Ewatchparts

Customer service was very helpful in…

Customer service was very helpful in getting the exact part I needed. Came quick!

Quality parts

Quality parts, delivered quickly and securely. I have been pleased with all parts I have ordered from eWatchParts.

Great seller

Great seller, product came on time and is exactly what I ordered. Great quality and great price

Great well built spring bars

Great well built spring bars. Fast shipping. I'll shops here again.

Terrible customer service!!!

I recently ordered a replacement watch strap for my Hublot Big Bang and placed my order with Apple Pay, only to discover that they added £12 to my order for delivery, right at the last second, as a pressed pay. As I had not used Apple Pay for years online, I noticed that my address details were incorrect and tried to stop the payment from going through. As the payment was processing, I could not do this. I contacted Ewatchparts within seconds of making the payment by email. No response. I contacted them again and again. No response. I eventually did get a response hours later, from a very rude person named Gerard, saying that my package had been sent, and next time I should cancel the order as they are too busy to read emails. NEXT TIME ? I have contacted DHL and as Ewatchparts do not allow customers to redirect parcels, they are the only ones that can change delivery addresses, to which Ewatchparts have refused to do. I am now out of pocket and will not receive my goods, when it would clearly have taken this company a matter of minutes to change the delivery address. I fully believe that as they knew that my address was incorrect, that they will not even send the goods in the first place.

Prompt responses through email

Direct fit and super fast delivery

Direct fit and super fast delivery. Great price and communication

The Shopify service made this a…

The Shopify service made this a seamless transaction, and they had a great product option for my Tag watch (almost identical to name-brand) at a fraction of price. I look forward to keeping my pieces equipped with new band options in the future.

Great Seller!

Shipping is always very fast, accurate and on time. Pleasure to do business with. Will shop with them again.

Part is good quality and arrived quickly

good product

good product, on time delivery,no phone # contact,deapointing-but good other wise

Excellent prices

Excellent prices. Fast shipping. Quality accessories and watch parts. Great customer support.

Great for Watchmaking

I have been using this company for the last several months. It has an incredible supply of Watch parts and has become by number one store to go to for any sort of Rolex or Swiss watch repairs. They are located in Texas and they’re shipping. Department is very well in tuned with their supplies. In this day and age it is very difficult to find a single supplier of Watch parts that can establish a working relationship with people who have hobbies like me.

Purchased bezel kit to replace…

Purchased bezel kit to replace raffledial bezel. Quality aftermarket parts, Fast shipping

Fast delivery

Very reliable

Very reliable, great communication 7 fast delivery

Band was beautiful, and didn’t feel cheap

Band was beautiful, very sturdy, and looked exactly like the photos.. very satisfied with this purchase!! Delivery was pretty quick received my item in a reasonable time frame

Had a question about whether the band…

Had a question about whether the band would fit my rolex. Got a quick, accurate response. Band fit great!

A real disgrace of a company

A real disgrace of a company. After three months of waiting for an order, it still hasn’t arrived and has apparently been lost. They refuse to take responsibility or issue a refund. They keep giving the same response, shifting the blame to the courier company. Do not buy anything from this company. They are neither serious nor reliable.

Superb customer service

Superb customer service. Part was exactly how described. Identical to others and fit perfectly. Delivered before expected.