At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Written by the business, not verified by us.
Is G2G legit?
G2G (www.g2g.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
Auto-generated from all reviews of this business. For reference only.
G2G just offers platform for seller. GamerProtect is working only if seller won't respond - same as chargeback. If you receive account and will be blocked you will have nothing, payment is released after delivery. You HAVE TO provide feedback after 3 days, otherwise seller will get automatically positive and you can't change it. Description is nice to read, nothing more.
Reply from G2G2026-05-21
Hi uima, thank you for the detailed feedback on the buyer protection process. We hear you on the 3-day feedback window and the timing of payment release — both are things we'll pass on to the team. Please share your order details at support.g2g.com if you'd like us to look into a specific case directly. — G2G Branding
It's not a good place, it's slow, in my experience most of the sellers fail to fulfill the order, just go anywhere else, it's cheap yes, but most of the time the items dont get delivered to you, and then you have to wait 2 days to get your money back, it's a nightmare
Reply from G2G2026-05-21
Hi Sergio, sorry to read about the slow deliveries and the refund wait. We hear you that the experience hasn't been smooth — please share your order details at support.g2g.com so our team can investigate the seller(s) involved. — G2G Branding
Bought few accounts will see how long they work, tried to buy iptv they wont accept my apple wallet or credit card. Very disappointed no customer service at all z2u is much better.
Reply from G2G2026-05-21
Hi Zeus, sorry to hear the IPTV payment didn't go through with your Apple Wallet or credit card. We hear you on the support gap — we'll take that feedback to the team. If you can share details of the payment attempts, we'd like our payments team to look into why it was blocked. — G2G Branding
Hi Sauli, sorry to hear about the email/delivery struggle. Please share your order details at support.g2g.com so our team can help you with the account access and verify the delivery. — G2G Branding
Useful platform with affordable prices, but they need to better screen sellers, as 50% appear to be scams.
Reply from G2G2026-05-21
Hola Ian, gracias por la reseña honesta — agradecemos especialmente el comentario sobre el filtrado de vendedores, lo tomaremos en cuenta. Trabajamos en mejorar la verificación. — G2G Branding
you can get bundles, that will you cost in valorant ~90€, for only ~30€, but i sadly got a bad seller. my riot account got perma banned from receiving and sending gifts now, after they locked my whole bundle, which i bought here from ASHLEY24.
The G2G Support quickly helped me and refund my money. awesome support, thanks! hope the ban will be canceled from Riot support.
Reply from G2G2026-05-21
Hi Veni, thank you for the kind review and for the honesty about the Ashley24 seller — we hear you and are looking into that seller pattern. Glad our support team got you the refund quickly. We hope Riot lifts the ban too. — G2G Branding
All the skins got removed. But I got a full refund!
Reply from G2G2026-05-22
Hi Kuba, we're really sorry that the Valorant skins were removed after delivery. We've already processed a full refund to your G2G store credit for the order so you can use it for a future purchase. Thank you for letting us know — please reach out if you have any further questions.
G2G is a great platform which makes you feel safe when purchasing - and has a good safety net when the sellers do not give you items as described (notice that taxes are not getting paid back - from what I know so you might lose a few pennies if that happens!)
The website might feel a little slow at times, but it's functional and the support is very clear and many great sellers and offers out there!
Reply from G2G2026-05-21
Hi, thank you for the balanced and detailed review — really helpful feedback. We'll keep working on making the site feel faster and continue improving our safety net for buyers. Appreciate you noting the tax point too. — G2G Branding
seller got my account banned and wiped after saying its the safest way.
Reply from G2G2026-05-26
Hi Owen, we're sorry to hear about the account being banned after going with the seller's instructions. To investigate and take action on this, our team needs proof directly from you — please reach out at support.g2g.com with your order details and any evidence you can share, so we can review it properly.
Very good website for capcut and other accounts but should not buy any Netflix or ott based subscription no after sales service is provided, sellers stop responding
Reply from G2G2026-05-25
Hi Kemo, thank you for raising this. We're sorry to hear the CGPT Business subscription did not last as advertised. Please share your order details at support.g2g.com so our team can investigate and help you. Best regards, G2G Team
Safe. They offer refunds if the accounts or items you bought are proven defective. I’m only giving 4 stars because the fees are too high, but as you level up your account, you can enjoy lower fees.
Reply from G2G2026-05-20
Hi Shar, thank you for the kind review and the honest 4-star feedback on fees. We'll pass the feedback to the team. Glad to hear the platform feels safe with refund support. — G2G Branding
For a delivery service website they do a really shitty job. If you place an order and see the merchant has a 20minute delivery time, maybe 5% of the time you will actually get it in that time frame. For example i placed an order earlier in the morning, merchant has ofc a 20minute delivery window and 7 hours later nothing.
G2G does nothing to punish this kind of behavior and in fact encourages it so they can keep scamming their customers.
There needs to start being consquences for merchants failing to deliver in the time they say they will. Otherwise this company will only keep losing more and more customers as people get feed up waiting with false and fake eta's and to receive the product almost 3-5 days later.
Use Player Auctions, it is far far better. At least their once you pay you get the product in the actual delivery window, not to mention if they fail to do so they receive penalties.
Reply from G2G2026-05-25
Hi Rice, thank you for sharing this. We're sorry the listing review process has been frustrating. Please reach out via support.g2g.com with the listings in question so our team can clarify which ones triggered the duplicate flag and help you move forward. Best regards, G2G Team
Terrible experience. They keep removing listings for “duplicates” without explaining which ones are the issue. Every listing is different, and the process is frustrating and extremely time-consuming. This issue seriously needs to be fixed.
Reply from G2G2026-05-25
Hi Kamel, thank you for sharing your feedback. We've carefully reviewed your case in line with our marketplace policies, and our team has communicated the outcome with you. We appreciate the time you have spent on our platform. If there is additional information you would like our team to consider, please continue the conversation through your existing ticket so we can review further. Best regards, G2G Team
As a seller on G2G, I’m disappointed because the withdrawal payout was promised for today. I already submitted the request before 12 PM, but now they are saying I need to wait 1–7 days for processing. However, it clearly stated that if I requested before 12 PM, I would receive the payout at 6 PM.
Reply from G2G2026-05-26
Hi riko, we're sorry for the confusion around the payout timing — that kind of mixed signal on a withdrawal is frustrating and we'd like to look into it. Please share your seller account details with us at support.g2g.com so our team can review the request and the timing window applied to it.
experience with seller was fine but be careful since the website has alot scammers and people selling stolen accounts and they are not banned even if they do it often
Reply from G2G2026-05-15
Hi Dänkmaster, thank you for sharing your feedback. We're glad to hear your seller experience was fine, and we take reports of stolen accounts seriously. Our trust and safety team continuously reviews flagged sellers — if you'd like to report specific accounts or share details, please contact us at support.g2g.com. — G2G Branding
Just really done with g2g after very disappointing support on Ticket ID: 5413495 due to a claude account order from user neogenie ( very unreliable seller)
I am also planning to contact European Consumer Centre with this if it drags on longer and refund is not done
Update end of May: It got sorted finally through G2G support... updating to 4 stars.
Reply from G2G2026-05-26
Hi Svl, thanks for the update and for giving us the chance to make it right. We're sorry the initial process was frustrating, but we're glad our support team was able to get the order resolved in the end. Appreciate you taking the time to update your review.
Experience overall was OK, but certain sellers force you to cancel because they "cant deliver" or never answer you, when in fact they change their prices and put it back up. There should be an option to force negative feedback onto sellers who simply won't deliver, or else why keep the auction up in the first place? the answer is simple, they are bad business.
Reply from G2G2026-06-15
Hi Kyle, thank you for the honest feedback. We are sorry some sellers left you waiting or pushed cancellations instead of delivering. That is not the standard we want on G2G, and your suggestion about seller accountability and feedback is genuinely useful. We have shared it with our team. If you have specific orders where this happened, please send the details to support.g2g.com so we can look into those sellers directly. We appreciate you giving us a chance to do better.
First order was maybe by scammers but G2G refund all the money that I paid so I goy another offer. Recommended.
Reply from G2G2026-05-11
Thank you for sharing your honest experience. We're sorry the first order turned out to be problematic, but we're glad our team was able to refund you in full and that the next offer worked out well. Your trust means a lot to us.
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