F1 Experiences is the Official Experience, Hospitality & Travel Programme of Formula 1.
F1 Experiences (www.f1experiences.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 86% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 33% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and exceptional, personalized support provided by the team throughout the entire booking process and during the race weekend. Many people note that the overall event organization is truly top-notch, ensuring smooth transport, incredible hospitality, and memorable behind-the-scenes access to the track. However, some people mentioned experiencing frustrating difficulties with event logistics, such as long exhausting walks, crowded pedestrian areas, or inconvenient shuttle and transport timings. A few consumers also pointed out communication delays, unhelpful interactions, or occasional issues with customer service responses when trying to finalize arrangements.
Auto-generated from all reviews of this business. For reference only.Have used F1 Experiences and Kai as our main contact for three years now and wouldn't use anyone else. Super responsive and always really helpful before and after the event. At the events themselves the staff again are all bright, bubbly and helpful. Great locations, great food, great extras.
Fantastic experience at the Dutch F1. I had a group of 9 visiting and the Champions Club was a great facility and our seats were simply first class. Tickets arrived in good time and comms from Kai at F1 Experiences was top notch.
Good communication from booking the event to the day. Lots of information sent this was our first time attending a race event and throughly enjoyed every moment. F1 experience walking the pits seeing the cars, truck trip around the track was amazing and photo with the trophy. Made some fab memories and will defiantly be booking another one next year.
The name F1 Experiences says it all. Our experience at Spa 2026 was superb at every stage: advice of options; booking and payment process; and prompt response to questions and concerns. And the Legend Package and F1 Experiences support at Spa was equally great.
We were very satisfied with our F1 Hungarian GP experience with F1 Experiences. Firstly, communication after purchasing the Paddock Club package was direct and clear. Whenever questions arose prior to the event, I received quick answers (special thanks to Kai Murray). The event itself was well-guided via email communication, supported by the Paddock Club app (which I highly recommend using during the event). The service in the F1 Experiences Lounge was very good, and the menu was interesting and genuinely delicious. The Paddock Club package includes pit lane access (when open to visitors), a guided paddock tour, and the opportunity to join a track tour. The highlight of our experience was definitely the paddock tour. Watching the races was possible from the grandstand as well as from the lounge—the AMEX lounge was also available, so we could try different viewpoints. Overall, I was extremely satisfied with our GP weekend.
It was a great experience right from the beginning, when we performed the booking. Very fast and helpful responses from the client managers, exactly the right amount of information. Our first race that we had originally opted for was removed from the calendar because of the war in the Middle East and the F1 Experiences staff was super helpful in reallocating us and our tickets to another race. The venue and track-side experience was fantastic and exceeding our expectations! Super courteous and friendly staff, perfect organization, excellent food choices, great race viewing, got as close to the drivers and teams as possible…… Overall a great weekend! Thank you to the entire F1 Experiences Team!
We had a great weekend at the Hungarian Grand Prix. Hospitality location and service was just fantastic. All the F1 experiences staff was extremly friendly and professional. Excellent program, well balanced and perfectly organized. We will certainly book our next arrangement with the F1 experiences team.
fantastic experience. Very well arranged. Very service-minded staff, great quality of food and drinks. Great location in turn 2, interesting apparences of F1 profiles. Paddock walk was really cool with a great guide.
Used F1 Experiences a number of times and have found over the years the service they provide has got better and better.
This was my first grand prix in person and it surpassed my expectations ! Thursday we had our F1 Experience and it was incredible ! We were able to walk down the pit lane and see the garages and even ask some team workers questions ! We then got pictures with the trophies, which were uploaded only 2 days after, and a track tour. We had talked to some of the employees and they were so lovely and kind and truly just wanted us to enjoy the time we had there ! Shout out to Phoebe, Maddy and Mark at the 2026 Hungarian Grand Prix ! Also booking was very easy and I was debating between a couple of races and my event sales specialist, Lauren, really walked me through all my options !
Booked the Starter package for the 2026 Hungarian Grand Prix and it was a brilliant experience. The Turn 1 grandstand gave a great view straight into the first corner, and the whole weekend ran smoothly from check-in onwards. Easy, well organised and great value for a first F1 Experiences trip — would definitely book again
The support and communication from the first contact, to purchase and care until the event was amazing. Fast replies and great solutions for unusual problems.
One of my greatest experiences ever! Amazing hospitality. Nice people! The best thing you can make as big formula 1 fan! I can highly recommend it to everyone!! That's the closest you can get to the formula 1!
I want to express my absolute satisfaction with the service provided by F1 Experiences, and most notably by Kay Murray. I have just returned from an incredible weekend at the Spa-Francorchamps circuit, and I know for a fact that this experience would not have been the same without her.Managing a full package for a Formula 1 Grand Prix can feel overwhelming, but Kay made everything incredibly seamless. Her exceptional work started months before the race. Throughout that entire time, her attention to detail, her patience in answering every single question, and her constant availability were flawless. No matter when or what the inquiry was, she was always there, anticipating every need and ensuring that all the logistics of my package were perfectly coordinated. Thanks to her daily dedication during those months leading up to the event, I traveled to the circuit with total peace of mind, knowing everything was taken care of.The result was an unforgettable weekend at one of the most legendary tracks in the world. The organization was top-notch and truly exceeded all expectations.Without a shadow of a doubt, I will absolutely be booking with them again. I highly recommend F1 Experiences, and if you are lucky enough to have Kay Murray managing your package, you can rest assured that you are in the best possible hands. Thank you so much for making this dream weekend a reality!
the team at F1 experiences provided support from the point of placing the order, through the entire period leading up to the event. The event itself was very well organised.
Kai provided excellent customer service, even before we bought tickets. She responded within a day with several questions I had. My two sons, 18 & 21, had the best time at the experience. They loved the tour and being able to get near the cars.
The F1 Experiences team looked after my wife after she had a nasty accident at the Belgian GP. Cameron and his colleagues turned a nightmare into a very special experience. We will be forever grateful and will always remember the incredible efforts they made to ensure we had the best time possible.
We had the most incredible weekend, and I can't thank the team enough—especially Kalah and Cam—for going above and beyond to make our experience so special. My partner is an amputee, and getting around the circuit's steep hills would have been extremely difficult. Kalah and Cam were so kind and accommodating, arranging transport for us throughout the weekend so we didn't have to tackle the hills. This made such a huge difference and allowed us to enjoy the event without worrying about the pain and exhaustion that all the walking would have caused. Our Eurotunnel crossing was delayed by five hours, which meant we missed our scheduled track tour and trophy photo on Thursday. The team went out of their way to rearrange everything for Saturday, ensuring we didn't miss out on these amazing experiences. We were so grateful for their flexibility and willingness to help. Cam even made sure we got all the way back to the gate after our experience on Saturday, and Kalah continued to pick us up on the remaining days, making the whole weekend so much easier for us. The hospitality itself was outstanding. Everyone was so welcoming and friendly, the food was exceptional, and the view of the track was absolutely unreal. Everything exceeded our expectations. Thank you again to Kalah, Cam, and the entire team for making what could have been a challenging weekend into such an unforgettable experience. We truly couldn't have asked for a better weekend and can't wait to come back!
The staff was extremely accommodating we had someone who struggled to walk long distances and the staff had someone pick us up and drop us to the grand stands. They were so organised, lovely and friendly could not recommend F1 experiences more. A big thank you to Cam and Kalah for everything!
Recently attended the 2026 Barcelona F1 weekend. Our group had a wonderful experience the entire 4 days. We will definitely look to F1 Experiences for our next F1 adventure. Many thanks to Kai Murray at F1 Experiences for all of his assistance.
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