Superb Servicing: Marcus
Marcus is very attentive, helpful and capable in handling our issues.
About Exabytes Malaysia
Data updated- Website
- www.exabytes.my
- Category
- Electronics & Technology
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 3 reviews
- Replies to negative
- 56% (10/18)
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About this business
Founded in 2001, Exabytes grew to be one of Southeast Asia’s leading AI, Business App, Cloud, Digital and Ecommerce solutions provider today.
Written by the business, not verified by us.Is Exabytes Malaysia legit?
Exabytes Malaysia (www.exabytes.my) has a 4.4 out of 5 rating on OK.one, based on 149 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 56% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Best Service & Fast Response
I feel exabytes very helpful to me
I feel exabytes very helpful to me. I lost count how many years I have been using your services. Your helpful attitude is what makes me stick to Exabytes. In fact I always recommended your hosting to my client. I think your team is very reliable, fast action (no other provider can beat this), very knowledgeable, and every solution suggested works for me. I'm looking forward to working with Exabytes for many years to come.
Good package offer & easy to…
Good package offer & easy to communicate with support team.
awesome online customer service support…
awesome online customer service support !
GOOD CUSTOMER SERVICE AND ALSO GOOD…
GOOD CUSTOMER SERVICE AND ALSO GOOD PRODUCT PRICING.
Easy to signup for own domain and email…
Easy to signup for own domain and email hosting. User friendly
Good Job
Fast reply Well Explained
Awesome work from Kah Chun and Ye Xuan.
The organization is happy with Kah Chun from Customer Service (Renewal) and Poon Ye Xuan from Technical Support. Great work! Totally appreciate both their respond and guidance. Thank you and hope you keep up the good work :)
Great customer service!
Great customer service! The support crew never fail to impress me by providing excellent customer service. Thanks to EE LYN!
Thanks to Exabytes Team Support
I using exabytes service around 8 years. As a web designer, i need a lot of technical support especially on the email service, and exabytes team done a very good job. Powerful billing system help us monitor the product and services status very efficient. All exabytes product and service are consider fair price.
Reply from Exabytes Malaysia2020-06-10
Hi Dexter Bong, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Great service at 24/7 especially…
Great service at 24/7 especially whenever i am work on non working hours. The only problem facing is the communications with different personnels at diff timing due to the working shift which sometimes i have to repeatedly explain again and again although on the same case ID given. there's are lack of internal communication or understanding on the given problems. Anyway, there are helpful enough to help solve the problem. Please be reminded that solving client's problem come 1st then marketing your products. which some of you did that. Must know which priority come 1st when you are attending services. that's why the 5th star is not given to you. TQ.
Reply from Exabytes Malaysia2020-06-10
Hi Simon Simple, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Wind from sales department is very…
Wind from sales department is very helpful and attentive. Awesome service
Reply from Exabytes Malaysia2020-06-10
Hi Kah Liang Gan, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Thank you for the whatsapp support
Thank you for the whatsapp support. It allows me to touch base with sales and support interactively. Fantastic service!
Reply from Exabytes Malaysia2020-06-10
Hi Eugene Eugene, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Fast execution and server is good…
Fast execution and server is good enough to support my website.
Reply from Exabytes Malaysia2020-06-10
Hi Shahrul Ezwan, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Fast
Fast, reliable, friendly and very helpful service.
Reply from Exabytes Malaysia2020-06-10
Hi Daisy Muli, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Excellent
Exabytes is most compressive web hosting in Malaysia including responsive support service.
Reply from Exabytes Malaysia2020-06-10
Hi wan Amiruddin, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Wind tan assisted me in a great way
Reply from Exabytes Malaysia2020-06-10
Hi Ng Seeloon, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Wind was very helpful and patient and…
Wind was very helpful and patient and knowledgeable on the products and services.
Reply from Exabytes Malaysia2020-06-10
Hi Michael Vun, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Great service
great service, and explain thing very well.
Reply from Exabytes Malaysia2020-06-10
Hi Lim, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
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