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Shopping & Fashion

Fashion Chingu

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533 reviews

3.6533 reviews
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About Fashion Chingu

Data updated
Website
www.fashionchingu.com
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
127 reviews
Replies to negative
95% (127/134)
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About this business

We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in!Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion.Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.

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Is Fashion Chingu legit?

Fashion Chingu (www.fashionchingu.com) has a 3.6 out of 5 rating on OK.one, based on 533 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 68% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers truly love the unique selection of apparel and products, frequently noting that items match the advertised photos and deliver surprisingly good quality. Consumers also appreciate the helpful customer service, which consistently responds quickly and provides friendly communication to completely resolve any concerns. However, some reviewers were not happy with delivery delays, mentioning that shipping took longer than expected or tracking was chaotic. A few other people also felt that sizing can be somewhat tricky to figure out or that shipping boxes sometimes arrived with noticeable dents.

Auto-generated from all reviews of this business. For reference only.

What people say

I received my product

I received my product, although the material seems pretty good, unfortunately it was sewn backwards. The print is upsidedown. I didn't bother to return it/exchange it because it will be such a painful process since it came all the way from China

Reply from Fashion Chingu2021-12-14

Hey Audrey, Thank you for the feedback. We are sorry that you received the item in this condition. Our team recently found out about the upside-down print concern of this shirt with the previous batch that our supplier produced. We are working on the re-shipment of the correct shirt once the production of the new stock of the shirt is done. Our customer support has reached out to you regarding the concern and will assist you further with the re-shipment. Again, sorry for the inconvenience. Looking forward to cooperation and all the best. Your Fashion Chingu Team

Too expensive according to the qualitysxpenaive

Too expensive according to the quality

Reply from Fashion Chingu2021-11-22

Hi Nangsel, Thank you for your feedback on the quality of our product. We take this very seriously and try to optimize our product listing accordingly. Please consider that only a really small amount of pieces are getting produced and therefore we can not compete with prices from other huge brands. Though, we're still very versed on good quality, so thanks again for the feedback. Best regards, Your Fashion Chingu Team

Order Received

When I received my items, I was so happy it came! And everything that I ordered was there and it fit me perfectly (except for the white pleated skirt that was a little bit too big 😭). I would give this 5 stars, but I found like fluffy little cloth that came with one of the cardigans I ordered and I was kind of confused if it was supposed to come with the cardigan or not. Otherwise, 10/10 would def order from here again!

The delivery system is a mess.

The delivery system is a mess. It was delivered a month after the purchase. I won't buy it again.

Reply from Fashion Chingu2021-11-18

Hi Won, Thank you for your feedback & sharing your concern. We try to be transparent with our shipping time by including the shipping time on every product page and on our faq page. We are shipping from a warehouse in China and considering our processing time of 3-7 business days in addition to the shipping time to South Korea, delivery might take a bit. Though, our normal shipping time shouldn't be one month to South Korea, therefore we're sorry for the delay. Best regards, Your Fashion Chingu Team

I still haven't received my package or…

I still haven't received my package or my money. Now I'm being told that I mayhave to wait 6 months for a replacement 😔 SMDH!!!!

Reply from Fashion Chingu2021-11-07

Hi Anthony, Your package got marked as delivered, therefore we were investigating the issue and tried to gather some more information from our logistics as well as from you. We said that we might wait a bit of time, but never said to wait half a year… Of course, you will either receive your item or get your money back. Please don't worry about that. Our customer service will reach out to you shortly one more time, to find the actual cause of the failed delivery. We are pretty sure that we will find a solution for you. Best regards, Your Fashion Chingu Team

Bad quality and too much time to…

Bad quality and too much time to receive the product

Reply from Fashion Chingu2021-11-07

Hey Héctor, Thank you for the review and the feedback on the item you got. Your order was processed within our 3-7 business days processing time and was delivered within the estimated time frame from our warehouse in China to Mexico. We try to be transparent with our shipping time and to update you regularly about each step of your current order. Nonetheless, as for the quality concern, our customer support team has reached out to you for more information about your concern. We take this very seriously and use this to improve our store and the items we offer. Really sorry for the bad experience that this caused you. Best regards, Your Fashion Chingu Team

I didn't receive my order and it's been…

I didn't receive my order and it's been a month. But that's not anybody's fault because the package simply got stuck in the customs. The package tracker was really helpful in this case because without it, I wouldn't knew that my package was in the customs and would wonder why it didn't arrive.

Waste of good money

It took about three weeks for my clothes to come in. With all the emails I was getting saying they were making sure my clothes were in perfect condition, I expected they would be. I opened the box and I’ve got two shirts with threads coming out all over it. Also, the quality of the clothes were very cheap for the price I had to pay. One pair of pants broke the second time I tried wearing them. Not shopping here again.

Reply from Fashion Chingu2021-10-24

Hey Haley, Thank you for your feedback. Apologies for disappointing your expectations. Our customer support team has reached out to you regarding your concern. We would like to assist you further and help you solve the issues you have with the items you received. Also, we have forwarded this feedback to our warehouse staff, to ensure that this will not happen again. Again, sorry for the inconvenience the items has caused. We are much versed that our customer receiving the products in great condition. Looking forward to your cooperation and all the best. Your Fashion Chingu Team

Very good :)

The quality of the coat is very good, it’s warm and cozy and most of all, it resembles the pictures almost to perfection, unlike other websites that use the same pictures but the product is completely different. The only flaw I find is that the puffy fabric leaves little fuzzies everywhere from time to time and it smells so much like plastic when you take it out of the bag. Other than that, the shipping took a surprisingly short time from China to Spain, and came well packaged.

Not good.

Not good. The clothes were damaged.

Reply from Fashion Chingu2021-10-15

Hello Fatma, Thank you for sharing your concerns. As you have texted our support, you just asked for return details and didn't mention any defect in the first place. Therefore, we have proceed accordingly and just send you the return details. If the products arrived with a defect, please give our customer support another message where the defect is explained. To prevent defects in the first place we're actually doing a quality inspection of each item right before it gets shipped. Anyways, we are sure we will find a solution. Best regards, Your Fashion Chingu Team

Warm and comfy

I got Lisa's red cardigan and retro style orange sweater, they are both of good quality. I'm very happy with the red cardigan it's such a lovely shade of red. I also bought Blue And Red Striped Creamy White Loose Jacket, however there's a small hole on top of one of the pockets but not too noticeable I wouldn't bother too much.

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