At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Written by the business, not verified by us.
Is G2G legit?
G2G (www.g2g.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
Auto-generated from all reviews of this business. For reference only.
Original message : It's a website full of scammers that do not actually provide any services. I ordered an ESO horse and the seller I ordered from quite clearly stated on his offer that he had around ~10k items in stock. I promptly order the horse and then receive a message from the seller saying they don't have ANY items in stock. I reasonably ask how long would it take for a restock and I get the most vague and general answer possible, quote "when theyre still in stock" yeah thanks for the irony. I tried to contact customer support providing them with evidence and requesting a FULL REFUND and it's been 3 days now and no one has answered and I haven't gotten a cent back. I got mislead into concluding a purchase contract, I paid for an item, and thus I expect that item to be DELIVERED. Very simple. It's not rocket science. Stay clear from this site because they steal your money.
Update after contacting G2G staff : I received a full refund plus 4 EUR extra bonus as compensation although it did take a bit. I initially put a 1 star review but now I changed it to 4. I don't know. I just wish the site could take harsher actions against unserious sellers. But at the end of the day I got my refund and a bonus compensation so the staff do actually listen to you. Just be careful with sellers. But thank you G2G for taking action and still listening to customers.
Reply from G2G2025-09-11
We’re sorry to hear about your disappointing experience with this order. The situation was escalated, and since the seller was unable to fulfill the purchase, your cancellation request was accepted and the full refund has already been processed. In addition, a 20% compensation based on the order amount was credited to your store balance. We understand how frustrating delays and vague responses can be, and we’ve reminded the seller to be more transparent about stock and delivery times. Your feedback is valuable and helps us keep improving the platform.
I would like to start by saying the boosting service itself is pretty fast and not much to complain about. But my last order has thoroughly annoyed me. I asked specifically to have the exploration completed without touching the main quest. I unlocked the areas for everything required to get 100%. But due to a "miscommunication" the booster cleared my main story anyway. I have followed the entire story til now. There is no way for me to replay it. Best bet for me is to watch someone else's play through on youtube. Ruined an experience for me due to a miscommunication and the response was a fair discount on a future purchase. Like honestly I dont think future purchases are the main concern at that time. I am leaving the review at 3 stars because the service provided til this moment has been great. My gut feeling right now is to rate lower because the issue is due to carelessness for something simple.
Reply from G2G2025-09-04
Thank you for taking the time to share your honest experience. We understand how disappointing it must have been to see your request overlooked, especially when it involved something as important as the main quest storyline. While the booster completed the order efficiently, we regret that this miscommunication affected your gameplay journey in such a significant way. The seller has offered compensation for your next purchase, but we also recognize that no discount can truly replace the lost experience. We sincerely apologize for this situation and will continue reminding sellers to follow buyer instructions carefully to prevent this in the future.
4/5 ⭐️
G2G has some really good deals, and if you find a reliable seller, you can save quite a bit. The downside is that not all sellers are legit, so there’s always a risk of being scammed if you’re not careful. It’s definitely a “hit or miss” marketplace. Always make sure to check seller ratings and reviews before buying.
Reply from G2G2025-09-01
Your feedback brightened our day! We're grateful for your support and can't wait to welcome you back.
Ordered a yearly pro account for CapCut. The order was never matched: after the firs replacement of a no working account, the second one was just a weekly pro account.
I opened a ticket with the customer service and they refunded my money. Than I ordered another account that worked perfectly.
Reply from G2G2025-09-03
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
well, i asked a question about a purchase i made through the website and when used the chat feature to get an answer the response was they don't sell products. i have to contact the seller which i didn't understand since i made the purchase through g2g.com
Reply from G2G2025-09-11
Thank you for sharing your experience with us. We understand the confusion you felt when first reaching out for help. On G2G, sellers manage their own products directly, which is why certain questions are best handled through the seller chat. In this case, the seller has already assisted you and you confirmed receipt of your order. Since we didn’t hear back after reconfirming, we believe the issue has been resolved. We truly appreciate your patience and feedback, which helps us improve communication for a smoother experience.
i tried to show the coach my logs and stuff, wher my problems lies. he got me into swapping hero skills. it didnt work. i shoudl have sticked him and checking my logs as i wanted to. it didnt help me tho. i also told the adv. he said its not much more done in 1h. this is not a service or answer i would expect. disappoing.
Reply from G2G2025-09-02
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
I purchased an account from this website, and the seller cheated me. The account was deactivated within one day. I tried to contact him, but he doesn't reply.
Update: G2G platform had solved the issue and refunded my amount.
Thanks 😊👍
Reply from G2G2025-09-02
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
I am satisfied with the items and prices. The only drawback is that, sometimes I have to wait quite a long time to wait since many sellers live in different time zones. (they're sleeping when I make orders)
Reply from G2G2025-08-19
We can't thank you enough for your positive feedback. It's customers like you that drive us to improve.
Ordered streams. The streams did not show up on the agreed chart. No explanation and now days of run arounds 'send me link', 'show me ticket number', etc. Ticket & order confirmation are in the chat posted by seller. If you can't fill the oder be honest and say it's too big.
Update- seller has contacted me and has promised to fix the issue.
Reply from G2G2025-08-24
Your feedback is a wonderful gift. We're committed to maintaining your trust in us.
This is a great website, I really like it, but the tech support has ignored my ticket for the second time. If tech support does not ignore tickets, then the site will be 5 out of 5. Please note my ticket number #4621037.
Reply from G2G2025-08-19
Your kind words are a testament to our team's hard work. We're here to serve you with excellence.
Great service. Contact with the service provider went very well. Always available, kind and respectful. Not to mention the transaction was very proferssional. Would 100% recommend to anyone looking for honor boosting.
Reply from G2G2025-08-18
We greatly appreciate your feedback. We are delighted that we are able to meet your standards in the given criteria. Hope to keep on improving!
Bad sellers. Vpn, canva, capcut, etc
... Accounts stop working after 2 days!
P.S: I didn’t expect the G2G agency to come over here and solve my issue 👀
Thanks! I've changed my 0 star to 4.
Reply from G2G2025-08-19
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
Good Platform, but Filled with Scammers and a Terrible Refund Policy
While the site is good and may have some good sellers, it is also filled with scammers. I’ve seen this happen on other sites as well, but the problem here is that after the order is confirmed (automatically after 3 days), you get no assistance if your account is stopped or the service disappears. G2G provides no help since they say you only have 3 days for a refund. I haven’t seen this issue on other sites—there should always be after-sales service to hold sellers accountable for their product descriptions, and the money should not be released to the seller immediately.
Reply from G2G2025-09-02
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
Experience is normal. Support takes time and when clients have problems then no one is there to help 24/7.
Reply from G2G2025-08-19
Thanks for your feedback. We understand you experienced a delivery delay. As a global marketplace, factors like timezones, server demand, and seller performance can affect delivery times. You can always chat with sellers directly about stock before ordering. Your order has now been delivered, and we've informed the sellers about your feedback to ensure they meet delivery guidelines. We apologize for the inconvenience.
Tech support ignores my messages that my purchased account was stolen by the seller of this account.
Reply from G2G2025-08-15
We sincerely apologize for any inconvenience caused. However, since no order number was provided, we’re unable to look into this further. Please revise your review to include the order number or file a report at https://support.g2g.com/en/support/tickets/new so we can investigate promptly.
Purchased FC26 refunded and the Account has no game right now
I've purchased FC26 standard edition on g2g from a seller HelenWong. After that, I linked it to an EA account I created. After that, EA account got banned. I reached out to EA and they said it violated the user agreement and the ban will be permanent. This means I can't play the game I bought because linking it to an EA account was mandatory. And its got banned. After, I reached out to the seller and they were never helpful. I reached out to G2G and I sent them what they want, screenshots, videos, and every possible proof. They made me wait more than a week and always repeated the same thing. They even asked me for the proof I sent. They were not helpful.
What happened after that is, I once more reached out to EA and this time they removed my ban but once I logged in to my steam account after that, The game was refunded to the seller. So the Steam account I received with FC26, was a gift from a friend on the account I received. This was the method they were using. And when I logged in to the steam account, the account had an alert saying "Your recent gift received from your friend "vddwyf" has been successfully refunded. The games associated with this gift will not be playable, and you may safely delete any local content associated with this gift. You should check with your friend if this refund was unexpected.". So, the account I bought has no game anymore. So I tried many times, but the help center is trying to avoid me sending the same email repeatedly. I gave all the proofs. I just want my money back.
After 2 weeks, they refunded my money.
Reply from G2G2025-08-18
Your satisfaction is our priority. Thanks for sharing your positive experience with us!
If you expected 100% winrate , dont think about it, its imposible.
In all the experience I had, it wasn't always the greatest, I expected every match to be won, but players on my team who played with cheats if they saw that the opposing team also had cheats, didn't really show any interest in winning if they saw that they had much better cheats than them.
Reply from G2G2025-08-14
We’re sorry to hear about your experience. To help us resolve this issue, we kindly request that you provide your order number in your review or submit a report through this link: https://support.g2g.com/en/support/tickets/new. Without this information, we’re unable to investigate the matter properly.
initially the seller told me 1h, i ended up getting the order in >3.5 hrs. I got what I paid for, but it took a bit longer. Also the communication from the seller side was kinda lackluster.
Reply from G2G2025-08-14
Thank you for your kind words! We appreciate your feedback and look forward to serving you again soon.
i got the thing what i payed for but very slow reaction time, i was up the whole night but in the end i received what i got.
Reply from G2G2025-08-19
The order has been successfully delivered and confirmed by you. While we understand the delay caused some inconvenience, we’re glad to hear you eventually received what you paid for.
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