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Health & Medical

Eyeglassdirect

62 reviews

4.762 reviews
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About Eyeglassdirect

Data updated
Website
www.eyeglassdirect.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
100% (3/3)
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Is Eyeglassdirect legit?

Eyeglassdirect (www.eyeglassdirect.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

G
George Greer · 1 review · Verified · Experienced 2026-07-02 ·

Quality is very reliable.

M
Mary w · 4 reviews · Experienced 2026-07-22 ·

Fast service and great attention to…

Fast service and great attention to detail. My glasses always come back in better shape than what I sent in.

A
Alisa Ammerman · 4 reviews · Verified · Experienced 2026-06-26 ·

Great price and service.

When I spoke with Randy(the owner), he was very professional and helpful. I received my order as expected. The cost was much more reasonable than going to the nearest optical store. Thank you. R. Cox

Reply from Eyeglassdirect2026-07-28

Hello, We appreciate your business and great review. Customer service

F
Funmi Tofowomo · 3 reviews · Verified · Experienced 2026-06-26 ·

Thank you

Thank you! I’ve been a customer for over two decades.

Reply from Eyeglassdirect2026-07-28

Fummi, Thank you as always. Customer service.

n
norm king · 5 reviews · Verified · Experienced 2026-06-27 ·

Good prices

Good prices, good quality, personal service.

Reply from Eyeglassdirect2026-07-28

Norm, Thank you for the kind words. Customer service

D
David Smalley · 2 reviews · Verified · Experienced 2026-06-26 ·

Long-term Customer; Excellent Customer Service

I've been ordering from Eyeglassdirect for 15 years and it has always been prompt, easy, and (per my optometrist) accurate. I ordered two pairs this June and/but the package was completely mangled when I received the USPS delivery. I called Eyeglassdirect and customer service ("Randy") was great - readily promised to make me whole with two new pair within 15 - 20 days; I received my new glasses in 10 days. Very impressed with the customer service.

Reply from Eyeglassdirect2026-07-28

David, We always here to help. Customer service.

L
Linda Rubin · 3 reviews · Verified · Experienced 2026-06-27 ·

Excellent and accurate

Details explained, fast and accurate service. This is my second pair and will continue to use your company. Very happy customer!

Reply from Eyeglassdirect2026-07-28

Linda, We appreciate the continued support. Customer service.

M
Michael · 1 review · Verified · Experienced 2026-06-22 ·

Great compy

Reply from Eyeglassdirect2026-07-28

Michael, We appreciate the great review. Customer service.

B
Blake Fraser · 1 review · Verified · Experienced 2026-06-19 ·

I dont know…

The associate who answered the phone was extremely knowledgeable, helpful and professional. I was concerned about purchasing the correct size glasses for my son. He made a recommendation and assured me that the glasses would fit correctly. And I'm pleased to say that he was 100% correct. Thank you for having an amazing staff.

Reply from Eyeglassdirect2026-07-21

Blake, Thank you for the kind words. Customer service

D
DG · 3 reviews · Verified · Experienced 2026-06-18 ·

The best

Over 15 years, great service and excellent glasses.

Reply from Eyeglassdirect2026-07-21

David, We appreciate the continued support. Customer service

W
Wolfgang Goy MD · 1 review · Verified · Experienced 2026-06-18 ·

precision workmanship

precision workmanship, excellent service

Reply from Eyeglassdirect2026-07-21

We appreciate the great review. Customer service

T
Thomas · 2 reviews · Verified · Experienced 2026-06-18 ·

My experiences with "Eyeglassdirect"...

My experiences with "Eyeglassdirect" goes back over ten years(at least). I've been purchasing their titanium frames in the "Progressive no- line Transitions" as well as a few polarized sunglasses. I've never been disappointed. The titanium frames are weightless and the lenses have held up extremely well. Their service is fast and the lens prescriptions accurate. The price is very good as far as I'm concerned. I typically get new glasses every two years, but when I needed my glasses repaired, they were quick to respond. The one issue I had in that time period was dealt with courteously and professionally. I don't have any reservations in recommending there services,

Reply from Eyeglassdirect2026-07-21

Thomas, We appreciate the great review sand continued support. Customer service

J
Joan Corliss · 1 review · Verified · Experienced 2026-06-19 ·

Ordering was fairly easy

Ordering was fairly easy, order processed on time, and quality lenses delivered. Very happy with new lenses

Reply from Eyeglassdirect2026-07-21

Joan, Thank your for your order and great review. Customer service.

S
Scott deJong · 1 review · Verified · Experienced 2026-06-18 ·

Best place for glasses I have found

These people always take really good care of me. Recently I made an order and they noticed that something was potentially wrong. So they gave me a phone call and we talked about it. I don't think that happens much with other labs.

Reply from Eyeglassdirect2026-07-21

Scott, Glad we could be of service. Customer service

G
Gregory Farley · 2 reviews · Verified · Experienced 2026-06-18 ·

Great Glasses

Communication was the key for me, second actually a high quality product the best vision I have had in years of paying higher prices, again thank you for service and keep the good work.

Reply from Eyeglassdirect2026-07-21

Gregory, Thank you for the great review and kind words. Customer service

B
Bill Munich · 2 reviews · Verified · Experienced 2026-06-12 ·

Enjoy personal attention from Randy.

Reply from Eyeglassdirect2026-07-15

Bill, Thank for the great review. Customer support.

B
Bob Burandt · 1 review · Verified · Experienced 2026-06-12 ·

Why to use Eyeglassdirect for your eyeglasses

First, the service is excellent. Second, Eyeglassdirect does very good work. Third, they are prompt. Finally, the price is fair. I am a repeat customer over the years, I know.

Reply from Eyeglassdirect2026-07-15

Bob, We appreciate the continued support. Customer service

B
Buck Owens Productions · 4 reviews · Verified · Experienced 2026-05-12 ·

Great!

Great, quick service... nice quality at a low price.

Reply from Eyeglassdirect2026-07-10

Buck, We appreciate the great review. Thank you Customer service.

C
Carol Anne M. · 2 reviews · Verified · Experienced 2026-06-09 ·

Randy was very ez to work with .

Randy was very ez to work with .. . He answered my questions with courtesy & professionalism .. . Appreciate the follow up along the way for my glasses & lenses to be completed.. thank you. Carol Malinoski

Reply from Eyeglassdirect2026-07-09

Carol, We appreciate you support and great review. Thank you Customer service

T
Thomas Fistler · 2 reviews · Verified · Experienced 2026-06-07 ·

The choice of frames are a bit limited…

The choice of frames are a bit limited for me, but I found what I needed. The Quality and service is great.

Reply from Eyeglassdirect2026-07-09

Thomas, Thank you for the input. We appreciate the great review. Customer Service