I had questions before I ordered
I had questions before I ordered, and I got a fast and helpful response. Really solid customer service, fast shipping, and the product is perfect.
Thank you for your review!
Ewatchparts (www.ewatchparts.com) has a 4.8 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I had questions before I ordered, and I got a fast and helpful response. Really solid customer service, fast shipping, and the product is perfect.
Thank you for your review!
High quality Watch Band as good as OEM and better. Fast response to order, tracking provided with updates, very good price. Will definitely do business again. Thank you!
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UPDATE 5/29/26 - After a lot of frustration they made the decision to do the right thing and offered a refund. Not sure why this didn't happen earlier and in the end they fixed it! I ordered 2 bands from them. They are definitely cheap bands. They shipped the wrong size on one of them so I returned it. They received the package on 5/5/2026. It is now 21 days and they have done nothing but make excuses, all kinds of B.S. from Gerard. We only do credits on Tuesdays and Thursdays, we are processing it, we lost it and had to reach out to the post office to find out where they left the package, we are looking into it. UPDATE - FRUSTRATED - THEY MADE UP A BUNCH OF EXCUSES AND THEN ASKED ME TO REMOVE THE BAD REVIEW. I AM NOW BEING TOLD THE ITEM WAS RETURNED USED., EVEN THOUGH IT WAS NEVER TAKEN OUT OF THE PACKAGE BECAUSE IT WAS THE WRONG SIZE. HERE'S THERE EMAIL From: sales Sent: Wednesday, May 27, 2026 9:28 AM To: Joseph Subject: A shipment from order 57613 has been delivered Can you remove the low rating you left us online as we strive for customer satisfaction. I REPLIED: On Wednesday, May 27, 2026 at 11:42 AM, Joseph wrote: Why would I do that? I just reported my experience, which was incredibly poor! Just because you strive for something doesn’t mean you accomplish it. • You sent the wrong product • You lost the package I returned (for 3 weeks) • You didn’t escalate the incident • You sent me emails that were misinformation • I had to reach out multiple times… ALL FOR $25 I don’t think so… UPDATE 5/27/2026: The package was never opened because you shipped an 18MM band instead of the 19mm. You lost the package for 3 weeks stating you had to contact the post office to see where they delivered it. FYI: When you ask someone to remove a bad review even though it is factual, you are trying to reshape the truth.
We have been in business for over 25+ years and have over 250,000+ satisfied online customers. We show the 1 item you mailed back to us was in used condition and not in brand new condition as originally sold to you! We are not able to process any refunds if the item mailed back to us is not in the same condition as sold. Also we show the item shipped was correct per the listing and per selection by the customer at checkout. This was a variation listing that has a selection to pick at checkout. ALL items come with a full return policy but items must be returned in same original brand new condition.
Great service. Found the perfect replacement band for a vintage 60’s Rolex OP. Looks great!
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Trustworthy Company, they stand by their products. They also provide Hassle Free return and return label.
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Love the bands and all the options. Quality materials.
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I am very happy with the replacement bracelet screws for my Omega Aqua terra . Perfect fit, good price and fast delivery.
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Great product, awesome customer service, fast shipping. I highly recommend Ewatchparts!
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Ewatchparts was efficient and fast. Sent me the exact watch band/links I was looking for in a couple days. Very Satisfied and highly recommend them!
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I have been buying watch parts from Ewatchparts for several years now and I am continually impressed and satisfied with the experience every time. Any time I am working on a watch and need a specific part, they are my go-to source for certain pieces. The quality is great and the turn-time is fast. Much appreciated and definitely recommended. Thank you, guys!
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Had an oddly shaped bezel insert in stock that I needed, Click to doorstep was fast and got exactly what I needed along with a few notes about care for that part.
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Fast shipping, quality parts, trustworthy seller
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I ordered a watch band for my tag heuer carerra and the band exceeded expectations.
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Excellent product, very similar to the original one. Thanks.
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Product came quickly and was as stated. Worked for my watch.
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eWatchParts has consistently been one of my most trusted sources for watch parts and accessories. Their inventory is extensive and I usually can find everything I need.
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The watch strap is amazing! Great Quality and got it quickly.
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I have purchased an easy link and 3 additional links for a Rolex band I had to get just right. They were perfect matches and fit great. Ewatchparts has been excellent to do business with!
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I would not recommend. Shipment has had no movement or tracking updates for over 40 days since March 16 and remains in the United States. The seller provided no real support and kept sending repetitive, generic responses without addressing the issue. The case was only taken seriously after escalation, which reflects a highly unprofessional approach. Overall, this experience felt unreliable and misleading.
Sorry for the delay in your shipment but we shipped the order next business day. You being located in Saudi Arabia and with the war; think many shipping carriers held shipments in that region.
65 reviews matching