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Electronics & Technology

FreedomVoice

104 reviews

4.9104 reviews
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About FreedomVoice

Data updated
Website
www.freedomvoice.com
Category
Electronics & Technology
Location
United States · Carlsbad
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
0% (0/2)
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Is FreedomVoice legit?

FreedomVoice (www.freedomvoice.com) has a 4.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

M
Mr.C Brooks · 2 reviews · Experienced 2026-06-11 ·

Always great customer service.

V
Valerie Gettings · 1 review · Experienced 2026-06-09 ·

I highly recommend Freedom Voice

I highly recommend Freedom Voice! It’s super easy to set up a local number and their customer support staff is extremely helpful.

T
Triniss M Kennedy · 2 reviews · Experienced 2026-06-10 ·

She was very professional

She was very professional. She handle my call with urgency and was very helpful.

N
NYCDiablo · 2 reviews · Experienced 2026-06-02 ·

Great customer service!

Representative Anna was very patient and assisted me thru making changes to our FreedomVoice plan. She provided detailed assistance and was very accommodating. We have used FreedomVoice for many years and will continue to do so because of the great customer service!

N
Nikiya · 1 review · Experienced 2026-06-01 ·

Janet was awesome

Janet was awesome. Her assistance was clear and effective amazing customer service and patience.! Janetwas warm and kind. Great experience thank you Janet

J
Joseph Janosik · 3 reviews · Experienced 2026-06-01 ·

EXCELLENT customer support!!!

John was tremendous!! So very helpful throughout the process of setting up a toll free number. Very polite! Would highly recommend him!!

S
Shena G · 1 review · Experienced 2026-05-29 ·

Freedom Voice customer service…

Freedom Voice customer service representatives are always courteous, professional, and resolve issues while they have you on the phone. I’ve been a loyal customer for the past 3 consecutive years and have absolutely no complain. The never had any down time with my service, set up and updating features are seamless, and the customer service is superb. Thanks to Christian David Hermosilla for assisting me…

J
Jack Climer · 2 reviews · Experienced 2026-05-27 ·

I have used their services for years…

I have used their services for years with very few issues. When an issue did arise they were quickly, efficiently and cheerfully resolved. Services of this type are plentiful. Excellence with customer interface not so much. Freedom voice is highly recommended.

C
Chuck Overend · 2 reviews · Experienced 2026-05-29 ·

Great service great experience

E
Edna Walker · 2 reviews · Experienced 2026-05-23 ·

Our service expired due to a lack of resources to maintain the line. We received help to restore and maintain our same phone number.

Our service expired due to a lack of staff and resource to manage the account. We reached out to try and restore the services. Rachel helped us keep the same number, which is very helpful as we are not required to spend our limited funds reprinting materials. We are greatful for Rachels help to maintain our phone line and help to update with our new team member.

L
LV · 3 reviews · Experienced 2026-05-22 ·

From great to horrible to great again! Thanks FV!

I've had my FV account since 2015. It was an amazing service at the start, and continued to be until the last couple years. I was very disappointed in the company after they made changes. The actual service was great...I only used it for customer service calls for my self-service business, so it suited me just fine, and the monthly fee is VERY AFFORDABLE. Today I had to contact the company and was super apprehensive about reaching someone in a timely manner, and that could understand my needs/concerns. I am 110% pleased with the service I received from FreedomVoice and the agent(Allen) I spoke with. The option prompts to get where needed were few, had ZERO AI back and forth, and the wait time to reach a REAL LIVE PERSON was under 45 seconds...yes seconds! Very impressive! I'm guessing FV finally listened to all the complaints and has now made phenomenal positive changes. Thank you, FreedoVoice! You rock!

T
Thomas · 14 reviews · Experienced 2026-05-20 ·

The customer service was great

The customer service was great, The service concerning my phone is fantastic.

R
Rachel R. · 1 review · Experienced 2026-05-18 ·

Great customer service

Great customer service, great communication, very patient and accommodating. Highly recommend this service

T
Thomas · 14 reviews · Experienced 2026-05-11 ·

John was very knowledgeable concerning…

John was very knowledgeable concerning the product, he took his time and explained everything, John custom service was out standing to be honest he was really the reason I got my service. You don't get a lot of great customer service. The price is great, I am very pleased.

O
Orrin · 2 reviews · Experienced 2026-05-08 ·

Excellent customer service and very…

Excellent customer service and very knowledgeable. I have been very impressed by the quality of their service and will be recommending them to anyone interested in getting their business. You guys have been great to me and I appreciate your support. Thank you for everything you’ve been the best! 5 stars and more to you guys.

c
customer · 2 reviews · Experienced 2026-05-05 ·

Maria was very patient and helpful

Maria was very patient and helpful. She answered all my questions. Also she checked to make sure the telephone number worked.

E
Edward · 1 review · Experienced 2026-05-06 ·

Christian Evangelista

Christian Evangelista, Provided excellent customer service!!! Thank you

V
Virginia Guevara · 2 reviews · Experienced 2026-05-06 ·

Customer service was super helpful

Customer service was super helpful. I’m new to using FreedomVoice but it has been great so far!

T
Tim · 2 reviews · Experienced 2026-05-05 ·

My issue wasn’t very complicated but…

My issue wasn’t very complicated but the agent was courteous & prompt to make sure my issue was taken care of. Great service!

J
Jeanette Vargas-Rodriguez · 1 review · Experienced 2026-04-30 ·

Christina was extremely helpful and…

Christina was extremely helpful and addressed all my matters. Finding a resolution and allowing me to get my account back and running! She provided excellent service!