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Hobbies & Crafts

Fotor

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551 reviews

3.1551 reviews
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About Fotor

Data updated
Website
www.fotor.com
Category
Hobbies & Crafts
Location
China
Status
Unclaimed
Last 12 months
376 reviews
Replies to negative
33% (75/228)
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About this business

Fotor is a leading global online photo editor founded in 2012. With more than a decade of expertise in photo editing and graphic design, Fotor has evolved into a comprehensive AI-powered creative platform spanning AI image generation, AI video creation, and conversational AI-assisted workflows.Today, Fotor serves more than 800 million users across 200+ countries and territories and processes 3.05 million images and videos worldwide each day. Building on this global scale and deep expertise in visual processing, Fotor has unveiled its AI Vibe Marketing Platform. Through Product Visuals and Growth Visuals, the platform helps businesses streamline product imagery, marketing campaigns, and social content creation at scale

Written by the business, not verified by us.

Is Fotor legit?

Fotor (www.fotor.com) has a 3.1 out of 5 rating on OK.one, based on 551 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 36% give 1 star; The business has replied to 33% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the platform is extremely user friendly and straightforward for beginners who want to edit their personal images. People really enjoy experimenting with the various creative tools to produce fun visuals and interesting digital design projects. Some reviewers were not happy with unexpected charges linked to the auto renewal policies and billing terms. Consumers also shared frustration regarding credits expiring too quickly and difficulties managing their active subscriptions over time. Others noted occasional technical bugs with specific photo editing functions like erasing backgrounds or upscaling images.

Auto-generated from all reviews of this business. For reference only.

What people say

Very Disappointing Experience

Very Disappointing Experience I downloaded Fotor intending to try it for one month, but the cancellation process was extremely difficult and confusing. Despite multiple attempts to cancel and even sending emails requesting assistance, my account was still charged for a full one-year subscription without my consent. I find this practice very concerning and frustrating. Customer support did not resolve the issue, and I feel the app made it unnecessarily complicated to cancel. I’m sharing my experience so others are aware before subscribing. Unfortunately, I do not recommend Fotor based on my experience.

Zero customer service and money for nothing

I subscribed to their service and when I went to use some advanced features I was asked to pay a supplement which I did. When I tried accessing the extra services my payment didn't show despite the fact it had been taken. I contacted them three times and all I got was automated emails. On the basis of this I wouldn't recommend using them.

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