Too many out of stocks
Too many out of stocks service has declined quite a bit i am a long term user Partstowns is better
Food, Beverages & Tobacco
Write a reviewFranklin Machine Products
ClaimedCollecting reviews
102 reviews
About Franklin Machine Products
Data updated- Website
- www.fmponline.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 48% (10/21)
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About this business
Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Is Franklin Machine Products legit?
Franklin Machine Products (www.fmponline.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 77% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 48% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-03.
What people say
The website is easy to navigate and the…
The website is easy to navigate and the deliveries are always on time.
two slow shippment so i dont know what…
two slow shippment so i dont know what to say, however it was shipped to my address
If an item isn't in your nearest warehouse, don't order it!
Shipments don't get shipped on time due to "default warehouse" issues and my inability to see any of my previous online orders is a royal inconvenience. I placed an order for some parts that were not in stock in the Texas warehouse, but were in stock in the New Jersey warehouse. I knew this when ordering because since I'm in Fort Worth, I would have to wait a couple extra days for shipping. Little did I know that since my nearest warehouse didn't have the item, the entire order was paused until the Texas warehouse would get it back in stock! Really?
You’re out of too much stock
Very good customer service
Very good customer service, parts availability and competitive prices.
Easy ordering and rights parts were…
Easy ordering and right parts were sent!! perfect fit! Thank you!
Reply from Franklin Machine Products2022-04-06
Thank you for your order and for trusting us to provide you with the parts you need!
Excellent customer service
Excellent customer service, orders in time, thank you Maribel Guzman you are doing well
Order took over two months!!!!!!!!
Love this product have had one for a…
Love this product have had one for a long time and needed to replace it. Even ordered one for my sister/
Always excellent
Good service
Super efficient and friendly curbside…
Super efficient and friendly curbside pickup!
Worked perfect
Worked perfect, and received in good time
Reply from Franklin Machine Products2022-01-06
We love happy customers Jason! Thank you for your business!
Transaction was easy and fast shipping…
Transaction was easy and fast shipping 😊👍
Reply from Franklin Machine Products2022-01-06
Thank you for the kind words Paul! TundraFMP is working to make your job easier in these challenging times. Thank you for your business!
I ordered 2 hot wells received 1
I ordered 2 hot wells. Zero communication you just shipped one and still have yet to tell me anything about the other. I till need the second hot well
Delivery still not here
Good prices and fast service.
Well ordered last Wednesday and said…
Well ordered last Wednesday and said allow 3-4 days shipping--been a week and still no word or email and no product
Great Items
We been doing business with FMP and they are always prompt on the delivery dates.
Not happy had to pay shipping costs for…
Not happy had to pay shipping costs for oven hoods with a very similar item number to previous ones ordered will not order again from FMP unless i absolutely have to many other places to choose from
Reply from Franklin Machine Products2021-10-19
It is customary for freight charges to be associated to product shipments. These are third party charges to ensure the most efficient delivery of a customer’s order. If a customer returns and reorders a different product, there would be freight charges on both the order and the return unless the original item was sent in error. We appreciate your feedback and your business. If you need assistance bundling products to save money on orders in the future, please reach out to our Customer Service Specialists.
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