Using this as my domain provider
Using this as my domain provider for years. No complains.
Founded in 2001, Exabytes grew to be one of Southeast Asia’s leading AI, Business App, Cloud, Digital and Ecommerce solutions provider today.
Written by the business, not verified by us.Exabytes Malaysia (www.exabytes.my) has a 4.4 out of 5 rating on OK.one, based on 149 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 56% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-25.
Using this as my domain provider for years. No complains.
The online chat support are pretty much useless when it comes to technical support. they're just receptionist who does not know anything and only knows how to redirect traffic. When they have no resource to direct the traffic, they ask you to send email wait till the technical team comes back from their long break. The actual technical support doesn't seem to work on weekends within office hours. Talking about having a live site with people of different timezone using your site. You will be in for a massive headache when crap happens.
Exabytes is very easy to understand, reasonably priced and very helpful as well as reliable.
The most inconsistent and bad customer service. Takes ages to respond. Occasionally will get someone good. Mostly hopeless
They fix issues very fast. Good service to use in the market.
Special thanks to Marcus for always being available to help & assist in any issues. 10 Stars!
Late reply, not really helpful
Anytime I have an issue or enquiry, their response is quick. They also constantly follow up to ensure my issues are solved.
Registration was super easy and the tech assist was super cool
so far so good. no issue at all.
As an Exabytes customer for many years y'day I have purchased few hosting packages and contacted customer support via live chat today to make some changes in the package and a support engineer Vinay guided me very well. Satisfied with their service and support :). Happy customer of Exabytes.. :)
Responsive and great support plus the most important : stable
When it comes to Malaysian TLDs, exabytes does it best. The customer service is top notch. Been with them pretty much forever now.
been hosting with them for years with 6 of my diff company hosting. love their service and fast reply on solveing my problem
Buying a domain from Exabytes is easier, it supports various of payment method. I can even use their app to control my domain!
Exabytes best web hosting provider! Will definitely use their service for website hosting, support team also fast track. Recommended!
149 reviews matching