Factory Authorized Outlet (www.factoryauthorizedoutlet.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 18% of negative reviews. Last updated 2026-08-10.
No hassle on having a return sent and replaced...
Hi Manuel, Thank you for the feedback! We do our best to keep customer satisfaction our top priority, and I am glad to hear our team was able to assist you.
Thank you, Manuel!
IN STOCK FAST SHIPPING TRACKING NUMBERS SO I COULD FOLLOW MY SHIPMENT. MY ORDER WAS SPLIT GOT A CALL TO TELL ME THAT SOME ITEMS WOULD ARRIVE A COUPLE DAYS LATER THAN FIRST PART. THANKS 5 STARS BECAUSE THEY DO NOT OFFER 6.
Hello Ronald, Thank you for the amazing feedback! We are glad to hear that you enjoyed your buying experience, and we hope that you will keep us in mind for all of your power tool and accessory needs.
Thank you. David! We pride ourselves on the making the buying experience as convenient as possible, and we are glad to hear you enjoyed it.
Fast service, product was exactly what their page described
Thank you, Jim! Please enjoy your miter crown stop, and we hope you will keep us in mind for all of your power tool and accessory needs.
haven't received my order - Fedex hasn't delivered it after telling me it was out for delivery two days in a row - now they say they can't confirm a delivery date - they are short staffed but they hope it will be this week - Maybe you should switch to USPS or UPS - because the people you hire to deliver your products reflects on you -
Hello Michael, Thank you for the feedback. I am showing the current ETA on this order as 3/25, which would be tomorrow. We would ask that you keep in mind that all shipping companies are under a lot of strain with the current situation, so we all appreciate your understanding in these trying times. Once you receive your order, we hope that you get the most out of your Milwaukee products and let us know how you enjoy them.
Great selection comparable prices and fast shipping.
Thank you, Daniel! We are glad to hear that you enjoyed your buying experience.
Thank you, Corey! We greatly appreciate the kind words.
The kit arrived with heavy box damage. The tool bag had holes in it and auxiliary handle on the circular saw was broken.
Hello Jonathan, Thank you for reaching out. We apologize for the inconveniences you have experienced. A member of our customer support team will be reaching out to you regarding to better assist you.
Excellent great outstanding perfict awesome versatile easy compact torque handy
Hello Joseph, Thank you for reaching out. We appreciate the kind words and hope you enjoy your Makita tool. Please keep us in mind for all of your power tool and accessory needs!
I haven't used the dewalt weed trimmer outside yet, but it is well built and works as described. Part 2 we used the trimmer today 3/25/2020 its unbelievable cuts great puts all the trimmers I have used to shame
Hello Mark, Thank you for the feedback! We hope you get the most of our your trimmer, and please keep us in mind for all of your power tool an accessory needs.
Excellent excellent
Thank you, Eric! I don't think we can do better than Excellent, but we will try. Come back soon.
Thank you, Thomas!
they are a great place to find replacement parts
Thank you, James!
Thank you, Andrew! We are glad to hear that we met your expectations. Please keep us in mind for all of your all of your tool and accessory needs.
Outstanding service. Prompt delivery. Great product. Extremely satisfied with the entire process.
Thank you, Harvey! We appreciate the kind words and hope you will keep us in mind for all of your tool and accessory needs.
Great product !!! A+++
Thank you Brian!
Order was right & so was the price & shipping was fast Very Good"
Thank you, Wayne! We hope you enjoy your DeWALT kit, and please keep us in mind for future orders.
Thank you, Ed! Glad to hear we were able to meet your expectations.
Thank you, Saemonz! We hope you get the most out of your purchase.
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