About Fashion Nova
Data updated- Website
- www.fashionnova.com
- Category
- Beauty & Well-being
- Location
- United States · Vernon
- Status
- Unclaimed
- Last 12 months
- 264 reviews
- Replies to negative
- 0% (0/30)
Is Fashion Nova legit?
Fashion Nova (www.fashionnova.com) has a 4.4 out of 5 rating on OK.one, based on 264 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Never received my package
I’ve been waiting on my order for almost 3 weeks, It was saying it had got shipped for two weeks then today they finally sent me a email saying they had to refund me my order through a Fashion Nova Giftcard, not telling me why it got cancelled or anything which is unfortunate because the items that i had in that order are now SOLD OUT
I love fashion Nova
I love fashion Nova. They always come through for me.
Fashion Nova is the best a life saver…
Fashion Nova is the best a life saver always on point!
Great quality for the price
I love the use of real models and not AI. It gives one a great sense of what to expect. The quality of the clothing is great for the price point!
Wonderful!
Easy to shop
Fashion Nova is the bomb.com
Fashion Nova is the bomb.com ! It’s very affordable and easy to use. It has all sizes and fit perfectly. Most definitely tall girl friendly
Steer clear of this company
Steer clear of this company! Quality is bad. I sent in photos to return a pair of cargo pants for poor stitches Quality and they didn't help to do a simple exchange! Tacky!!
Love Fashion Nova
Love Fashion Nova! You can order on a Tuesday and have your outfit for the weekend.
It’s ok
It’s okay. Can be navigated easily.
Loving it
Loving it, I’m a fashion nova girlie
Good
Prices could have been lower but it’s ok
EASY!
Everything is always easy ordering from fashion nova
They always have a great selection of…
They always have a great selection of plus size clothes
Way to expensive for the quality
Fashion Nova is the Bomb!!
Fashion Nova is the Bomb!!! I received notification of back in stock item instantly and was able to make my purchase.
Quick an easy
Gift Card Disappeared During Payment
I've shopped with Fashion Nova many times and have usually been happy with the service and my orders, until this experience. I placed an order on Fashion Nova's website and applied my gift card balance of $81.59 before checkout. However, when I was redirected to Klarna to complete payment, the gift card was removed from my order. The payment was processed before I had an opportunity to make any changes. When I was redirected back to the Fashion Nova website, the gift card was no longer applied. I immediately attempted to cancel the order through Fashion Nova's Help Center, but was unsuccessful. Although there is a "Cancel Order" button, clicking it only produces a message stating, "We are already processing your order." It's hard to understand how an order can be processed so quickly that a customer cannot cancel it within minutes of placing it. Additionally, I have been unable to reach a live representative or find an effective way to contact customer support. The "Contact Us" link simply redirects customers back to the same FAQs and Help Center pages, with no option to speak with someone directly. I am requesting that Fashion Nova either apply my $81.59 gift card balance to my order or cancel the order and issue a full refund. This issue was caused by a problem during the checkout process, not by any action on my part. My hope is that Fashion Nova will make this right and improve its customer support and checkout experience for future customers. Until this issue is resolved, I encourage potential shoppers to proceed with caution when using gift cards and third-party payment providers during checkout.
