At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Written by the business, not verified by us.
Is G2G legit?
G2G (www.g2g.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
Auto-generated from all reviews of this business. For reference only.
Beware of sellers - support eventually resolved cases
People selling invalid accounts. I reported invalid accounts and asked for a refund, but they allowed the seller to mark it as delivered and did not refund me. Customer support was initially unhelpful.
After posting negative review, the support team resolved three of my cases, so I am updating my rating accordingly.
Reply from G2G2025-12-03
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
Thank you for your feedback. Glad you have a great experience in our website. We will continue to do our best and provide a better service to all our customer.
Seller did not provide a working playlist link (m3U). Portal link was working however.
Reply from G2G2025-11-19
We thank you for your thoughtful feedback and acknowledgement on our consistent effort to provide a comfortable and pleasant experience to all our customers.
Many scammers and tickets take too long to be answered but they actually help you.
Reply from G2G2025-11-19
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
i have bought over 50 accounts on the website at first it was very very good these days the offers are sketchy example
sellers by pass the rules for example: you cant sell accounts that are not full access the ,,anti cheat'' is probably AI and searches though the offers to scan if there is an offer which is saying that is not full access
so sellers make you go out of G2G into their link with a .doc document where they say its not full access and its a share account
nowhere it says its not FA you have to go through the dodgy descriptions and go to dodgy links
some sellers which have good reviews are rude and uncooperative i have had so much headaches with sellers
if you want to be e seller a lot of game sections are missing lets say you have an account to sell for the game X but there is no account category for the game X there is only Digital pins(cd key) category so you cant list it
the support for the most part i'd say its alright
i would recommend it becareful of the dodgy offers where they dont crearly explain the product and try to rip you off with no refund
Reply from G2G2025-11-17
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
i like this service , i'm member since 2022, but the number of scammer are inceased some of them even scammed self !!! please take a action against the new seller !! G2G is still greatest
Reply from G2G2025-11-17
Your feedback is a reminder of why we love what we do. Thank you for choosing us!
Not every seller is genuine. I do not know how g2g vets sellers on its platform. some sellers are a waste of time. Responsible sellers however are a jot to deal with and worth your custom on g2g. g2g protects your purchase in any event which is a good thing all in all. Thanks
Reply from G2G2025-12-03
Thank you for sharing your experience. Our support team requested further details to assist you, but we did not hear back after the waiting period. The case has now been closed. We appreciate your feedback and will strive to do better.
alot of items, services and things you can't get many other places, with really good prices. need to be fairly careful with whom you buy from as it is a marketplace but if using the rating system and buying from established sellers its generally safe.
Reply from G2G2025-11-17
Thank you for taking the time to share your experience with us. We're delighted to have you as a satisfied customer.
I think G2G services are innovative. However, I'm always dissatisfied with purchases from Russian sellers. Their product descriptions are unclear and their after-sales service is poor. If I could easily access seller information at the time of purchase, I might avoid Russian sellers.
Reply from G2G2025-11-17
We appreciate your review and regret that your experience didn’t meet expectations. Unfortunately, without an order number, we’re unable to investigate this matter thoroughly. Kindly revise your review to include the order number or submit a detailed report here: https://support.g2g.com/en/support/tickets/new. We’re eager to assist you.
I received my 3-month ChatGPT Pro account purchased on G2G starting October 5, but it was deactivated on November 12, even though it should have been active until January 5. The vendor keeps delaying resolving the issue without giving a clear timeline, and the ticket system has not responded for 3 days. It would help if the company ensured accounts remain active for the agreed period and responded promptly with clear solutions.
Purchase order: #1759685123510AZ3H
Reply from G2G2025-12-03
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
you should have more respond for people who buy thing from seller , you guys should have Live chat so people can talk to u right away when problem happen , i lost 20$ cuz of one seller and i reported so many time but u guys just go to his side .
Reply from G2G2025-12-03
We sincerely apologize for the frustration and inconvenience you experienced. We understand how important timely support is, especially when there’s a concern about a purchase. To ensure a fair review, we escalated the issue to the seller and requested proof of account transfer and ownership. The seller has now provided valid registration details and transfer proof, and based on this verification, the case has been closed. We truly value your feedback about support responsiveness and take it seriously as we continue improving our services. Your experience matters, and we appreciate your patience throughout this process.
When you buy a product, you find it's completely undamaged. It worked the next day, and the customer service was very good despite the problems.
Reply from G2G2025-11-17
Thank you for your review. While we’d love to address your concerns, we’re unable to verify your report due to the absence of an order number. Please update your review or submit a support ticket here: https://support.g2g.com/en/support/tickets/new to help us resolve this matter quickly.
The team immediately resolved my issue after a negative review. I appreciate it, but it would be better not to resort to "blackmail" with a negative review.
Reply from G2G2025-11-17
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
I bought playlister. Not working. Seller tried different tactics, still not working. Very disappointed.
Reply from G2G2025-12-03
We appreciate you taking the time to leave a review. We followed up on your report and waited for further information, but without a reply after 48 hours, the case was concluded. Thank you for your honest feedback.
There are no specific guidelines when you send a link to download applications, twice I have paid for PDF applications and have been unable to just click, download and go.
Very disappointing
Reply from G2G2025-12-03
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
After i bought what i needed there was no direction whatsoever of what to do next.
Like, i expected something like the seller contacting me about where and when we could finish the transaction but there was nothing like that at all, i just had to be online right after i bought the item and had to wait for the seller to login.
Obviously i wasn't expecting it to be instant, i just wanted some type of confirmation on when i would like to receive the items that i bought
Reply from G2G2025-12-10
We’re truly sorry for the confusion and frustration you experienced during your purchase. We understand how unsettling it can feel not to receive clear guidance after placing an order, especially when you’re expecting confirmation from the seller. In this case, the seller hadn’t uploaded delivery proof initially, which caused delays in communication. After reviewing the situation, we confirmed that the order was eventually delivered and ensured that the funds were correctly rolled back and released to the seller. We appreciate your patience and want you to know that your experience helps us improve our processes to make future transactions smoother and more reassuring.
The way the site works is great. The escrow service built in is a comforting safeguard. You order a service, the seller fulfills the order, they get paid. It's what happens after that, that's not so great. Bought a years 'service', it lasted three weeks. Then trying to get any resolution is not happening. Seller disappeared. 'Service' stopped. Money gone. No recourse via g2g. They can't force a seller continue to provide a service if they are not responding. Thankfully it was only a small amount. Not g2g's problem.
Reply from G2G2025-12-03
Thank you for reaching out and sharing your concerns. We understand how frustrating this situation must be for you. Since you have released the payment to the seller, it limits our ability to intervene in the matter. However, we want to assure you that we take these issues seriously and have already banned the seller from our platform. Your feedback is valuable to us, and we are continuously working to enhance our buyer protection measures. If you have any further questions or need assistance, please don’t hesitate to let us know.
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
The app does not work all the time. I’m using TiVimate. It is hit and miss
The app “TVmate” does not work every time. The app also, takes a long time to start. My brother-in-law uses An app called “TV” and it works great. He introduced me to you. I can not locate his app. Any suggestions as to the best app to use with your subscription?
Reply from G2G2025-11-13
We thank you for your thoughtful feedback and acknowledgement on our consistent effort to provide a comfortable and pleasant experience to all our customers.
a lot of scammers on g2g and some of my tickets still havent been answered after several weeks.
Reply from G2G2025-11-12
We’re sorry for any inconvenience you may have experienced. Without an order number, we’re unable to verify your case. Please consider updating your review or reporting the issue directly at https://support.g2g.com/en/support/tickets/new for further assistance.
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