luis good costumer services
Reply from ELD mandate2026-07-20
Thank you for the review! We're glad Luis was able to provide good customer service - that's exactly what we aim for.
About ELD mandate
Data updated- Website
- www.eldmandate.biz
- Category
- Business Services
- Location
- United States · Costa Mesa
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 35% (6/17)
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Is ELD mandate legit?
ELD mandate (www.eldmandate.biz) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 83% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 35% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Luis helped go through everything and…
Luis helped go through everything and his very kind person
Reply from ELD mandate2026-07-20
Thank you for sharing your experience! We're glad Luis was able to walk you through everything and provide such kind, thorough support.
The worst ELD provider on North…
The worst ELD provider on North American market…
Reply from ELD mandate2026-07-31
We apologize for the delay in our response. We're sorry to hear about your experience and take this feedback seriously. Without more detail, however, we're unable to identify the specific issue you encountered. We'd appreciate the opportunity to look into this further - please reach out to us directly at [email protected] with your account details so we can address your concerns and make things right.
Luis excellent customer service
Luis excellent customer service. Sandro Garcia
Reply from ELD mandate2026-07-20
Thank you for the kind words! We're happy we were able to provide excellent customer service. We really appreciate you taking the time to share this.
Luis excellent service
Reply from ELD mandate2026-07-20
Thank you, Bayou! We're glad Luis was able to provide excellent service. We really appreciate you taking the time to leave this review!
Jason was an expert and made it easy…
Jason was an expert and made it easy and quick to get rolling.
Reply from ELD mandate2026-07-20
Thank you, Phillip! We're glad Jason made the process quick and easy for you. We'll be sure to share your feedback with him!
Luis
Luis, was very helpful and knowledgeable, However, I have talked to other customer service representatives and they all provide excellent service.
Reply from ELD mandate2026-07-20
Thank you for the thoughtful review! We're glad Luis was helpful and knowledgeable, and it means a lot to hear the whole team has been consistent in providing excellent service. We appreciate you taking the time to share this.
Luis Good Services
Reply from ELD mandate2026-07-20
Thank you for the great review, Hilario! We're glad Luis provided good service — we appreciate you taking the time to share this.
Luis iso buen trabajo
Reply from ELD mandate2026-07-20
Gracias por su reseña, Elmer. Nos alegra mucho saber que Luis hizo un buen trabajo. ¡Apreciamos que se haya tomado el tiempo de compartirlo!
Luis was very kind and helpful
Reply from ELD mandate2026-07-20
Thank you, Jessica! We're so glad Luis was kind and helpful during your experience. We'll be sure to pass along your feedback to him!
I like to give a big five to James for…
I like to give a big five to James for being helpful in the time of need .
Reply from ELD mandate2026-07-20
Thank you for the shoutout! We're glad James was there to help when you needed it - we'll make sure he sees your kind words.
Jason good service and nice person
Reply from ELD mandate2026-07-20
Thanks for the great review! Glad to hear Jason provided good service and made your experience a positive one. We appreciate you sharing this!
These guys are a rip off
These guys are a rip off! Dealing with them financially is a huge nightmare. They made up bill charges, falsified my logs just to make mileage make sense...(apparently I drove 2 miles into Alaska at one point) SERIOUSLY! One time, my mileage read that I only drove 1 mile into Utah....I LIVE IN UTAH! Look, these fake "positive" reviews are just that...fake and paid for. My IFTA and mileage need to be accurate, not made up! There are legitimate ELD companies out there...THIS ISNT ONE OF THEM! It is your choice, of course! This is a warning only...The billing lies and "hidden" charges are a whole other chapter!
Reply from ELD mandate2026-07-31
We apologize for the delay in our response. We take billing and data accuracy seriously, and we're sorry to hear you experienced discrepancies with your mileage records and charges. We'd like the opportunity to look into this directly and resolve it. Please contact us at [email protected] with your account details so we can review your billing history and ELD data with you. We'd also like to clarify that all reviews on our profile are submitted independently by verified customers; we do not create or pay for reviews.
Luis is an Awesome guy helpful
Luis is an Awesome guy helpful, very quick and took care of all my issues Thank you very much Luis!
Reply from ELD mandate2026-07-20
Thank you, JoJo! We're so glad Luis was quick to help and got all your issues sorted out. We'll pass along your thanks - it'll mean a lot to him!
Luis did an excellent job in resolving…
Luis did an excellent job in resolving the issue! Thank you Luis
Reply from ELD mandate2026-07-20
Thanks for sharing this, Yoseph! We're happy to hear Luis was able to resolve your issue so well. Appreciate you taking the time to leave a review!
Luis ecelent service
Luis good service
Serra excellent good service
Kane is very patient in teaching and…
Kane is very patient in teaching and resolving complex issues…. Great job - I appreciate you Kane
Eld mandate hoses
This is a bully sheet device wen she starts to work she told me not contract and not anything nav she have contact with me get off you’re device and your services