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Vehicles & Transportation

Efox Shop

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252 reviews

3.3252 reviews
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About Efox Shop

Data updated
Website
www.efox-shop.com
Category
Vehicles & Transportation
Location
China
Status
Unclaimed
Replies to negative
12% (12/99)
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About this business

Efox Shop is a Chinese online shop with local warehouses and reparation service in Europe. The company was founded in Hamburg in 2013 and has its headquarter since 2007 in Shenzhen. Since the moment we founded Efox Shop, our vision was to empower people worldwide in buying and selling online. Wether you are a wholesaler looking forward to increase revenues, a retailer who refuses to pay the high prices in your country, or a customer looking to get the latest products, Efox Shop is your right choice. We are very experienced in the electronic device segment and has a huge network of Chinese wholesale manufacturer to keep costs low while maintaining the highest standards. Furthermore it will make sure to have a wide range of products to offer including Huawei, Xiaomi, Meizu, OnePlus, Umi, Elephone etc. Efox Shop is committed to becoming the most loved and trusted electronic marketplace by offering superior shopping experience, timely shipping and quick customer service.

Is Efox Shop legit?

Efox Shop (www.efox-shop.com) has a 3.3 out of 5 rating on OK.one, based on 252 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 37% give 1 star; The business has replied to 12% of negative reviews. Last updated 2026-10-24.

What people say

Unreliable and no response to support requests

Stay away from this company, they will not respond to multiple cancellation requests ( just minutes after ordering) nor will they respond to any support request later on.

Reply from Efox Shop2016-11-05

Hi, what is your order number and what problem do you have? Just send me massage mit reference number 2695 to [email protected] Best Christopher Chan

EVALUATION

The translation to English is not stable. The viewer has to ask for it every time he changes page and, when in the "My orders" page, the click on the translate button turns the whole effort out, by returning the screen to the initial page of the e-fox site. That makes the searching procedure a little annoying and sometimes the customer has to give up.

Top Shop!

Ich habe nun schon zum 2. Mal beim Efox-Shop ein Smartphone bestellt und bin auch dieses Mal nicht enttäuscht worden. Günstige Preise, optionale Bezahl- und Versandmethoden. Auch der Kundenservice ist freundlich und immer bemüht auch die kleinsten Probleme aus der Welt zu schaffen. Ich habe mir nun das LeEco LETV LE MAX 2 bestellt, als Versandoption German Express gewählt. Hier dauert der Versand etwas länger, kostet aber auch keine Zollgebühren etc. Das Smartphone wird gut verpackt (Luftpolsterumschläge!) losgeschickt. Auch hier gibt es nichts zu bemängeln. Rückgaberecht, bzw. Reparatur der Ware laut AGB's. Dies ist natürlich ein Manko/Risiko aber auch hier wurde ich noch nie enttäuscht! Wer also günstige Smartphones oder andere Multmediageräte kaufen möchte, dem kann ich Efox-Shop.com nur empfehlen! Top Shop! =) *************************************************************** I have now for the second time at the Efox shop a smartphone ordered and am also this time not been disappointed. Favorable prices, optional payment and shipping methods. Also the customer service is friendly and always tries also to create the smallest problems from the world. I now ordered the LeEco LETV LE MAX 2, selected as the shipping option German Express. Here the shipping takes a little longer, but also does not charge any customs fees etc. The smartphone is packed well (air cushion covers!). Again, there is nothing to complain about. Return or repair of the goods according to the AGBs. This is of course a shortcoming / risk but also here I have never been disappointed! So if you want to buy cheap smartphones or other multi-media devices, I can recommend Efox-Shop.com! Top Shop! =)

Got No working phone, bad service

Got verry fast my bv 6000, it was not working properly After shipping back, paid for that, shipping new one, a lot of misunderstanding communication, i need to pay again for shipping cost. After all that my phone work now, but it was so frustrating and long waiting, and i paid extra 30 euro die the shipping costs. Not so happy costumer

Reply from Efox Shop2016-11-05

Hi, sorry for the problems occured. Best Christopher Chan

Aftersales NONEXISTENT!!!

A phone bought from efox-shop (Elephone S3) turns out to have CRAPPY FIRMWARE. As a result the apps that are the main reason to use a smartphone. (WhattsApp and several other apps) do not work!! Communication about this problem is virtually impossible. Both efox-shop.com and Elephone do not acknowledge the problem, and communication is a BIG PROBLEM, because of limited language skills and defect email-servers. I HAVE HAD IT!!!!!

The product arrived in 6 days, eu warehouse.

The product arrived in 6 days, from eu warehouse. However, to shipping data, I could get information when asked. I think this should be improved. The table is not completely understood.The product meets the description. After the purchase, I received multiple updates to it. Unfortunately,only few accessories can be bought .

Quick and reliable, but no asnwer for warranty issues!

All items arrived quick and safe, comunication sometimes not easy. Bought some mobile phones and the all worked great, no i try to contact than for a warranty problem, but no answer? email couldn't deliver ???

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