John did a great job getting me setup
John did a great job getting me setup, he waas very curtious and understanding. I'm a little worried about their reviews but John's not in control of that aspect, give the man a raise.
FreedomVoice (www.freedomvoice.com) has a 4.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
John did a great job getting me setup, he waas very curtious and understanding. I'm a little worried about their reviews but John's not in control of that aspect, give the man a raise.
Amazing customer service with professionalism, respect, patience and care.
I have no experience with this type of system so very much a novice. The manual is a bit overwhelming however I was advised to start with the five step quick start which was helpful. We don't need all the advance features of the system so I don't want to get lost in the complexities of all the available functionality. Customer Service was excellent getting us set up. Very patient, friendly and knew what she was doing which was reassuring.
The representative, Mercy S., was extremely attentive to what needed to be done. She went the extra mile to resolve my issue on the spot and made sure everything was perfect. Mercy found creative solutions to a complex problem and truly proved herself to be a real asset to the team. Thank you for being so patient and kind, even when I was frustrated. Mercy consistently delivers quick and accurate responses, which clearly shows in the high satisfaction scores she receives. Her clear explanations made a complicated process easy to understand, and I felt completely confident in her guidance.
104 reviews matching