At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Written by the business, not verified by us.
Is G2G legit?
G2G (www.g2g.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
Auto-generated from all reviews of this business. For reference only.
I purchased gold; the seller failed to deliver the gold and told me to cancel the order from my side, and I did cancel. When I purchased the gold again, I had to pay the G2G platform fee again.
Reply from G2G2025-10-07
Hi there, we’re very sorry for the inconvenience caused and understand how frustrating it must have been. After reviewing your orders, the original order was canceled and the refund was issued to your G2G Store Credit balance, which you then used to purchase a new order. As the refund was successfully applied to your SC balance and the new purchase has been completed, we’re unable to provide additional compensation for the platform fee. We truly appreciate your understanding and feedback, and we’ll continue working to make the process smoother for all buyers in the future.
WAY TOO LONG WAITING TIME FOR ORDERS AND POOR CUSTOMER SERVICE.
I ordered the 100 gold on sunday and didn't receive in untill friday morning. (I was charged sunday which is technically illegal in EU)
I did write several times on sunday but they didn't send it. On friday (next time i logged in) it still wasn't there and i wrote again in the morning. They wrote "checking" after 3 hours i wrote "??" they answered "I" "will" "check" in 3 seperate messages. I then gave up and though I would write a complaint later - but it showed up a few hours after that.
Reply from G2G2025-10-07
Hi there, we’re sorry for the long waiting time and understand how frustrating the delay and communication issues must have been. We’ve reviewed your order and can confirm that the seller has delivered the order, and the order has been marked as completed. While the delivery eventually went through, we acknowledge that the response from the seller was slow and could have been clearer. The seller has already been warned regarding this behavior. We truly appreciate your patience and feedback, which helps us improve both delivery times and customer service for a better experience in the future.
Let's hope you don't have to push a claim, or else..
Edit : as stated by G2G staff, the order has been refunded and I'm happy that the matter was taken seriously. Thank you for that.
In the meantime, I was hit by a request to provide all my real life information instead of the proof I'm being the holder of the card used in my payments, and it's something I'm not willing to do. it's going way over the boundary of privacy, just for some low price accounts.
So I've left the website, I put one more star for the support reaction, but leaves two out for going too far in their check.
It was short but interesting. Thank you.
-----
It's important to note you're probably on your own once an order doesn't go smoothly.
The way G2G proceed if, in my case, all given accounts aren't working, is to simply ask the vendor to continue doing so.
Of course, this won't lead anywhere, and in the end the vendor just get away with it. A very strange way of proceeding, giving scammers all the leeway to continue in doing so.
Hopefully, some orders went fine, but it only accounts for 2/3 and all the problematic ones went unresolved.
Reply from G2G2025-10-09
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
scammed for acc within 24rs
Edited rating because they actually refunded which I didn't even ask for because I was expect they will not
Reply from G2G2025-10-07
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
Updated review:
Customer support reviewed my complaint and credited my account. Thanks for being quick.
Previous review:
The seller never delivered the product as promised. Order number: 1758163374633QD2K
He became unresponsive and now I can't get my money back. No easy way of contacting support to help me with this issue. Very disappointed as I previously had a few good purchases in the past. I won't be using their platform again.
Reply from G2G2025-10-02
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
At the start it was good then everthing went worng Not even c1 was possable..
Reply from G2G2025-09-28
We appreciate your review and regret that your experience didn’t meet expectations. Unfortunately, without an order number, we’re unable to investigate this matter thoroughly. Kindly revise your review to include the order number or submit a detailed report here: https://support.g2g.com/en/support/tickets/new. We’re eager to assist you.
Vast majority of listings are either scams or extremely overpriced; site is FILLED with bot listings of botted accounts by bots run in countries where it's more profitable to bot than regular work.
Reply from G2G2025-09-28
Thank you for your feedback. We’re sorry to hear about your experience and would like to look into this further. However, as you haven’t provided an order number, we are unable to verify your report at this time. Could you please update your review with the order number or submit a report directly through our support page at https://support.g2g.com/en/support/tickets/new? This will help us resolve the issue promptly.
All of the sellers delivery times were not on time, and I out right got scammed by sellerbish, he gave me the acc Info I wake up and everything is changed all the info and I’m signed out everywhere. Hellen wong is the goat tho
Reply from G2G2025-10-06
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
I was sold invalid/used keycodes on this website. I opened a ticket for company support, wishing for a refund. At first, they were hesitant to help me, because I took too long to provide them with evidence. There was a 48 hour time limit which was not clearly written anywhere. Thankfully, after some back and forth of emails, they agreed to take the evidence and provided me with the refund.
It was frustrating that they initially refused to help me, but I am happy I was refunded in the end. Nevertheless, be careful with this platform.
Reply from G2G2025-10-06
Hi there, we’re truly sorry for the frustration you experienced and appreciate you taking the time to share your feedback. We understand how stressful it can be to deal with an invalid code, and we’re glad that the issue was eventually resolved and your refund was processed. While we do have a standard timeframe for submitting proof to help us review cases efficiently, we also recognize that delays can happen and do our best to accommodate when possible. We appreciate your patience throughout the process and will continue improving communication to ensure smoother experiences in the future.
Completed order swiftly, but did not follow instructions. They managed to lose one of the hardest crystals in the game to get and I explicitly said to restore it, but now I have to grind it back again. Otherwise, can't complain.
Reply from G2G2025-09-24
We’re sorry to hear that your experience didn’t go as smoothly as expected, even though the order was completed. We completely understand how disappointing it must have been to lose such a valuable in-game item, especially after you had given clear instructions. According to the chat records, both you and the seller agreed that compensation would be provided on your next order, and we hope this helps to address the issue. We truly appreciate your patience and feedback, and we’ll continue working to ensure smoother and more satisfying experiences for our customers in the future.
The Payment review ist really annoying and ive lost so much time because of this...
Reply from G2G2025-10-16
We’re sorry to hear about your frustration and understand how inconvenient the payment review process may have felt. Please note that payment reviews through Sofortbanking are part of standard security checks designed to protect both buyers and sellers from unauthorized transactions. Your order has since been successfully delivered and completed. We truly appreciate your patience throughout this process and your understanding of the extra measures we take to ensure a safe and reliable purchasing experience for all our customers.
I’ve purchased many items from G2G. Three Star experience. I do want to give people a heads up about CheaplyStore. They’re scammers and be aware of anything you purchase from them. If it’s accounts, they will recover them or change the password after you purchase the order. BEWARE!!!
Reply from G2G2025-09-19
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
The sellers are all fraud on g2g. And g2g will side with seller when issue is escalated, no matter how much you give them the proof. So don't waste your money on g2g, instead give it to charity if you want to freely distribute your money. On other side, if you are seller, you will love it, by selling junk for any price you ask for.
Finally got the verdict in my favor.
Reply from G2G2025-09-12
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.
Hi, Im seller on ur website and I did a withdraw for my money to my ETH wallet and I got only failed transaction process ..so what's wrong ?? I messaged the support team and no answer and after the fifth time of failure transaction u send ( fake trying to pay the seller his money) ... And they stop trying to send me my money ...!! I hope u being legit website and help me to solve that problem and I will edit my rate after .
Reply from G2G2025-09-10
We regret to inform you that we are only able to cancel your payment, as our portal indicates the status as ‘Canceled’ due to the payment reprocess reaching the maximum number of retries. If you are experiencing issues with receiving the payout, we kindly recommend that you contact the payment provider, TripleA, https://support.triple-a.io/knowledge for further assistance.
Everything works great, the best seller in the market, I check this website first to buy anything, one problem is the refund is so bad, I always need to talk to my bank about penny dollars
Reply from G2G2025-09-10
Thanks for making our day with your positive feedback. We're dedicated to serving you with excellence.
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