Founded in 2001, Exabytes grew to be one of Southeast Asia’s leading AI, Business App, Cloud, Digital and Ecommerce solutions provider today.
Written by the business, not verified by us.Exabytes Malaysia (www.exabytes.my) has a 4.4 out of 5 rating on OK.one, based on 149 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 56% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-25.
lossy service, server keep down. migrate few times problem still can't solve.
Hi Guan, We are apologize that we haven't provide the service that you more satisfied. May we have your case ID/ticket ID for us on further assist you to solve your issue? Look forward for your reply. Best Regards, Exabytes Team.
Easy to use. Good product choice
Hi Johnny Ho, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
a platform claimed provide 24 hour technical support could ignore ur enquiry of refund status after cancel services. if you are paying customer, you r god to them; if you are about to cancel your services, be prepared you be treat like nobody.
Hi Edmund Ng, We are apologize that we haven't provide the service that you more satisfied. May we have your case ID/ticket ID for us on further assist you to solve your issue? Look forward for your reply. Best Regards, Exabytes Team.
Best support ever! Very fast and cool to settle up all my problem! Thank you Aida from technical support call centre! Thanks again Aida!
Hi Azhim Saidi, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
technical support team is excellent, fast response, right solution to your problems
Hi TS Yeo, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Dear Exabytes, Again, you guys are awesome. Had a technical call with Aida today and she A’s it with her top notch knowledge, patience and execution. My gratefulness goes out to you guys and certainly to the staff that handled my call, Aida. My apologies for not being able to complete the survey over the phone as I could not press “1”. Though I tried many times, it kept coming out as “4” 😊. Here’s wishing you guys a pleasant evening and an awesome week ahead. Gordon
Hi Gordon Varuna, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Few weeks ago, my customer's hosting has been hacked and it is not stopping even exabytes has help to increase the filter of the spam emails. It is getting worst last week where customer's emails were used to send spam to their customers. This has cause my customer a great loss in integrity and they are indeed fed up with us. With the help of Miss Ooi and Peter's constant checking and help, we manage to stop the spam in 48 hours (it is like a week to us). Besides Dawn and Randy also there to support to ensure all the right things are been done. Randy even get my permission if he can personally called the customer as the customer having problem is logging in the outlook and solve it yesterday. It has turn the disastrous to happy ending. Thanks again to Miss Ooi, Dawn, Randy and Peter. Continue the great work!
Hi Kris LPK, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Easy to operate A lot of info and analyze for daily biz Simple step Yes i like trustpilot
Hi Emily Tung, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
My website never down. Website access very fast. Company website very professional. Technical support is super. Recommended for business website or big project website. I have recommended to my friend and so far got only complaint by the issue has been resolved very quickly
Thanks! Your trust and support is our greatest motivation. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Proud to have exabytes as a long term partner for over 10 years and I've engaged them in almost all of their services - personally and professionally. Special mention to Peter Lim who has been truly helpful in assisting & resolving my requests over the years.
Hi Aaron Ho, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Thanks you We will keep it up. You give us the motivation to deliver a better job. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Been with exabytes for over 10 years, support is superb and big thanks to Peter Lim (Call Center Manager) which help and get the cases resolved swiftly.
Hi Edison Tan, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
worst support service. worst hosting ever. waiting for technical support. never reply an email or ticket. even live chat.
Hi Varco, Thank you for your feedback. Can you please provide us with your domain/case ID so we can further check and improve it? Best Regards, Exabytes Team.
Excellent services and good customer support.
Hi Jorma Tervo, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Best & Largest Hosting Provider in Malaysia! ;)
Yes 😉 Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Great response and quick assistance from Marcus
Hi BRIGHTSTAR TRAINING ACADEMY, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
I have been using exabytes domain & hosting services for 2 years. I have never experience any downtime since started. Very satisfy with the services provided by Exabytes. =)
Hi Lim, Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments. Best Regards, Exabytes Team.
Been using domain & hosting services for few years. Their services quality is keep improving and it is a great hosting company indeed.
Hi Arcura, Thanks for trusting us and support our services. We will improve our team to serve you even better in future. Appreciate on your compliment and high rating for us. Best Regards, Exabytes Team.
marcus is fast and efficient he follow up my case closely and make sure everything is done in time thank you so much!
Hi Edith Chew, Thanks for trusting us and support our services. We will improve our team to serve you even better in future. Appreciate on your compliment and high rating for us. Best Regards, Exabytes Team.
Great products and friendly staff and support, I'm always support Exabytes
Hi Sit Kar Lok, Thanks for trusting us and support our services. We will improve our team to serve you even better in future. Appreciate on your compliment and high rating for us. Best Regards, Exabytes Team.
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