arrived fast
arrived fast, works fine
About The Inverter Store
Data updated- Website
- theinverterstore.com
- Category
- Utilities
- Location
- United States · Reno
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 80% (4/5)
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Is The Inverter Store legit?
The Inverter Store (theinverterstore.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Utilities and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 80% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great product
Great product. Comes with professional, personable tech service and support.
Will know more on how long inverter…
Will know more on how long inverter lasts. Was easy to order got it in 5 days.
Fast shipping
No frills buying experience
No frills buying experience, quick response to questions
120 Watt solar panel.
I ordered from your website and my son-in-law made a frame for it when it arrived it was a totally different size. I looked at the website again and it had changed the size on the 120 watt panel. I ordered it because the one I ordered was the same as an older panel that I have. I could have purchased locally and saved $30.00 shipping if I were not looking for that size panel. My son-in-law thinks I'm retarded.
Reply from The Inverter Store2026-07-17
Thank you for sharing your feedback. We’ve passed your concerns along to the appropriate team for review. If you’d like to proceed with a return, you’re welcome to open a request here: https://aimspower.returnsportal.net/
The sales staff was very helpful as I …
The sales staff was very helpful as I was ordering kind of piece meal,not a package. The order got here quickly ,but the FedEx driver was a bit of a jerk.It state in email to verify everything BEFORE signing. The driver didn't want to unload until I signed.I finally go the inverter before signing. I haven't installed the order yet but I think we'll be good. I would use again.
Very helpful
Very helpful and quick responses from product selection to installation.
Thank you
Thank you for helping me.
I order an 1,800 dollar inverter is broken
I order an 1,800 dollar inverter. I install it and it was broken. The cooling fan was loose inside the inverter case and rattling around. You tell me it was damaged by the shipper and I will have to install a new fan myself or send back an 89 pound inverter at my expense to be repaired at my expense. Or I can take it up with the shipper. This is terrible customer service. I don't care if it was damaged in shipping or not.... I got a broken inverter that now I have fix myself or pay????? to have it fixed.... Not good. I WAS a repeat customer.....
Reply from The Inverter Store2026-06-25
We want to sincerely apologize for the frustration regarding the transit damage. We completely understand that when you order equipment, you have a specific timeline to hit, and dealing with shipping damage is never ideal. Our team's immediate priority was to find the absolute fastest way to get your system functional based on your schedule. Because returning an 89 lb inverter for inspection takes time and causes delays, our tech team worked with you to find an immediate troubleshooting workaround. We are glad that the temporary fix got the unit running for you, and we want to assure you that your permanent replacement fan was processed and is already on its way to you free of charge. Our goal is always to resolve transit issues as efficiently as possible, and our team acted quickly to provide both a functional solution and a free replacement part the very same morning you reported the issue.
The tec crew is awesome to deal with
The tec crew is awesome to deal with. Especially Angel. Great answers and help. Highly recommended.
Happy with my order
VERY EASY TO ORDER
VERY EASY TO ORDER, STAFF WAS VERY HELPFULL AND KNOWLEDGABLE. AND SHIPPING WAS QUICK
They have always been helpful when I…
They have always been helpful when I need advice on my system and very quick to ship.
Fast shipping and great quality…
Fast shipping and great quality inverters!
Perfect part got things going perfectly
Worked with my needs to make right…
Worked with my needs to make right choice
Bush family
I love to. Make shirts
great products easy ordering i have…
great products easy ordering i have order several times from here
They had very good customer service and…
They had very good customer service and there tech support was very helpful