Exabytes Singapore

Easy

Easy to purchase and there is follow up emails to make the purchase feel fulfilling

Their customer service team is good.

Their customer service team is responsive and helpful. They managed to rectify the issue of double charging my payment and refunded me upon feedback.

Fast and Reliable Service

Exabytes provided my company with good, prompt and reliable service.

Excellent and prompt service

I would like to give a thumb up to Sushmeet Kaur Mankoo for provide prompt and excellent service by recommending me the suitable solution. Looking forward to work with you

Horrible Sales Team

Horrible experience with the sales team. We've made a call appointment with their sales team (Leen T), but no one calls us at the scheduled time, and we received an email from them saying that they tried to call us, but we didn't pick up. The fact is we have been waiting for their call, but they never call us. Then we sent an email to them to ask why never call us and when we will be called, but we received no reply. Then we made another call appointment, but our appointment was deleted without any reason or notification to us. We thought that their email system was down, then we tried to reach them using their Live Chat features. But still the same, no answers. Then we tried to contact them using their WhatsApp channel (+65 6727 2279). Finally, we can connect to someone (Sushmeet from Sales Department), then we asked for why Leen T never call us and said that we didn't pick up? Instead of answering us properly, he keeps asking us about the requirements. He never listens to us and protects his unprofessional colleague. In the end, we didn't receive any call from them, and they (KC Cho) close our case. Is this how you treat your potential customers?

Responsive and responsible…keep it up Exabytes!

I have only the best review for a team that is responsive, responsible and offers the best value for money pricing of their products and services. I will continue to engage them and remain a user of their services!

Special Compliments

My special compliments to tech support personnel, Mr. Sharmindran Raj and Mr. Brett Chua for their exceptional professionalism and prompt assistance to help resolve my web issues. As an existing user of Exabytes, the quality of backend support is of utmost importance and both of them have managed the customer expectations well!

Excellent service so far

By far the most responsive people ever. This is my first time doing a domain and they asked me a lot to guide a beginner.

Great value for money

Great value for money, Best supportive people, prompt help always. Professional and very helpful.

Support Staff do respond well however…

Support Staff do respond well however they seem to be short handed recently. So do expect to give some time before things move along. Overall quite a reliable service provider with good range of products and services.

Terrible experience with Exa

Terrible experience with Exa. No backup, Not responsive support and unstable windows servers,

Very good overall experience

Fast response, easy to use interface, good service staff!

Quick and easy setup

Quick and easy setup. Highly recommended for anyone looking to setup business for the first time.

Just signed up for eCommerce website…

Just signed up for eCommerce website setup. Account manager Ee Lyn is very knowledgeable and helpful plus the whole team in Exabytes. Well Done.

Deenise YangSingapore · 1 review · Posted 2020-06-30

Quick and Professional Service

I just migrated my domain over to Exabytes. Though there are some hiccups as my site has accumulated about over 10 years worth of content, they have been really quick in resolving the issues. I like their Whatsapp 24 hr service where you can quickly message them your issues and have them rectify within an hour or so. Their IT team is also very knowledgeable and are patient enough to respond to my queries about site migration and web hosting.

Professional Reliable Service

Recently had my domain registered with Exabytes. Their service is reasonably responsive but definitely professional. I can see that they are well vested in the local market and always updating their service offerings to remain relevant to their clients. That is encouraging for me to use Exabytes whenever possible for both my personal and business needs. Do have a look to see for yourself.

SERVICES

Sales / Support teams responses was fast and very helpful.

high recommendation.

They are very professional and very…

They are very professional and very responsive when I need additional help!! No regrets moving my hosting to them!

The respond speed of technical support…

The respond speed of technical support is very fast. The price is also reasonable and competitive.