At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Written by the business, not verified by us.
Is G2G legit?
G2G (www.g2g.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
Auto-generated from all reviews of this business. For reference only.
bunch of scamers , on the site they say that product is in stock and when i orderd they said that we need to wait or request to return money bcs its not in stock
Reply from G2G2026-04-20
Hi hannz picka, we are truly sorry to hear about your experience. This is certainly not the standard we strive for, and we understand how frustrating it must be to face this situation. To allow our team to investigate this matter thoroughly and assist you as quickly as possible, could you please share your order ID or any reference number associated with your purchase? You are also welcome to reach out to us directly at [email protected]. We want to make this right for you.
I have had a refund request on escalated for over a year now, I have emailed G2G Support twice with NO response what so ever after 2 weeks for both. I am extremely dissatisfied with the customer support for G2G. Only reason why it has 2 stars is because most sellers make up for the horrible customer service provided by G2G.
Reply from G2G2026-04-22
We sincerely apologize for the extended wait on your refund request. We understand how incredibly frustrating this must be. This is not the experience we want for our customers. Please contact our support team at www.g2g.com with your order details so we can look into your case immediately and work toward a resolution.
I ve bought 3 times some eafc 26 coins, 2 times from the same seller and it was superb,but the other time i bought from another seller,oh man it was a disgrace after 5 days i still didn t get my coins,i won t give any names but it simply is unacceptable!
Reply from G2G2026-04-19
Hi Andrei, thank you for your feedback and we are sorry to hear about your experience with one of our sellers. We understand how disappointing it is when an order is not fulfilled as expected. Could you please share your order reference number with us so our team can investigate and follow up on your behalf? We are here to help.
Most of the items are false or not working
EDIT: Support was great and proactive. They refund me. Thank you
Reply from G2G2026-04-19
Thank you for your feedback, Paulo. We are truly sorry to hear that the items did not meet your expectations. Our support team has been in touch with you and is actively following up on your case. We kindly ask that you check your support ticket for our latest update and respond at your earliest convenience so that we can work towards resolving this for you as quickly as possible. We appreciate your patience and look forward to making this right.
There was a misunderstanding regarding the delivery time. The sales page stated it would take about an hour. In reality, it took about two days. Nevertheless, I would buy from G2G again, as I feel very secure with them. The site has many protection mechanisms for both buyers and sellers, and that's more important to me than punctuality.
Reply from G2G2026-04-17
Thank you for your thoughtful and honest review, Venukrait! We are sorry to hear that the delivery time did not match what was stated on the listing. We appreciate you bringing this to our attention and are glad that you still feel secure on our platform. We will continue working to ensure listings are as accurate as possible, and we hope to welcome you back to G2G very soon!
All good, sometimes the website can take some navigation and you will always be reliant on the sellers
Reply from G2G2026-04-17
Thank you for your honest feedback, Tim! We are glad your overall experience was positive. We appreciate you sharing your thoughts on the navigation and the nature of working with sellers on the platform. Feedback like this helps us keep improving. We hope to see you back at G2G soon!
As a seller I recommend staying as far away from this platform as possible. The sales commissions are exceptionally high, support is absolutely useless, sometimes they reply and sometimes they don’t. On top of that, when it comes to withdrawals there are like 50 different KYC checks, anything just to make it harder for you to withdraw your funds. I hope someone reads this comment and decides not to choose G2G.
Reply from G2G2026-04-16
Thank you for your feedback, Roman. We are sorry to hear about your experience as a seller on our platform. We take all concerns from our seller community seriously. Could you please share your order or account reference number so our team can investigate the matter further? Our support team is available at [email protected] and we would like to help.
I have a ticket with 5days, no response, they say 72h max to answer. Their support system in ran by bots and AI
My ticket number is 5319290
Reply from G2G2026-04-15
Dear Joao, we sincerely apologize for the delay in responding to your support ticket. We understand how frustrating it must be to wait beyond the expected response time, and we are sorry for the inconvenience. Could you please share your order details or ticket reference so our team can prioritize looking into this for you? We appreciate your patience and will do our best to resolve this promptly.
G2G is a fantastic website for buying game accounts and in-game items. I've spent a lot of money on the platform and plan to continue doing so. While there are some scammers to watch out for, thankfully G2G customer support is excellent and resolves any issues quickly
Reply from G2G2026-04-15
Thank you for the thoughtful review, Nado! We truly appreciate your continued trust and loyalty to G2G. We hear your concerns about seller quality and want you to know that we take platform safety very seriously and actively monitor for suspicious activity. If you ever encounter any issues, please do not hesitate to contact our support team. We look forward to many more great transactions with you!
everything is good but the UX is shitty ,The website is so slow
Reply from G2G2026-04-14
We are truly sorry to hear that your experience was unsatisfactory, Muhammad. We take all feedback seriously and want to make this right. Could you please share your order reference number or contact us at [email protected] so our team can investigate and assist you promptly?
Many products listed as "999pcs" in stock, are infact NOT in stock. You're able to buy gift cards, the site says you'll receive the code immediately, but even after waiting for 8 hours, and contacting the seller, no code is given. ~26 hours later, after the Sale i required the gift card for ended, i was refunded.
Now, this is not directly g2g's fault, as the seller is responsible - BUT - even 2 weeks after reaching out to g2g support, the seller is still able to advertise the product which he does NOT have, and never had (as the platform clearly shows 0 sales for this product). G2G's answer to this is basically "Your purchase has been refunded in Store Credits already", and closed the Ticket. No action against the Seller taken. And not even refunded to my original payment method (without even asking if i'm okay with store credits).
As i already explained in my support ticket, it CANNOT be in G2G's interest to sell items they don't have in stock, and refund a day later, causing customers a huge headache, blocking their funds for more than 24 hours, and likely making them never visit again.
And the thing that tilts me the most about this, i am unable to give the seller a negative review after i've been refunded, even though my experience was immensely negative, causing me to miss a sale.
What i expected after opening my support ticket was seeing action against this seller being taken, at the very least seeing this specific item being unlisted. Instead, nothing happened, and i received copy-pasted default answers by "Dylan Fa" and "Jovano H", telling me i was refunded and should basically shut up.
Reply from G2G2026-04-15
Dear Andre, thank you for your feedback. We sincerely apologize for the inconvenience caused by out-of-stock listings and the experience with store credits. We are pleased to confirm that a refund has been processed for your order and the matter has been resolved. We appreciate your patience and hope to have the opportunity to serve you better in the future. If you have any further questions, please feel free to reach out to our support team.
Good space to find good app price but you have to consider that will creat new account and link to existing one is taking long process
Reply from G2G2026-04-09
Thank you for your honest feedback, Anas! We're glad you're enjoying G2G's pricing. We hear you on the account setup process — we're continuously working to improve the user experience. Your feedback helps us get better!
The page was workin perfectly until i had a problem with a seller,the seller sent a not working account, and didnt come online again, g2g support didnt accepted the claim because they say "The reported case has expired.", when i did all the actions in time, the order was less than a dollar, but ut scares me to do bigger buys, be careful with them
Reply from G2G2026-04-07
Dear Firat Tamam, thank you for taking the time to share your feedback. We are truly sorry to hear about the difficulties you experienced with your order, and we completely understand how frustrating this must have been. We want to assure you that your case is being looked into by our support team and we remain committed to reaching a fair resolution. Please check your support ticket for further updates from our team. We sincerely appreciate your patience.
Hi Raphael, we're very sorry to hear this. We take reports of this nature seriously and want to help resolve the situation. Could you please share your order reference number or Order ID so our team can investigate immediately? You can also reach us at [email protected].
I purchased an IPTV account for 3 months on April 1st, 2026, and had to wait until the 2nd to receive it. While that wasn't a problem because I understand the time difference, the account arrived with a date of March 26th. I'm losing a few days, but I'm not too worried about it. The problem is that I'm trying to contact the seller to remove the channel categories I don't need. Perhaps that would make the app run more smoothly and be easier for me to use, but I've been trying for several days and haven't received any response. They haven't even responded with a simple "good morning," which I consider a lack of customer service and is quite frustrating. A order Is #1775088777782OEXR-1
Reply from G2G2026-04-06
Hi Luis, thank you for bringing this to our attention. We're sorry to hear about the date discrepancy with your account and the difficulty reaching the seller. This is not the experience we want for our customers. Could you please share your Order ID so our team can look into this and follow up with the seller on your behalf? You can also reach us at [email protected] and we'll do our best to resolve this promptly.
I have been selling on this site for a long time, about 5 years, and this is already my second restriction. For the first restriction, I agreed that I made a mistake, but for the second restriction, I don’t understand why I received it, because I conducted all transactions exactly the same way as I have been conducting them all these years, I did not create duplicates, I did not violate anything, I just sold honestly and that’s all.
Follow ticket id please: #5292554
UPD: The issue was resolved after 2 days.
Reply from G2G2026-04-03
Hi Ivan, thank you for sharing your experience and for your years of dedication as a seller on G2G. We genuinely understand how frustrating and disheartening this situation must feel, especially when you have conducted yourself honestly throughout. We have noted your ticket #5292554 and our team will prioritize reviewing your case thoroughly. Please rest assured we are looking into this and will reach out to you with an update as soon as possible. We truly appreciate your patience.
There was okay speed of delivery but great price. 1/3-1/4 of ingame price.
Reply from G2G2026-04-03
Thank you for the review! We are glad you found great value on G2G. We hear your feedback on delivery speed and will continue working with our sellers to improve. We hope to give you an even better experience next time!
Problem solved at the end. I recommend this website !
Reply from G2G2026-04-03
Hi Omis, thank you for sharing your experience. We are truly sorry to hear that you felt unprotected and that our support team did not respond in time. This is not the standard we hold ourselves to, and we sincerely apologize for the frustration caused. Could you please share your order reference number or ticket ID so we can look into your case right away? We are committed to making this right for you.
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