Good
I had a good experience with the ease of being able to order items and the delivery was on time. It didn’t take too long for the items to be delivered
About Fashion Chingu
Data updated- Website
- www.fashionchingu.com
- Category
- Shopping & Fashion
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 127 reviews
- Replies to negative
- 95% (127/134)
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About this business
We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in!Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion.Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.
Written by the business, not verified by us.Is Fashion Chingu legit?
Fashion Chingu (www.fashionchingu.com) has a 3.6 out of 5 rating on OK.one, based on 533 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 68% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers truly love the unique selection of apparel and products, frequently noting that items match the advertised photos and deliver surprisingly good quality. Consumers also appreciate the helpful customer service, which consistently responds quickly and provides friendly communication to completely resolve any concerns. However, some reviewers were not happy with delivery delays, mentioning that shipping took longer than expected or tracking was chaotic. A few other people also felt that sizing can be somewhat tricky to figure out or that shipping boxes sometimes arrived with noticeable dents.
Auto-generated from all reviews of this business. For reference only.What people say
Customer service
The item I received is in good quality
The item I received is in good quality. The contact with the seller is useful and accurate. The order tracking and delivery was great. Thank you Fashion Chingu.
Quality top
I love the quality super top and shipping so fast
Everything arrived properly
Everything arrived properly, just a bit late, but that's okay. I also think it's good that you always see where your order is. The only flaw was, that 2 out of 3 pieces didnt quite fit. But I think I just chose the wrong size. Overall i'm happy with my order:)
they keep the site legit entertaining and the clothing is good quality
the employees and fashion chingu were AMAZING they care about the inclusiveness of the clothes and everyone's size. the customer support is INSANE so perfect they have replies coming in a matter of a few hours. they check up on u send newsletters about the recent drama and nothing feels like its ai. If in person shopping was as great as fashion chingu is it would be paradise.
Fashion Chingu For The Win!
The purchase was easily made and I was kept up to date on its location. The picture shown was accurate and I'm very satisfied with my product. I will be purchasing from here again without a doubt!
Great service
Good quality, delivered safe and in timely manner
good
arrived quickly good quality fabric
i feel like kpop/kdrama vixen
i feel like kpop/kdrama vixen. good quality and nice clothes. nice fit. looks like the photos
Great customer service
I placed an order a few weeks ago and everything was packed really nicely. However, there were two items I wanted to return, because they unfortunately did not fit. I reached out the customer service and they replied in less than a day and even on a Saturday, which is rare for customer services. They kindly told me, I could not return one of the items and even send me a link with information to proof that. For the other item, they recommended meto keep it, because the return fee can be really high from the Netherlands to China, where their warehouse is based. They did give me the option to receive a 20% refund or a 50% store credit refund. I chose for the store credit refund, because I needed a size bigger for one product I ordered and Fashion Chingu sent me a link how to use it, including both steps and a video tutorial, which worked perfectly. The only reason I cannot give it 5 stars, is the fact that for certain items it is hard to tell the size of the product. Especially for jewellery, belts and shoes. The "Find out now" link does not work. Also, for shoes it does not specify if the measurements per size are based on your feet length, the length of the inside of the shoes or the outside of the shoes. I think that information can be quite helpful!
I've been in love with idol fashion for…
I've been in love with idol fashion for so long and was actively looking for ways to recreate their outfits but everything I searched for was so expensive and out of my budget so I was very pleased to come across fashion chingu, and I'm honestly very satisfied with their costumer service and have plans to shop here again <3
Great service
I was rather nervous about buying items…
I was rather nervous about buying items from the other side of the world 😉 buy i absolutte LOVE my pants. Good quality, perfect fitt. And fast delivery from asia to Denmark. Thanks
Great Customer Service
I love this store! I ordered the wrong size and I realized something wouldn't fit me and they gave me the money back within one business day. I'm blown away with how good the customer service is and now I can dress just like BabyMonster♡ Thank you Sister!
One of the best customer services I've ever encountered
They have a big variety of clothes, perfekt for kpop fans who want to recreate outfits of their favorite artists! The customer service ist incredible... I had problems with my bank during the Easter Sale and I reached out to them because I didn't know if I'll be able to purchase my item during the sale. They were super friendly and understanding with my situation and offered me a little discount if the problems with my bank were still there at the end of the sale. I would totally order there again
Outstanding customer service, good quality clothing and reasonable prices
This company was a great find. Although initially sceptical when first ordering, I was very pleasantly surprised with the quality of the clothing (and some very unique pieces). Reasonable prices and regular promotions means your money goes a little bit further! Delivery is relatively quick (and free shipping) and there are regular real-time updates on the progress of your order. However, for me, the strongest positive is Fashion Chingu's customer service. Responses are speedy and feel personalised (rather than standard automated replies). The staff are very helpful and any queries are answered quickly and satisfactorily. Strongly recommend Fashion Chingu.
Reply from Fashion Chingu2025-04-18
Hey Sarai, Thank you so much for the kind words. Always a blessing to read an experience like that and we are super grateful for this. Also, thank you for pointing out our customer service efforts - we're putting high value into it 🥰 We are happy to welcome you once more, Your Fashion Chingu Team
The quality is good and price is fair
The quality of the clothes are good and the prices are fair but the major downside is that if you need to return an item or exchange, you would have to pay the shipping fee. They ship from overseas so the shipping fee is high. So an alternative would be they offer you store credits and you keep the item.
I have now ordered from Chingu 4 times…
I have now ordered from Chingu 4 times and I’m a true fan! The clothes are well made with quality materials. I love finding unique pieces that no one else has…and I always get compliments!
Good quality !ove it
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