At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Written by the business, not verified by us.
Is G2G legit?
G2G (www.g2g.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
Auto-generated from all reviews of this business. For reference only.
I have tried using G2G several times, but unfortunately I have never managed to complete a purchase successfully. Once again I was scammed by a seller and the order did not go as expected. It’s honestly very frustrating because it feels like the platform is full of scammers.
The only reason I’m giving 2 stars instead of 1 is the customer support. Every time this has happened, their support team has helped me recover my money, and the buyer protection system does work.
However, the fact that almost every purchase attempt ends in a scam or a dispute shows that there is a serious problem with seller control on this platform. It really shouldn’t be this difficult to find a trustworthy seller.
Until this situation improves, it’s hard to recommend G2G for making purchases.
Reply from G2G2026-03-12
Hi asd,
Thank you for sharing your feedback and for your kind words regarding our support team. We sincerely apologize for the difficulties you faced with your recent purchases. We are pleased to confirm that a full refund has been processed for your order. Your experience is important to us, and we are continuously working to enhance our seller monitoring to ensure a more reliable marketplace for everyone.
I sold a 75 GBP Steam Gift Card on G2G . The code was delivered through the system and the buyer confirmed receipt on the same day. According to G2G’s GamerProtect policy, a confirmed order means the buyer verified the item before completing the transaction.
However, my reserved funds are still withheld. Support responded that my proof is “insufficient” and asked me to provide redemption data (when and where the code was redeemed). As a seller, I do not have access to this information since only the platform provider (Steam) can verify redemption history.
Since the buyer already confirmed the order, the confirmation itself should serve as proof of successful delivery. I respectfully request G2G to review this case fairly and release the funds according to their GamerProtect policy.
"Some community reports indicate that G2G has occasionally held funds in disputes even when sellers had buyer confirmation as proof of delivery. I hope my case will be resolved fairly according to the official GamerProtect policy".
Reply from G2G2026-03-12
Hi Aliya Ahmed,
We understand your concerns regarding the withheld funds and the verification process for your transaction. Please be assured that a thorough investigation is currently ongoing under ticket 5201151 to ensure all marketplace safety protocols are met. We appreciate your cooperation in providing the requested data, and our team will provide an update as soon as the review is finalized.
G2G is a double-edged sword. There are many trustworthy sellers, but I’ve also had several bad experiences. In some cases I didn’t receive the purchased items at all, and in others I paid for a 12-month subscription but only received one month.
So if you decide to buy something there, always check the seller carefully first.
Reply from G2G2026-03-10
Hi Luca,
Thank you for sharing your feedback, and we are sorry to hear about the inconsistent experiences you have had with your purchases. We strive to ensure all transactions are completed as described, and we investigate any reports of missing items or incorrect subscription durations. If you have specific Order IDs for these issues, please let us know so we can assist. We are using your feedback to improve our seller monitoring.
Was always sceptical around these types of websites on account of being scammed in others before. G2G is a great middleman service that ensures sellers who do not deliver are held accountable. They ensure that if you, as a customer don't get your order, you will get your refund through support and the seller will be dealt with depending on the situation.
Highly recommended.
I've just seen other people with issues.
Be very careful with sellers that sell "accounts"
The biggest problem with these accounts, is you don't know if it's hacked or stolen from another user. It's sketchy enough as it is. G2G's obligation, sadly is whether or not the seller delivered the product.
After that, you are on your own if that purchased account is recovered in any way and removed from your access. It's difficult for you to prove this was done with ill intent.
In my years of using this service, I only drew the line when a seller asked for my login credentials in another platform and then refused to cancel the order when I backed out. I was still refunded because of G2G's system.
Regardless, I still say the website is reliable. Just be mindful if what you are purchasing isn't something that will potentially cause you problems.
Reply from G2G2026-03-10
We're honored by your kind words. It motivates us to continue providing top-notch service.
As a buyer, I have nothing to complain about, but when I wanted to become a seller, they said they would wait two days to verify the ID. What happened? They still check the ID. It's been four days and no response. When I contacted them, the answer was copy and paste, the same thing over and over again, and they didn't help. The support is terrible. Everyone deserves to be fired.
Reply from G2G2026-03-06
Hi darek doni,
We sincerely apologize for the delay you've experienced with your ID verification. We understand how frustrating it is to wait longer than expected when you're eager to start. Please know that our team conducts thorough reviews to ensure the safety and integrity of our marketplace for all users. To help us look into your specific case immediately, could you please provide your registered email or a ticket ID? We appreciate your patience and are committed to improving our communication based on your feedback.
Happy with panel, disappointed with no option for top-up credits in future
I bought the Strong 8K panel from this seller on G2G and loved the quick transaction and super-fast delivery — it arrived right away and works perfectly. I was so happy that I initially gave them 5 stars for that smooth experience. However, when I inquired about top-up credits for future buys or even B1G panels, they confirmed no such options exist, forcing me to repurchase new panels every time. That's why I'm changing my 5-star rating to 2 stars — it's frustrating and inefficient for ongoing IPTV reselling. Great one-time purchase, but lacks the flexibility needed for repeat business.
However I will change my rating in future ,if G2G introduces those changes for top up same panels and for B1G panels.
Reply from G2G2026-03-04
We're ecstatic about your satisfaction. Your positive feedback fuels our dedication.
I’m very disappointed with my experience using G2G. The platform charges high fees around 11% commission on sales plus a withdrawal fee and additional crypto transaction fees. After all deductions a significant portion of earnings is gone.
The withdrawal process is also slow. My crypto withdrawal stayed pending longer than expected, which caused frustration. Transparency about processing times and total fee breakdown would really help sellers.
Overall, the platform works but the high fees and slow processing make it less attractive for small sellers.
Reply from G2G2026-03-04
Hello Sadhan Biswas,
Thank you for sharing your feedback regarding the fee structure and withdrawal processing times. We sincerely apologize for the frustration these costs and delays have caused you. The fees associated with transactions and withdrawals are utilized to maintain platform security and provide a reliable trading environment. We have noted your comments on transparency and processing speed, and we will use this to improve our communication and internal workflows for our sellers. We appreciate your patience and your contribution to our community.
Customer service is helpful, but most of the products are not what they are advertised to be (e.g., they advertise a personal account, but you end up with one that others also use).
However, I don't think this is G2G's fault.
Reply from G2G2026-03-04
Your feedback is a source of inspiration for our team. We look forward to your next visit.
Service was good until they put in place a system that don’t work, the verification process, 3 days after purchasing my order is still in the process, they are not responsive at all
Reply from G2G2026-03-02
Hi Doley,
We apologize for the delay you have experienced during the verification process and understand your frustration. This process is handled by a specialized security team to ensure the safety of all transactions on our marketplace. We have noted the details of your case, and while the current resolution stands after our review, we are taking your feedback seriously to learn and improve our internal processes and vetting standards for the future.
The buy-to-buy market works, but many sellers still claim to have a certain amount of money in their ads, but when it comes time to buy, you see a different reality. They need to be more accurate in their ads; this causes problems and wastes buyers' time.
Reply from G2G2026-02-25
Your positive feedback is our best reward. We can't wait to serve you again.
Over $32,000 Frozen & Top Seller Account Suspended Over a Minor Category Error!
UPDATE: PARTIAL RESOLUTION - ACCOUNT RESTORED BUT $13,620 FROZEN FOR 6 MONTHS
My selling permissions have finally been restored after I agreed to move my listings to the "Top Up" category as instructed. However, the situation is far from resolved.
As a penalty for this simple category mistake, G2G support informed me that they are holding $13,620.345 of my legitimate funds in reserve for a minimum of 6 months. Freezing such a massive amount of money for half a year over a minor listing error is an excessively harsh and devastating policy for any seller.
To make matters worse, when I attempted to list my services in the "Top Up" category exactly as they demanded, the brand "Google AI" or "Gemini" does not even exist in their system dropdown menu. This proves how confusing and incomplete their category system is in the first place.
While I am glad to have my store back, holding over $13,000 hostage for 6 months due to a systemic flaw on their end is unacceptable. I am leaving this review to warn other sellers about these extreme penalties.
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Over $32,000 Frozen & Top Seller Account Suspended Over a Minor Category Error!
I am writing this review out of pure frustration with G2G's draconian seller policies and unresponsive customer support. My username is nipakunn. I am a Level 112 seller with over 1,600 lifetime orders and a near-perfect 99.94% successful delivery rate. I have consistently provided excellent service to buyers and generated significant revenue for this platform.
Suddenly, without any prior warning, G2G disabled my withdrawal capability, deleted all my active offers, and completely suspended my selling privileges. They are currently holding over $32,000 of my legitimate funds (both available and floating balances) hostage.
The reason? I finally received a message stating I violated the rules by delivering a Google AI (Gemini) family invitation link in the "Account" category, which they strictly classify as a "Direct Top Up".
While I understand the importance of correct categorization, the punishment is entirely disproportionate to the "crime." Instead of simply issuing a warning, asking me to move the listing to the correct category, or just cancelling that single order, G2G decided to nuke my entire business and freeze $32,000! This was an honest listing mistake, not fraud or a scam.
Customer support is incredibly slow and has not responded to my urgent tickets. Treating your most reliable sellers this way—shutting down their livelihood over a minor formatting technicality without any chance to fix it—is completely unacceptable.
I demand that G2G management or a Senior Support Agent look into the account "nipakunn" immediately. I am more than happy to adjust my listings to comply with your category rules, but freezing over $32,000 and ignoring my tickets is a terrible business practice. Please restore my account and resolve this immediately!
Reply from G2G2026-02-24
Hi Niên Phan,
We sincerely apologize for the frustration and stress this situation has caused you, especially given your long-standing history as a top-tier seller on our platform. Please understand that our team conducts thorough reviews of account activities and listing categorizations to maintain a safe and organized marketplace for all users. These measures are in place to ensure compliance with our platform's operational standards. We have noted the details of your case. To ensure this is reviewed by the appropriate department immediately, could you please provide your latest ticket number or a specific order ID related to this matter? While the current status is the result of our internal review, we are committed to looking into your feedback to improve our processes and communication for our dedicated sellers.
I don't understand how a seller can lie in their ad, and you buy the account without realizing it. As is normal when buying an account, you change the email and put your personal one. After doing this, I log into the account and realize that it doesn't have +1000 hours as the seller advertised. When I realize this, I change the email back and open a report on G2G. What do I find? That I have to provide evidence by recording a video showing that all the account details are still the same. I make the video showing everything, screenshots of the ad before the seller modified it, absolutely everything!
Do you know what response I get from support?
The seller reports that they don't have access to the account and that I have 48 hours to provide them with access.
I don't know what I can do. Honestly, it makes me really angry that they think I'm lying. I don't want that shitty account, and I don't need to lie for $30. I don't give a damn about that money or this website.
Update: After almost 15 days of arguing with the seller, G2G finally agreed with me and will refund the money for the account.
Reply from G2G2026-02-25
Hi Tudor,
We’re sorry your experience did not meet expectations. We will carefully investigate your report. Should more information be required to resolve the matter, we may reach out via email. Thank you for your patience and for giving us the opportunity to improve.
Absolutely hilarious platform. The sellers buy stolen accounts and either: 1. Share them and actually say that; 2. Share them but do not provide such information; 3. Actually give it to you. For example, I bought an Xbox account that is shared. Okay, I acknowledged that I’d have to wait till others stop playing and etc., because only one can play at a time, normally, on other platforms there are maximum like 5 other people that are on the account. On that one, there were almost 70 other people! SEVENTY! How the f am I even going to be able to play while there are 70 people around the world, with different time zones. I have requested refund, the seller just keeps giving me “a second account” which is an efing link to the same account. Imagine - I got an actual code on z2u.com (not an ad, this platform is much better though) for 1 euro (trial), crazy cheap. And on G2G I got a shared account for a similar cost of that.
Reply from G2G2026-02-24
Hi gmr Gustas,
We are very sorry to hear about the issues you faced with the shared account and the subsequent frustration with the seller's response.
Upon investigating the matter, we confirmed that the account access did not meet our marketplace standards. We have ensured that a full refund has been processed for your order to resolve this situation.
We are continuously refining our seller vetting processes to prevent such occurrences and appreciate you bringing this to our attention.
They got back to me and deposited 2.80 euros into my account. They actually owed me 24 euros because after they deposited 24 euros, they hacked my account 2-3 days later. I don't normally accept this; they're making it difficult for me to get my 24 euros back. Therefore, I'm giving up and dropping this whole thing i’m tired of this!!!
Reply from G2G2026-02-23
Hi berat degirmenci,
We are truly sorry for the frustration and the experience you've had with your account. We understand how distressing these situations can be. A thorough investigation was conducted to review the details of your transaction and the security of the marketplace. We have noted the details of your case, and while the current resolution stands after our review, we are taking your feedback seriously to learn and improve our internal processes and vetting standards for the future. If you would like us to re-verify the details, please feel free to share your Order ID with us. We appreciate your patience and the time you took to share your experience.
The transaction verification took almost an hour, and my transaction status was stuck for quite a long time. I hope you can take this feedback as an opportunity to improve the experience for your users. Thank you, and I’m looking forward to smoother transactions in the future.
Reply from G2G2026-02-24
Hi bewbew IV,
We sincerely apologize for the delay you experienced during the transaction verification process.
To ensure the safety of all users in our marketplace, our system occasionally conducts thorough checks which can lead to temporary holds. We understand that waiting can be frustrating, and we appreciate your patience while our team finalized the approval.
Your feedback is invaluable to us as we work on streamlining these security steps to provide a smoother experience. Thank you for sharing your thoughts with us.
Sellers Threatening Customers – Very Disappointing Experience
I honestly don’t even know where to begin, but I need to share my experience with G2G.
Before purchasing, I checked Trustpilot. I saw both negative and very positive reviews, so I decided to give it a try and place two orders: 1771346296512IJ00 and 1771272512236R8WY.
Unfortunately, both orders went wrong.
For order 1771272512236R8WY, I purchased a tivi.one Subscription 12 Months Account from a seller named Rostom_41. The account I received was useless because it required changing the MAC address, which is very difficult to do. According to consumer law, you have 24 hours to request a refund if you are not satisfied. I requested a refund, and at first, the seller agreed. I thought that was professional.
However, when I officially processed the refund request, it was rejected. So from the beginning, things were already not going well.
Then with order 1771346296512IJ00, from seller Majotori, the situation became even worse. I purchased a tivi.one Subscription 12 Months Account (Global), but I received the exact same login details as another IPTV service I had already bought. I politely informed the seller that this was incorrect. I waited for a response but received none, so I requested a refund.
Suddenly, the seller came into the chat with a very aggressive attitude. He started threatening me, saying that if I did not remove my negative review, he would refuse to cooperate and I would not receive a refund.
This is completely unacceptable.
Sellers threatening customers for leaving honest reviews should never be tolerated on a platform like G2G. G2G really needs to monitor their sellers more carefully, especially when sellers intimidate customers.
I would like G2G to contact me through their ticket system. I expect a serious apology from both the sellers involved and from G2G itself.
Very disappointed.
Reply from G2G2026-02-23
Hi Hendrik Correia,
We sincerely apologize for the distressing experience you had with your recent orders and the behavior of the sellers involved. This is not the standard we strive for, and we take reports of seller misconduct very seriously. Our team has investigated your cases; for order 1771272512236R8WY, we have cancelled the transaction and issued a refund to your store credit. Regarding order 1771346296512IJ00, the investigation is still active as we look into the details of the transaction and the seller's conduct. We are committed to using your feedback to strengthen our internal processes and ensure a safer environment for all users. Thank you for your patience.
it is very good fast delivery until now i bought 2 days ago and my order is still pending please do something i have even make a ticket for it but no response please let me just have my order
Reply from G2G2026-02-19
Hi Atte Aronen,
We sincerely apologize for the delay you have experienced with your recent order and for the wait regarding your support ticket. We understand how frustrating it is to have a pending transaction when you are accustomed to fast service. To allow us to investigate this immediately and provide you with an update, could you please provide your Order ID or the ticket number? We are committed to ensuring all transactions are processed securely and will look into this for you as soon as we have those details. Thank you for your patience and for bringing this to our attention.
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