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Events & Entertainment

G2G

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950 reviews

3.0950 reviews
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About G2G

Data updated
Website
www.g2g.com
Category
Events & Entertainment
Location
Malaysia
Status
Unclaimed
Last 12 months
687 reviews
Replies to negative
97% (373/384)
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About this business

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.

Written by the business, not verified by us.

Is G2G legit?

G2G (www.g2g.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts. Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.

Auto-generated from all reviews of this business. For reference only.

What people say

Cheapest items around

Updated Review, they actually responded and fixed it on the site. I'm really impressed they did that. I shouldn't have had to go through with a chargeback and trying to contact support multiple times, so I can't give a 5 star, but they did eventually make it right and they are the cheapest around. Thank you for making it right.

Reply from G2G2026-01-14

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.

i got scammed and i dont get help

Reply from G2G2026-01-14

We are sorry to hear you felt unsupported; however, our records show a different outcome. According to the G2G chat logs, the seller provided direct assistance to resolve your access issues. Furthermore, you explicitly confirmed in the chat that you were able to log into the account successfully. Since the delivery was confirmed by you, we consider the order fulfilled. If you are experiencing new issues, please open a new support ticket.

Don’t buy from Thanku,

Don’t buy from Thanku, A friend told me about this site and that it’s safe, since I can’t leave a review on this seller (thanku) i will leave it here. I ordered and paid, waited for an hour tried to contact the seller via chat no response so I cancelled my order, now will be waiting if i get a refund. Order no. 1767277635911FETV. Update: I tried another seller and it was perfect and fast.

Reply from G2G2026-01-16

We apologize for the inconvenience regarding your order. Our records indicate the transaction was not completed because the required EKYC verification was not fulfilled. As a result, the order has been cancelled and a full refund has been issued to your original payment method. While we are glad your subsequent purchase with another seller was successful, please note that verification is a standard security measure for certain transactions.

Good, but be careful and DONT pay by card

In general a site i've used to buy wow gold for ~20 times, it's legit and works, sometimes the sellers are clowns, but g2g has customer's back. However, do not use your card as payment method, opt for paypal instead, because over the past year, ive only provided my card info to 1 website (g2g), and it got compromised (allegedly by my bank doing regular safety checks, they noticed my details leaked, thus i needed to get a new card). almost a solid 5 star, worth your time anyway

Reply from G2G2026-01-02

We would like to thank you for your support. We look forward to serving you for many years to come.

Account I purchased was mis sold

Account I purchased was mis sold, didn't have correct unlocks, or correct in game currency, contacted seller to try and resolve the issue got one reply and haven't heard back in a week.

Reply from G2G2026-01-14

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.

They sell account with already changed…

They sell account with already changed passwords and accounts. Seems like the sell them multiple times the same acount. When you contact them they dont care. personally wouldnt use this anymore. There are better sellers. Update;; G2G has refunded me after making a ticket. It’s all solved in a proper way. Thank you.

Reply from G2G2026-01-14

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.

This card was good THIS TIME!

This card was good, but sooooo many have been already used!!

Reply from G2G2026-01-14

We are glad this specific card worked for you! Regarding previous issues, the seller has provided clear instructions on the correct redemption process. In cases where disputes were raised, we found that sufficient proof of a faulty code was not provided, which led to those cases being closed. We recommend following the seller's directions closely and capturing clear evidence if you encounter any issues in the future so we can assist you better.

Slow response and my account got banned…

Slow response and my account got banned after the process done xD

Reply from G2G2026-01-14

We appreciate you taking the time to leave a review. Our support team attempted to follow up and requested additional details, but no response was received within 48 hours. As a result, the case has been closed. Your feedback has been noted, and we remain committed to improving our service.

Works ok

Everything works but after a day or 2 you lose all followers likes or whatever you purchased, they refund which is nice

Reply from G2G2025-12-28

Thank you for reaching out. We value all feedback and strive to improve our services. However, we could not verify your report as no order number was provided. Please consider updating your review with this information or filing a ticket through https://support.g2g.com/en/support/tickets/new so we can address your concerns.

I recently completed

Hi, I recently completed an order on G2G. The buyer has confirmed receipt, and I have uploaded the delivery proof. However, the payment is still showing as floating, and the order is not appearing under Completed Orders, even though the status shows completed. Could you please confirm if my payment is safe and when it will be released after the protection period? Thank you for your help...

Reply from G2G2025-12-28

We understand your concern and appreciate you reaching out for clarification. For game account orders, payment is only released after the 14-day insurance (protection) period has fully ended, even if the buyer has confirmed receipt and the order status shows completed. To ensure a smooth release, please make sure you have uploaded complete and clear proof of delivery. You can find detailed payment schedule here: https://support.g2g.com/en/support/solutions/articles/5000001416

The code was banned after 2 weeks

The order went fine, but the code was banned after 2 weeks. So: zero utility!

Reply from G2G2026-01-14

We’re grateful for your feedback. After reviewing the matter, we contacted you for clarification but didn’t receive a response in time. The case has since been closed. Thank you for sharing your experience with us.

Supposed to get payout within a day

Payout took a long time, but eventually arrived

Reply from G2G2026-01-14

We apologize for the delay you experienced with your payout. While we aim for fast processing, certain transactions require additional verification, which can extend the timeframe. We can confirm that your payment has now been successfully completed. We are also working to improve our support response times to ensure our sellers are kept informed. Thank you for your patience while we finalized this for you.

Very Slow and terrible customer…

Very Slow and terrible customer support with alot of unresposive sellers when there is issue with purchased product!!! Never buy from seller with low priced suspiciously listed item and with 0 sale statistics or without any positive feedbacks..I was learned on my foult..My experience is from 4 buy, 3 scam, 1 success, 3 week left and my money still not refunded!.. Anyway not bad webshop, but they need to harden on security criteria from sellers side and prioritise reply from honest customers...They closed my ticket without solution and marked order as delivered without issue..sometime painful company..rather not recommend to buy there if you dont want fight over weeks for your truth and money if something goes wrong!....(***After publicating this feedback, G2G Support next day was refunded my funds as store credits, thank you TrustPilot, good website A+++++)

Reply from G2G2025-12-26

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.

seller delivered on promise, but service is mediocre

seller delivered on promise. BUT note: they do not respond to your messages before or after buying. Asked some questions regarding the account and they left me on seen, when i needed help after receiving the account, they also didnt respond.

Reply from G2G2026-01-14

Thanks for sharing your thoughts. We reviewed your report and reached out to continue the investigation, but without a response after 48 hours, the case was closed. Your feedback is important to us, and we will use it to enhance our service.

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