FreedomVoice (www.freedomvoice.com) has a 4.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I started my service today.
MariaGlenda answered my call with enthusiasm. She was efficient and went right to work to answer my questions. She even provided some additional information that was helpful in my set up.
I look forward to doing business with Freedom Voice!
B
Blvck Atomz · 1 review · Experienced 2026-07-09 ·
★★★★★
I never had an issue with Freedomvoice…
I never had an issue with Freedomvoice at all. Everything was really straightforward and easy to setup.
I
Infinity Global Consulting · 18 reviews · Experienced 2026-07-30 ·
★★★★★
I've been a customer for many years
I've been a customer for many years, and Freedom Voice has always given me excellent customer service and helped me organize my various businesses.
Freedom voice is amazing I love the features the customer service is awesome highly recommended for 800- business number
S
Sammy · 4 reviews · Experienced 2026-07-29 ·
★★★★★
Excellent support experience
Excellent, quick, clear diagnosis of the issue. Resolved in a matter of minutes. I've been with FreedomVoice for at least eight years and have had nothing but excellent experiences with their support team!
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Shlomo Raymond · 1 review · Experienced 2026-07-28 ·
Hello, your team always have excellent customer service. My request was to cancel the service foe now. I'm not ready to use the service.
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Rite Way · 1 review · Experienced 2026-07-27 ·
★★★★★
I have been having this company for…
I have been having this company for long time, but lately I had to do some changes and I ended up making everything worse, I called today and the person that helped me took the time to check extension by extension and everything else I had messed up, she fixed it all in one phone call! Thank you! My phone system is up and running! 👍👍 ⭐ ⭐ ⭐ ⭐ ⭐
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Fee · 1 review · Experienced 2026-07-27 ·
★★★★★
I had an amazing experience
I had an amazing experience! The representative who helped me was incredibly kind, patient, and professional from start to finish. She took the time to answer all of my questions, never made me feel rushed, and made the entire process easy to understand. Customer service like this is hard to find these days, and she truly went above and beyond to make sure I was taken care of. Because of her, I felt confident moving forward with my business setup. Thank you for providing such outstanding service I highly recommend this company!"
The customer service rep was thorough in her answers, I had multiple things I needed help with and she helped me with each one with no problem. She was polite and very knowledgeable. She helped alleviate a headache I had due to these issues.
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Lo Ultimo · 1 review · Experienced 2026-07-22 ·
★★★★★
The customer service agent Lehra was…
The customer service agent Lehra was excellent at explaining processes. Ive been a freedom voice customer for years. I had my account set up on automatically billing and auto forwarding. Lehra helped me to correct an error that was on the account and got me all squared away. Excellent service rep and the company is always excellent.
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Ed Brewster · 2 reviews · Experienced 2026-07-22 ·
★★★★★
Janet was very professional
Janet was very professional. She was attentive. She understood my request and executed it flawlessly.
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Tashima · 2 reviews · Experienced 2026-07-20 ·
★★★★★
The rep was very nice
The rep was very nice, professional, and extremely helpful. He answered my questions throughly and made sure all of my concerns were addressed. I appreciate his excellent customer service and positive attitude.
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Deb Crouse · 2 reviews · Experienced 2026-07-09 ·
★★★★★
Great customer service!
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Tiffany S. · 1 review · Experienced 2026-07-06 ·
★★★★★
Anna was excellent, kind and followed-through
Anna was excellent! The problem was very long and detailed, and was not able to be resolved the first day - I ended up talking to 3 people, but Anna called me back the next day and was able to expedite my problem to the engineers. And instead of waiting another 24-48hours, she called me back saying it was resolved, within 15 minutes! I checked and everything now works fine. She stayed with me throughout, following up and contacting me. Now that’s customer service! Give her a raise!
Customer Service Representative (John Cougar Gabon) Resolved my questions that I had, along with offering better options for my (Concerns)!
He was (Pleasant, Calm, and Understanding)! Great Experience!!!
Thank you, John! :)
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Ronald Weeks · 3 reviews · Experienced 2026-07-06 ·
★★★★★
Great service and product
Great service and product. Customer-friendly, and you can actually call and speak with someone.
K
Karla Morales · 1 review · Experienced 2026-07-05 ·
★★★★★
The representative Sherwin-Excellent
The representative Sherwin, provided excellent customer service. He was professional and explained options with clarity. At times there was a communication delay when speaking with Sherwin. Sherwin was attentive and allowed for my issue to be explained. I have been a customer for a number of years never experienced poor customer service.
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Tracey Thomas · 1 review · Experienced 2026-06-22 ·
★★★★★
Easy
Easy. Affordable. Tech support readily available.
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Tashima · 2 reviews · Experienced 2026-06-16 ·
★★★★★
John Allen was amazing
John Allen was amazing! He was knowledgeable on the product. Answered all my questions in a timely manner.