went well. My only complaint is related to the manual and operating instructions. These are not easy to understand. Though some of the manual can understandably be complicated, there should be a one page, easy to understand, written by someone fluent in English (for the English version) with picture references on how to operate and charge the battery. Now that I've done it, it's quite easy, but the manual makes it seem complicated.
Your after-sales service is the best I have received in a long time. I will certainly be buying more of your products and recommending your company to others. Thank you for providing such outstanding customer support.
Used this Company a couple times, their products are really good and reliable, customer service is always good.
Delivery was fairly fast. Battery replaced 10 golf car batteries. This 314ah battery blows the 10 lead acid away. I am using this battery for oir camp. W r have 8 100 watt solar panels with 2, 40 amp charge controllers and a 2000 watt inverter charger. Only been installed 3 days but works great.
I ordered a complete system to convert my Motorhome to 240 V. Everything arrived quickly and well packaged. There was a fault with the inverter. I contacted customer services and had a prompt reply saying they would replace the unit, the same day we were informed the unit was out of stock and would I want a refund. I opted for a refund which was immediately credited to my bank account. I cannot fault the communication and the excellent customer service from Eco worthy. Thank you.
Nothing but good reviews. All packages delivered with out issue. All component worked as described, except one of the inverters. After I described the problem, it was promptly replaced. Have been using the system for six months now. Excellent performance. Just received more upgrades. I highly recommend this product.
Ordered a battery charger to fully charge my newly purchased Eco-Worthy battery. Delivery came quickly and the product worked well.
the representative was very helpful and knowledgeable, answered all my questions.
The ordering was quick and easy. It was delivered in a short time after I ordered the equipment. Thanks
Great price, Great product. Bifacial is a great idea in AZ.Easy to install and hookup
Fast shipping. Quality products. I've ordered solar panels and batteries before and they're still running. Great price on a lithium battery, probably less then I paid for my gel batteries 5-6 years ago. Battery charged up in about a day, less then a day I'd say, with the eco-worthy charger.
Packaged good no complaints.
Battery was dead on arrival. Spent weeks/months back and forth with their stupid "tests" they offer to replace or refund once you prove to them there is a fault then silence. The behavior is nothing short of criminal, they do not adhere to UK trading laws. I would strongly advise anyone considering buying from these crooks to look at a more reputable brand. I'm having to take formal action to get my money back. RESPONSE TO REQUEST FOR MORE INFO: Additional information has been provided (yet again). Do not mistake this for good customer service. They do nothing of substance once you submit the information. Read other reviews of similar issues.
Dear, Thank you for informing us of this matter. We apologize for your unpleasant shopping experience. To better resolve your issue, could you please provide your order number? We look forward to your reply. Our customer service team will contact you as soon as possible and will be happy to assist you to ensure your complete satisfaction with your purchase. Sincerely, Eco Worthy
62 reviews matching