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Food, Beverages & Tobacco

Element Vape

202 reviews

4.0202 reviews
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About Element Vape

Data updated
Website
www.elementvape.com
Category
Food, Beverages & Tobacco
Location
United States · Los Angeles
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
0% (0/41)
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Is Element Vape legit?

Element Vape (www.elementvape.com) has a 4.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 74% of reviews are 4 stars or higher and 15% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

网上购买的商品从未发货

如果您无法购买他们的产品,请不要从他们那里购买。他们使用 GLS 进行交付,他们是一家糟糕的公司。现在,在两个月的时间里,在两个不同的州,我们的订单两次未送达,因为“我们不在家签收”,尽管我们每次都在家。你可以说这不是元素的错,但他们选择了这家公司,你所要做的就是快速进行谷歌搜索,看看这家公司的平均评分不高于 1.2。他们在选择的送货公司上便宜,并且确保如果您的东西没有送达,您将获得产品成本的退款,但不会获得运费。他们需要对他们选择的交付产品的交付公司负责。

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Erica Camp · 1 review · Experienced 2026-07-29 ·

Done with this company

Shipping is normally very fast. However support has been non-existent. My most recent problem was a brand new vape that didn’t work. They said I had to contact the company and the company says contact the seller. I also have looked at products that I have negatively reviewed and the reviews are not there, so their ratings are not accurate.

我最喜欢的在线电子烟商店

Element 是迄今为止我最喜欢的在线电子烟商店! 他们的产品种类繁多,而且似乎没有其他在线电子烟商店出现的缺货问题。 我的订单一直都是正确的,而且运输绝对是我见过的最快的!

R
Randy · 2 reviews · Verified · Experienced 2026-03-02 ·

Great experience

Great experience, timely shipping 👍🏼

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James Ponce · 6 reviews · Verified · Experienced 2025-10-09 ·

Element Vape is great

Element Vape is great. The price point is perfect and shipping is best for me.

J
Jose Crossier · 1 review · Experienced 2026-07-28 ·

Got stock with a defective new product

I bought a Vaporesso XROS 2. Device was deffective out of the box. Contacted the company. They said they do not warrantee the quality of the product. Offered a $5 store credit. I lost all the money. Be aware of this before buying from this company.

S
Smahs · 1 review · Experienced 2026-07-28 ·

They don't warranty the vapes, you're on your own!

I've purchased from them a few times in the past without issue. This time several of the vapes did not work or malfunctioned on the first day. They refuse to refund or replace them. I wrote an honest review about the defective products and they haven't publish those reviews to the website. Buyer beware.

发货太慢了!

这曾经是我常去的地方,但现在他们使用了一些我从未听说过的第三方运输公司,我的订单花了一个多星期才到达。从那以后,我转到了一家了解我们所生活的世界的公司,在这个世界里,客户习惯于快速获取事物。

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John lake · 2 reviews · Verified · Experienced 2026-06-30 ·

Easy to order

Easy to order. Product is great. Items reasonably priced. Delivery is a bit slow.

a
alfredo martinez · 1 review · Experienced 2026-07-01 ·

Order stuck at location, Never delivered after over 2 weeks.

Ordered items from them worth over$100 dollars and paid extra for shipping to get the items faster. After a week of no progress on my package that was stuck somewhere in Georgia, I contacted support and all I got in a nutshell was, we dont have anything to do with shipping, contact speedx.io an AI based shipping company that has no way to contact a living person to talk to. After 2 weeeks, I contacted Route and got my money back. Worthless support and horrible service. I will NEVER purchase from this company again and will not recommend them to anyone I know.

J
Jac · 7 reviews · Experienced 2026-07-19 ·

No accountability; customer is to pay for their mistake

Element Vapes had made a serious mistake on their shipping label for my order, resulting in an incomplete address and therefore “undeliverable” package. It was easy to prove that I had provided the full and correct address and that they were the ones who made the mistake, yet Element Vapes would not refund the $30 USD international shipping cost of my order. So not only was I inconvenienced by having an order cancelled two weeks after it was placed, they left me to pay $30 USD for their mistake.

j
j g · 4 reviews · Experienced 2026-07-15 ·

ELEMENT VAPE SELLS STALE PRODUCTS!