I’ve had them make glasses several…
I’ve had them make glasses several times for me and I’m always thrilled with the results
Scott, We appreciate the continued support. Thank you Customer service
Eyeglassdirect (www.eyeglassdirect.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I’ve had them make glasses several times for me and I’m always thrilled with the results
Scott, We appreciate the continued support. Thank you Customer service
Glasses are of excellent quality and cost me about 50% less than our local value vision store.
Neal, Thank you for the kind words. Customer service
Good product and good service. Turnaround time is slow and there are shipping costs.
Ken, Apologies for slight delay in shipping. We appreciate your input and will pass you concerns to management. Thank you Customer service
I was so pleased to find a company that would insert lenses into my frames. I plan to send more favorite frames, the cost was much lower than buying complete new pairs.
Sarah, Glad we could use your frame. Thank you Customer service
Ordered new lenses for my sunglasses. The first order had a problem. They were kind enough to pay for shipping and replace the lenses with the proper prescription. The owner worked it out for me. 5 stars
RW, Glad we could solve the issue. Enjoy your sunglasses. Randy President
I send frames I own and get all the bells and whistles in my prescription at a fair price that you know upfront. Easy to communicate, great quality work!
Valerie, Glade we were able to accommodate your needs by using your own frame. Thank you Customer service
Really cheap glasses, but they seem well made. I’ve bought about 8 pairs over the past 10 years
David, Thank you for your continued support. Customer service.
Custom eyeglasses just as I order quick and cheap!!!!
Keith, We appreciate the great review. Customer service
Flawless work every single time! I have been doing business with Eyeglass Direct for 5 years now, and they never disappoint. I regularly send my frames to Randy (the ultimate eyeglass guru!), and what I receive back are absolutely beautiful glasses. I wear difficult drill-mount progressives, which require serious precision and expertise to get right. Every single pair has come back to me absolutely flawless. If you want high-quality craftsmanship and excellent service, look no further!
Robert, We appreciate the continued support. Customer service.
Good service, communication and price.
Jay, Thank you for the for great review. Customer service.
As soon a I opened the glasses, screw holding the frame together fell out and lens fell out of frame
MK Please call customer service at your earliest convivence. 866 536 7790 Thank you Customer service
Christine, Thank you for the great review. Customer service
High quality, fast service, reasonably priced. Will definitely order again.
Kevin, We appreciate the kind words. Customer service.
Always getting the job done right, as requested and on time with any questions or adjustments made, if needed.
Marlan, Than k you for the kind words. Customer service.
Great customer service. Glasses were exactly as portrayed on website. Great fit and accurate prescription.
Alice, Glad we could be of service. Thank you Customer service
This is the best eyeglass shop in the world. Having lived in various countries and traveled frequently, I can confidently say it stands out in product quality, pricing, and customer service. Eyeglasses have never let me down. It is highly recommended.
Hi, We really appreciate the great review. Customer service
Sriram, Thank you for the great review. Customer service
One of the lenses wasn't ground to fit the frame snugly so the screw kept popping out; I put in a longer screw to keep the lens in place but the end of the screw sticks out now a bit. Good value for the service, though.
Hi, Please contact customer service to rectify the situation. 866 536 7790 [email protected] Thank you Customer service
The speed at which they worked is pretty impressive and despite the wait due to shipping lead times, I got high quality lenses at a really low price. Would I use them again? Yes! Thanks!
Phillip, Glad we meet your expectations. Customer service
I have been utilizing the services of Eyeglassdirect for a number of years now to replace my lenses using my own frames. The service has been consistently excellent and every interaction with customer service has been prompt and has completely resolved my questions. I also find that the lenses are of a great quality and now I prefer to use Eyeglassdirect whenever possible for both prescription eyeglasses and prescription sunglasses. The price is excellent for progressive lens replacement and i really can’t recommend their services enough.
Susan, We appreciate your continued support. Customer service.
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