Factory Authorized Outlet (www.factoryauthorizedoutlet.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 18% of negative reviews. Last updated 2026-08-10.
Got just what I ordered and in excellent condition. Definitely recommend as the service and promptness of my order was great.
Thank you, Enrique! Excellent...great...praise indeed. We look forward to hearing from you in the future.
Always a great product and faster than usual. Great place to order our hotel lobby popcorn from!
Thank you, Jane! Your kind words are very much appreciated.
Hello Nick, Our team appreciates the recognition. Please come back soon we are always adding new items.
You ID10Ts keep sending emails to me. Yet I never bought a damn thing from you. I wouldn't buy your overpriced crap if you paid me.
Hello Daniel, Thank you for the feedback. Please note that we show an order for several Milwaukee PACKOUT items and a couple DeWALT products as well that were recently delivered to the Lake Tahoe area. If this was not you, then we apologize for the inconvenience.
Fasr shipment. Works good. Tape didn't hold to good on box was ready to fall out.
Hello Ranch, Thank you for your valuable feed back. Let us know how the blower continues to perform.
Great doing business with them. Super fast shipping on item product exactly as stated.
Hello Peter, We are in business because of great customers like you! Thank you for sharing your experience, and we look forward to seeing you again.
Excellent service year again. Quality products and great prices. Win win
Thank you, William! We love that word Excellent. With customers like you it's always a win win for us!
This company provides quality tools & batteries. And they back up what they sell. Try them, I did & was pleasantly surprised. You can't go wrong. Arthur
Thank you, Arthur! There are good reviews ....then there is praise! We appreciate you taking the time to share your experience. Come back soon we are always updating our selections.
Arrived on time. all good.
Hello Arthur, We are happy you received what you needed. Thank you for choosing FAO for your tool needs.
Great Customers! Thank you, Charlie.
Purchased the XP2200EH generator. It started up and ran fine. This is my second generator I have purchased and even though it's made in China they have performed better than expected.
Hello Allen, Thank you for the update! We are glad to hear that you are enjoying your generator, and we hope you will keep us in mind for future orders.
Awesome place. Got a great deal on Dewalt tools. Look em up! Cant go wrong. Thank you for your fast and efficient service during this time. Now I can finish the race car!
Thank you, Tim! We think your awesome, and that is one incredible endorsement. Good luck with the race car.
This is the second time that I’ve ordered from this company I like him I like the prices they are highly recommended and the service is great and on time deliveries.
Hi Shannon, Thank you for your continued patronage! Please let us know how we can assist you with your future needs.
DeWalt Crown Stop - DW7084 - was priced reasonably and delivered when promised.
Hi Norman, Thank you for the feedback. We are glad to hear that we were able to meet your expectations and deliver a quality product to you in a timely manner. Please keep us in mind for all of your power tool and accessory needs!
exactly as described and very prompt shipping easy to order on website
Thank you, Jeffrey! Our team wants your shopping experience to be as efficient, and effortless as possible. Come back soon.
Thank you, Sebastian!
Thank you, Woody! Our teams works hard to make your ordering experience the best it can be. Come back soon.
The cost for this drill was consistent with other suppliers. And the delivery time was very good. Thank you.
Hi Daniel, Thank you for the reply! We work to keep our prices as competitive as possible, and we are glad that you chose us. Please keep us in mind for all of your power tool and accessory needs.
The DeWalt trimmer i ordered seems to be working great. The shipping was fast, but the box was opened when it was delivered.
Hello Jason, Thank you for the reply! Should you ever receive a package that was opened upon delivery, please report it immediately in case additional actions needs to be taken. We do apologize for the inconvenience you experienced, however we are glad to hear the tool is in working order. Please keep us in mind for all of your power tool and accessory needs, and let us know if you ever need assistance with your orders.
Fast shipping, good prices & no issues.
Thank you, Sean! You just described three of our main goals. Come back soon we are always adding new items.
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