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Events & Entertainment

G2G

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950 reviews

3.0950 reviews
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About G2G

Data updated
Website
www.g2g.com
Category
Events & Entertainment
Location
Malaysia
Status
Unclaimed
Last 12 months
687 reviews
Replies to negative
97% (373/384)
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About this business

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.

Written by the business, not verified by us.

Is G2G legit?

G2G (www.g2g.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts. Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.

Auto-generated from all reviews of this business. For reference only.

What people say

Got the items as described but had a…

Got the items as described but had a save error because of it which deleted my 2k+ coconut screampies on Feng min and other anniversary offerings on survivor and killer. Besides that good offer overall. Offerings couldn't be restored so they are just gone.

Reply from G2G2025-12-09

Thank you for sharing your positive experience. We're looking forward to your next visit.

my first order didnt go throught

my first order didnt go throught, seller was not answering chats and contacting support gave me an auto response at closed ticket - i had to refund order and make another - it went through fine.

Reply from G2G2025-12-10

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.

take so much to resolve the problem

Reply from G2G2025-12-26

Thank you for sharing your feedback. Our team reached out to you after reviewing your case, but we didn’t receive any further information within the waiting period, so the case was closed. We truly value your input and hope your future experiences with us will be smoother.

i got scammed from user IPlayLife

Hello, i got scammed for an account i bought. I had full access to it for a month and then it logged me out and the email and password were changed. Currently i have reached out to steam and if they dont give the account back i would like a refund. Thank you

Reply from G2G2025-12-10

We appreciate you bringing this matter to our attention. We understand your concern regarding your game account. Unfortunately, as the agreed-upon insurance period has concluded, our ability to investigate is limited. We recommend reaching out to the seller directly for any further inquiries about your account. We apologize that we cannot offer more direct assistance at this time. To learn more about our policies and procedures, please visit: https://support.g2g.com/en/support/solutions/articles/5000896721

Took a little while

Took a little while, did it. But I got immediatly banned

Reply from G2G2025-12-10

Thank you for your feedback. After reviewing your issue, our support team contacted you for more information but didn’t receive a reply within the set timeframe. The case has now been closed. We appreciate your input and will continue improving our processes.

I thought it was a scam, I was so wrong…

At first I expected it to be a scam site, I was proven wrong. Don’t get me wrong it probably depends on the seller but from my experienced the seller took like 5 minutes so damn. Hey look into it if you think it’s worth it but coming from me I’d say it is. (This is my first review haha)

Reply from G2G2025-11-28

Thanks for taking the time to share your positive feedback. We're delighted to have you as a satisfied customer.

sellers are only for money not for…

sellers are only for money not for value. recently i buy netflx account from seller "victw". they delivery working netflx account. account works when delivery. when i marks as delivered after 1 hour seller change password and didn't provide new password. where i should report. there is no any report option after you mark "Completed". so that's negative point of website.

Reply from G2G2025-11-28

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.

Steam Wallet Codes

What is this about: I bought a Steam Wallet key, but the code I received didn’t work. Later I found out that the seller hadn’t been active for over a year. Since I recorded the whole process, I contacted support. The refund was approved within 5 days. Pros: - Great selection of Steam Wallet codes at reasonable prices - Good and fast response from support Cons: Inactive sellers offering non-functional codes What could be improved: Verifying seller activity. Items sold by a seller who hasn’t been active for over a year should never appear in the store. This time I’m satisfied with the support and I’m giving 4 stars. I’m removing one star due to the lack of seller verification.

Reply from G2G2025-11-28

We're ecstatic about your positive feedback! Thanks for being an amazing customer.

i wasnt given my exact followers and im…

i wasnt given my exact followers and im losing my followers by the past week

Reply from G2G2025-11-25

We sincerely apologize for any inconvenience caused. However, since no order number was provided, we’re unable to look into this further. Please revise your review to include the order number or file a report at https://support.g2g.com/en/support/tickets/new so we can investigate promptly.

He/She didn’t respond in a timely…

He/She didn’t respond in a timely manner and I had to file a complaint for him/her to address my issue. After the complaint, he/she finally took care of it — it shouldn’t have had to come to that.

Reply from G2G2025-11-28

We’re sorry for the frustration this situation caused and understand how inconvenient it can be when response times fall short. According to G2G Chat records, the seller resolved your issue promptly once contacted, and there were no further problems with this order. We appreciate your feedback and will continue working with our sellers to improve communication and provide a smoother, more reliable experience for all customers.

didnt recieve product

took very long, at the end i never even got the product

Reply from G2G2025-12-10

We sincerely apologize for the frustration this situation has caused. We understand how disappointing it is to wait for a product and feel like you never received it. After reviewing the order, the seller provided valid delivery proof, so the case was resolved in their favor according to our verification process. We know this may not feel fair from your perspective, and we truly appreciate your patience and understanding. Your feedback is important, and we are constantly working to improve communication and transparency so that future purchases can be smoother and more reassuring.

Got Scammed

Edit: G2G got back to me and refunded the money from the scamming seller. Thank you. (Also, please add a proper live chat; the email takes ages to get replied to) Ordered a yearly account and the account got deactivated within a week. The seller is not helping. My money is gone. No button to report it to G2G.

Reply from G2G2025-11-28

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.

i purchased yt premium for 1 year but…

i purchased yt premium for 1 year but only got it for a month… heres my order number incase you don’t believe me 1760733076375QA75

Reply from G2G2025-12-03

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.

Not company's fault but the seller

Not company's fault but the seller, absolute scammer, he said riot games deleted the skin even tho i played with it multiple matches and he said non-refundable yet in his reviews people who report this issue he told them he'll refund it, and he talked to me in a mocking manner in private

Reply from G2G2025-11-28

We’re sorry to hear about your experience and understand how frustrating this must be. We requested the necessary proof from you to investigate the issue further, but no response was received within 48 hours, so we were unable to proceed with the investigation. Please know that we take reports like this seriously and continuously monitor seller behavior to maintain a safe and fair marketplace. Your feedback is important and helps us improve our processes to provide a more reliable experience for all customers.

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