At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Written by the business, not verified by us.
Is G2G legit?
G2G (www.g2g.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
Auto-generated from all reviews of this business. For reference only.
everyone i have dealt with has be great except one person by the user name jinkeyz. He had a item for sale accepted the money put it up for preparing and then it says fast delivery but i waited 2 hrs and the guy did not answer me once not msg me or anything and did not at least tell me what is going on horrible customer service he was online selling to other people because a friend of mine went to buy a item of him so he was choosing to ignore me and take my money for free. He had no COURTESY to tell me what's happening while he was online doing other sales. this is insane he could have just sent a msg and said sorry sold out ro anything but he chose to ignore me
Reply from G2G2025-07-06
Thanks for letting us know about your delayed order. As a global marketplace, delivery times can be affected by factors like time zone differences, online status, server demand, and individual seller performance. You can always use the Chat function to check stock with sellers before you order.
Your order has been refunded, and we've shared your feedback with the sellers so they can improve their delivery compliance. We apologize for any inconvenience.
Only a 50% success rate on purchases not going sideways prices are good. But after digital goods are delivered and they check out you are supposed to confirm order and write a review. But days or weeks later if it stops working you really have no recourse you can do a video dispute with the site within 14 days but you are really at the mercy of the seller. Don’t spend any money you are not willing to loose it may or may not work out for the long term.
Reply from G2G2025-07-06
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
Support is not professional, and there is a delay in response after several days. The offer prices are not real. The interface shows a value, but when we go to the payment gateway, we find that the prices have increased for no reason. [Note: Market price fluctuations have nothing to do with this. I have tried all the currencies supported by the platform; this happens with all currencies.] This means that the problem is with the offer, not the price.
The offer prices are fake.
Reply from G2G2025-07-03
Thank you for your feedback. We’re sorry to hear about your experience and would like to look into this further. However, as you haven’t provided an order number, we are unable to verify your report at this time. Could you please update your review with the order number or submit a report directly through our support page at https://support.g2g.com/en/support/tickets/new? This will help us resolve the issue promptly.
For the most part it is a good site however some of the rules that apply are absolutely stupid.
Multiple sellers couldn't hold their end of the bargain and asked me to proceed with a refund. In the end I have reached the maximum limit for the day and I had to do a special verification. Why do I as the 'buyer' have to get the 'punishment' of reaching the max daily limit and having to verify with my ID card because the sellers couldn't hold their end of the bargain? I find it stupid and now I have to wait and I'm forced to use my money on the site, without an option to refund to my bank account anymore.
Reply from G2G2025-07-10
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
I’m very disappointed with G2G’s support. I submitted 3 tickets over several days about a suspicious Steam account I purchased, and still haven’t received a single response.
The account I received had a Chinese email domain, which I specifically asked to avoid in the order note. The seller ignored my request, refused a refund, and support has not responded for over 3 days.
I haven’t confirmed delivery, and I’ve asked for a refund multiple times. I even reached out via email, Instagram, and Discord, with no luck.
This has been very frustrating. I hope G2G sees this and takes action.
Ticket numbers: #4462534, #4464112, #4469505
Reply from G2G2025-07-10
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
I used years ago with no issues. But recently I have tried 3 or 4 sellers with no communication back.
One seller offered a service, I paid for it and 48hrs later asked me to cancel order.
Messaged numerous times with no response except on my last message to cancel order.
The only reason I gave 2 stars as G2G did sort my refund out really quick.
This is for G2G.
Order no. 1750707458852L019
And if you can see my chat you can see I have messaged 3 other members with no response back.
Reply from G2G2025-07-02
Thanks for letting us know about your delayed order. As a global marketplace, delivery times can be affected by factors like time zone differences, online status, server demand, and individual seller performance.
You can always use the Chat function to check stock with sellers before you order. Your order has been refunded, and we've shared your feedback with the sellers so they can improve their delivery compliance. We apologize for any inconvenience.
Just don’t buy 35m if u buy then more money because in the process the modders change your properties and more alone buying back everything I lost 15m out of my originally ordered 35m
Reply from G2G2025-07-10
We are sorry to hear your item was lost during a boosting service. We understand this is a frustrating experience.
However, we cannot provide compensation for items lost during boosting. Our policies clearly state that such risks are assumed by the buyer. Boosting services inherently involve sharing account access, which carries risks of item loss or account issues that are beyond our control. We advise extreme caution when engaging in such services.
Irresponsible seller price fixing and expected result from G2G
there are times when seller are not able to deliver due to price fixing and trick buyer to clicking their selling page and after payment, they just dont reply nor deliver their goods, but when buyer request G2G to deal with this kind of seller, they simply just send an email said your refund has been made, that's it with no consequences made to the seller.. I think its unfair to buyer to deal with these kind of issues on daily basis.. I had fallen into this kind of scheme almost on daily basis as im trying to purchase something from the site and report it every time, the time i use for making report i could make a meal for my family already.
Reply from G2G2025-07-10
We understand your frustration with sellers not delivering items due to issues like character name discrepancies or price concerns. It's truly unacceptable to face such schemes repeatedly.
We want to assure you that we have warned the sellers involved about these violations. We are continuously working to improve our monitoring and enforcement to prevent such occurrences and protect buyers like yourself from these frustrating experiences.
Thanks for your feedback. We understand you experienced a delivery delay. As a global marketplace, factors like timezones, server demand, and seller performance can affect delivery times. You can always chat with sellers directly about stock before ordering. Your order has now been delivered, and we've informed the sellers about your feedback to ensure they meet delivery guidelines. We apologize for the inconvenience.
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
spent a lot of money and have discount 2€ via g2g point thats amazing....
Reply from G2G2025-06-18
Thank you for your feedback. We take all concerns seriously, but without an order number, we’re unable to locate your transaction and investigate further. Please update your review with the order number or report the issue here: https://support.g2g.com/en/support/tickets/new so we can assist you better.
Good Website for buying cheap Accs but you need to be careful some Sellers scamming the accounts from you back but most of the time all are working (scamming for 3-4€)
Reply from G2G2025-06-18
Thank you for reaching out. We value all feedback and strive to improve our services. However, we could not verify your report as no order number was provided. Please consider updating your review with this information or filing a ticket through https://support.g2g.com/en/support/tickets/new so we can address your concerns.
never had an issue until now, seller claimed it was full access and it isnt assumed it was a mistake but he hasnt responded in 2 days and has been online which hes obv ignoring me i just want my refund
Reply from G2G2025-06-18
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
Support somehow jumps ahead in time and says that 48 hours have passed since the ticket was opened and they will not accept appeals.
Reply from G2G2025-06-24
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
G2G contains sellers who sell STOLEN Minecraft accounts. What this means is that if you decide to buy an account, it could dissapear at any moment, due to the original seller gaining back access. Besides, you shouldn't be using a random person's account with his/her private data on it.
Nevertheless, G2G's support refunded me the amount I paid, so I had to give them 2/5 stars. Beware, they are only the market stolen accounts are being sold on, not the direct seller.
Reply from G2G2025-06-13
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
I paid for my item but I didn't get my item because there stands for hours right now: Checking Payment Status.
Reply from G2G2025-06-24
We apologize for the delay you experienced with your order being stuck on "Checking Payment Status." This is known as a floating payment, where the transaction is pending confirmation. We're pleased to confirm that your payment has now been approved, and the seller has delivered your item. We regret any inconvenience or frustration caused by the wait.
Good website either you find a good reliable seller or you find a scammer. Heavy on the sellers side i disputed because account has a ban and they were on the sellers side i provided proof seller.
Reply from G2G2025-06-24
We're sorry to hear about your mixed experience and your concern regarding seller fairness. You mentioned disputing an order due to an account ban and providing proof. Upon review, it appears that you resolved the escalation yourself and confirmed receiving the order on the order page. Furthermore, we note that we did not receive any response from you with proof within the 48-hour timeframe. While we strive for fairness, our ability to intervene is limited when buyers confirm receipt or do not provide timely evidence as requested.
The time to deliver the account takes too long. Progress starts till the account delivered costs four hours more.
Reply from G2G2025-06-11
Thanks for your feedback. We understand you experienced a delivery delay. As a global marketplace, factors like timezones, server demand, and seller performance can affect delivery times. You can always chat with sellers directly about stock before ordering. Your order has now been delivered, and we've informed the sellers about your feedback to ensure they meet delivery guidelines. We apologize for the inconvenience.
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