Thieves.
They cancelled our flights then refused a refund. They offered a credit. It was to be valid for 30 days and we live on another continent! Thieves.
About Firefly Airlines
Data updated- Website
- www.fireflyz.com.my
- Category
- Travel & Vacation
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 12 reviews
- Replies to negative
- 0% (0/20)
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About this business
FlyFirefly Sdn Bhd, operating as Firefly, is a full-service point-to-point carrier and a full subsidiary of Malaysia Airlines.
Is Firefly Airlines legit?
Firefly Airlines (www.fireflyz.com.my) has a 1.5 out of 5 rating on OK.one, based on 23 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. 78% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 12 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
First Fire Fly Flight - Cool 😎
First time travelling with Fire Fly. Two trips to Johor and KL. On time. Friendly staff. Finally heard the full announcement in clear speech. Free water, cookies and peanuts. Fast and efficient. No charge for counter check-in. Unlike the other one that never flies on time and charges for everything. Will fly again.
Firefly is a company to be avoided at…
Firefly is a company to be avoided at all costs. Absolutely unreliable and dangerous. Our flight from Penang to Kota Kinabalu was retimed 4 times right up to the last minute, totally disrupting our trip and our appointments. This company has no consideration for its customers. Travelers are treated like cattle. Definitely prefer the national airline.
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