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Elektor Store

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102 reviews

4.4102 reviews
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About Elektor Store

Data updated
Website
www.elektor.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
9 reviews
Replies to negative
100% (12/12)
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About this business

Electrical engineers, makers, and electronics enthusiasts rely on the Elektor webshop (www.Elektor.com) for affordable, high-quality electronics-related kits, modules, components, test equipment, and learning material. Whether you are looking for a design platform (e.g., Raspberry Pi, Arduino, or ESP32), a new book on electronics, or lab tools (e.g., oscilloscope or toolkits), Elektor has you covered.Elektor’s full-time, in-house engineering team can take care of your product development and pre-testing. In addition to testing projects for our publications, our engineers also develop new products sold via the Elektor webshop and partner channels.

Written by the business, not verified by us.

Is Elektor Store legit?

Elektor Store (www.elektor.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 85% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-09-04.

What people say

With the two separate orders everything…

With the two separate orders everything arrived in good shape. I was susprised because the boxes were pretty beaten up and i happy with the items. The oscilloscopes are nice, but have to go through a lot of menus to do basic task. I am used to a 30plus hitachi oscope at home and a work had tectronix scopes. I like the 5amp36volt powersupply module, a lot of menus but found easy to use after playing with awhile

Reply from Elektor Store2025-01-13

Thank you for your detailed review! We're glad to hear that everything arrived in good shape despite the condition of the boxes. It's great to know that you're happy with the items, especially the oscilloscopes and the 5amp 36volt power supply module. We appreciate your feedback on the menu navigation and will take it into consideration for future improvements. Your satisfaction is important to us, and we hope you continue to enjoy using our products! Marleen at Elektor

price is good

price is good, ordering and shipment goes smooth.

Reply from Elektor Store2025-01-06

Thank you for your positive review! We're pleased to hear that you found our prices good and that the ordering and shipment process went smoothly. Your satisfaction is important to us, and we look forward to serving you again in the future! Marleen at Elektor

BAD SERVICE

Ordered equipment on december the 16th and still no delivery. Date today: 30-12-2024. Send so many emails and no answer!!!

Reply from Elektor Store2025-01-02

We are sorry to hear that you have not yet received your order and that you feel your messages have gone unanswered. We want to inform you that we have responded to your messages. Could you please check your email or spam folder? We will resend the product today and ensure it is handed over to PostNL today as well. Our apologies for the inconvenience and the delay. Marleen at Elektor

Great product

Great product, arrived on time, value for money.

Reply from Elektor Store2024-12-02

Thank you so much for your kind words! We're thrilled to hear that you are happy with our product and that it arrived on time. Providing great value for money is one of our top priorities, and it's wonderful to know we met your expectations. If you have any further feedback or need assistance, please don't hesitate to reach out. We look forward to serving you again! Marleen at Elektor

Good products

Good products, good logistics and rapid responses !

Reply from Elektor Store2024-10-29

Thank you for your positive feedback! We’re delighted to hear that you are satisfied with our products, logistics, and quick responses. Your support means a lot to us, and we look forward to serving you again in the future! Marleen at Elektor

Fantastic Service from Elektor

I recently purchased a kit from Elektor and one of the key components failed after a few days. After I contacted Elektor they supplied a whole new kit without a quibble, delivered within a couple of days. What a great service, many thanks.

Reply from Elektor Store2024-10-14

Thank you very much for your positive review. We’re glad that everything worked out in the end. Hope to "see" you again soon in our shop! Marleen at Elektor

Poorly written

The book "Develop and Operate Your LoRaWAN IoT Nodes" was Poorly written, jumbled presentation, poor English. Elektor are usually good and can do much better than this

Reply from Elektor Store2024-09-16

Thank you for your feedback. Would you please explain what was badly written as we cannot tell from your review. Is it about an article, a newsletter article, a manual for a product etc? Cindy from Elektor

The package was a book and PCB

The package was a book and PCB. Both were unpacked in a box and shippe Europe to USA. The box was damaged. I sent an email describing the situation and got no response.

Reply from Elektor Store2024-09-03

We tried to email you again yesterday, this is finally successful. We sent you 3 emails in response to the problem you reported to our service e-mail address but we never received a response to this. We will try to provide you with an appropriate solution. Cindy from Elektor

This device has a very poor display.

This device has a display that cannot be read in bright sunlight. Geiger counters are used for locating radioactive rocks and minerals and other environmental features so it is important that the instrument is designed for outdoor use.

Reply from Elektor Store2024-06-05

How annoying to hear that you are having problems with the product. However, I have checked if you have already contacted our customer service but I do not see any email from you. It is unfortunate that you now immediately give a bad review without first informing us about the problem and giving us a chance to solve it. We still kindly request you to contact [email protected] Cindy from Elektor

Oscilloscope

There was an error during delivery, but it was resolved efficiently. Everything else is perfect.

Reply from Elektor Store2024-05-27

I checked and I see that we have now resolved the complaint. It indeed took a while because there was a lack of clarity from the supplier to us. Our apologies for this! Cindy from Elektor.

Book download frustration

I have bought a good few ebooks over the years and recently to my frustration, around 2 weeks ago now. I went to download a recent purchase and all my downloads had disappeared. I messaged support which took quite a number of days to reply, not the best of service I'd say. Anyway I was told they were switching to a new website and they were experiencing some delays in the migration of data, more like weeks not days. Okay fine but are these migrations not normally well planned and tested in advance. Also why not be professional as communication is absolute key with customers and send out an email in the first instance to say what is going to happen and then a further one keeping us updated. To this date I still cannot download the latest ebook (#4000282451) I bought and only have two others listed that I can download. What's happened to my other books, they are still not listed. I'm sorry but this is a poor show Elektor, I thought you were much better than this. PS the order number quoted here is my latest one that I still cannot download. Well I have to say in response to my original review Elektor have been most apologetic and have bent over backwards to help me, even giving me a discount code which has been very well received. I do understand migrations can go wrong but I know Elektor have taken this onboard. I have been with them many years as a customer for there magazine and have found them great. Thanks Elektor for taking my comments onboard and responding excellently.

Reply from Elektor Store2024-02-28

Dear Mr. Jones,
 Thank you for bringing your recent experience to our attention. I understand your frustration regarding the delays in accessing your ebooks following our platform migration. It's clear that this transition has not been as smooth for everyone as we had hoped, and for that, we offer our sincere apologies. We acknowledge the importance of timely communication and recognize that we could have done better in keeping you informed about the migration process and its impact on your access to purchases. We're taking your feedback seriously as part of our ongoing efforts to enhance our services and customer experience. To address your immediate concern, I want to assure you that we are actively working to restore access to all your purchased ebooks, including order #4000282451. Our team is on it, and I am personally overseeing the process to ensure it's resolved promptly. We aim to learning from this experience and have already initiated steps to improve our platform and our communication protocols. We hope to not only meet but exceed your expectations in the future. Thank you for your patience and for helping us improve through your feedback. We value your support and are dedicated to ensuring a more reliable and satisfactory experience for you and all our customers moving forward. Best regards, Erik Jansen Managing Director, Elektor

They sent my USB drive to the wrong…

They sent my USB drive to the wrong address. Instead of just sending me another one and calling it a day, they'd rather make me wait (I'm still waiting) Does it really make sense to get a bad review rather then just send another cheap USB drive to me? I guess it does...

Reply from Elektor Store2024-02-21

I have received your e-mail and I see that you yourself have given a completely different address for shipping as where you want the USB Stick to be sent. We will then first wait to see what the tracking information does and if the shipment is returned. I will now send you a reply to your e-mail to resolve the matter. Cindy from Elektor.

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