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Events & Entertainment

G2G

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950 reviews

3.0950 reviews
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About G2G

Data updated
Website
www.g2g.com
Category
Events & Entertainment
Location
Malaysia
Status
Unclaimed
Last 12 months
687 reviews
Replies to negative
97% (373/384)
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About this business

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.

Written by the business, not verified by us.

Is G2G legit?

G2G (www.g2g.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts. Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.

Auto-generated from all reviews of this business. For reference only.

What people say

Advertiser was alright and fast to respond, but boosters were bad.

Advertiser was good at explaining and set up a time that fit me. The boosters were 20 min late, and spent almost 1 hour or 9 attempts to kill 1 boss. That is a new low for paid boosts in my book.

Reply from G2G2025-06-25

Thanks for your feedback. We understand you experienced a delivery delay. As a global marketplace, factors like timezones, server demand, and seller performance can affect delivery times. You can always chat with sellers directly before ordering. Your order has now been delivered, and we've informed the sellers about your feedback to ensure they meet delivery guidelines. We apologize for the inconvenience.

Took too long to receive it

Reply from G2G2025-06-09

Thank you for your feedback. We take all concerns seriously, but without an order number, we’re unable to locate your transaction and investigate further. Please update your review with the order number or report the issue here: https://support.g2g.com/en/support/tickets/new so we can assist you better.

Payment Deducted, No Pin, 3-Day Wait To refund

The site works well, but buying TNG reload pins is frustrating. My orders always get auto-cancelled for no reason, even though Grab deducts the payment. Then I have to wait about 3 days for a refund. Really inconvenient! please fix this!

Reply from G2G2025-06-25

Regretfully, your payment did not pass our verification and as a result the transactions in question have been cancelled. The amount will be reflected back to your account within 1-14 days, depending on the payment provider. Please accept our apologies for the inconvenience and we thank you for your understanding in this matter.

I've made multiple purchases through…

I've made multiple purchases through this platform but recently two of the last orders the seller made fraudulent claims by inflating the price of the items given even though i can check the in game market to verify that it is false. G2G blocks the account and denies the claim to make it impossible to do anything even with proof via screenshots. If the money spent doesn't matter to you then go ahead and use this Malaysian based 3rd party, if not don't bother using the site. Edit : The seller recently declined my cancelation even though there is undeniable evidence that they committed fraud multiple times. I guess g2g doesn't have to abide by consumer laws... Edit: After i filed an escalation through paypal i ended up getting my money back and my g2g account reinstated.

Reply from G2G2025-06-06

Thank you for your feedback. We’re sorry to hear about your experience and would like to look into this further. However, as you haven’t provided an order number, we are unable to verify your report at this time. Could you please update your review with the order number or submit a report directly through our support page at https://support.g2g.com/en/support/tickets/new? This will help us resolve the issue promptly.

Pretty good site but there are issues.

Pretty good site but there are issues. Sometimes you find a good seller that won't do anything, and sometimes you can find a seller that will either take your account back after a while, or they won't deliver. Always look at reviews, sometimes you can find a seller with many good reviews, but that doesn't mean he's a good seller since they can be botted, i recommend checking NEGATIVE rating before you buy from them.

Reply from G2G2025-06-09

Thank you for reaching out. We value all feedback and strive to improve our services. However, we could not verify your report as the order number provided was invalid. Please consider updating your review with this information or filing a ticket through https://support.g2g.com/en/support/tickets/new so we can address your concerns.

Some seller give a wrong Gmail and late…

Some seller give a wrong Gmail and late respond, i can't login

Reply from G2G2025-06-25

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.

Help support system

I ordered a item off a game and it got marked as unpaid and took the money out my bank account. I contacted help but thinking it will be fast but it takes 2 days to get an email sent back.

Reply from G2G2025-06-05

We're very sorry to hear your order was marked unpaid while funds were debited, and we understand your frustration with our support response time. Your transaction likely failed due to 3D Secure authentication. The money isn't taken by us; your bank placed an authorization hold which should automatically void, releasing funds back to your account within 1 to 14 business days. We appreciate your patience as your bank processes this.

Legitimate Site with some illegitimate Sellers. Buy at your own risk.

I made two purchases a month apart-one for a boost and one for a Xbox Gift Card. The boost experience was great, the gift card experience was awful. I purchased because Xbox recently hiked their subscription prices and this seller was selling a gift card at a discounted price. Well stupid me for thinking I was getting a deal. The amateur seller, yet with over 200+(lifetime) positive reviews, sends me a code with a one in it. Anyone that knows Microsoft's products is aware this is an immediate red flag as they do not issue any codes with a 1 in the United States. Further inspection of the seller's recent reviews were all negative with frustrated customers that all received erroneous codes. While G2G isn't directly at fault, it's still their responsibility to moderate their sellers. The influx of negative reviews in such a short timeframe should have triggered an alert. Consumer protection still needs to be your No 1 priority and taking 3+ days for a resolution is unacceptable. The seller did offer to send "another different working code..." Oh, ANOTHER different working code? Please. I cancelled immediately. Still got screwed out of the $2.50 transaction fee BS. But the headache being gone? Priceless. If you don't mind running into the occasional amateur seller, knock yourself out. I'd say check the sellers reviews but that didn't help me one iota. My overall recommendation is believe the old adage--"If it's too good to be true, it probably is." Pay the extra couple bucks and avoid the worry. Piece of mind is more important than $15 extra bucks. ***3 Stars-My boost went smoothly with a great seller and I was able to get refunded for the GC. 2 stars off for allowing shady, broke-bad sellers to continue to operate and disrupt customers' purchasing experience.

Reply from G2G2025-06-02

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.

Fast refund, but why sell fake codes in the first place?

I bought a YouTube Premium code that turned out to be invalid. I requested a refund and got it very quickly, which I appreciate. However, I still lost money due to transaction fees. I honestly don’t understand the point of selling non-working codes just to refund them later. It feels like a way to make users lose money for nothing. It’s frustrating and makes me question the platform’s quality control.

Reply from G2G2025-06-02

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.

Got scammed!

Terrible Experience! I got scammed with a League of Legends account. Still, no one is helping!

Reply from G2G2025-06-25

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.

Average

Average, got a working account on second purchase, but the first purchase was scam. I'm getting scammed on my first ever purchase, order id has been attached and the case is also escalated.

Reply from G2G2025-06-25

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.

Everything is so well but i keep…

Everything is so well but i keep getting rejected when i submit a utility bill for proof of address

Reply from G2G2025-06-02

We sincerely apologize for any inconvenience caused. However, since no order number was provided, we’re unable to look into this further. Please revise your review to include the order number or file a report at https://support.g2g.com/en/support/tickets/new so we can investigate promptly.

My g2g experience overall

I've been using G2G as my go-to account buying service, and its good. But it has a few flaws. For example, there are still Lots and Lots of scammers. I bought multiple accounts that were like 20$ each, and like 2/5 of them got hacked. I recommend buying here, But make sure you are either buying from a long-time trusted person, and not some guy that started lvl 1 and is selling insane accounts for a very low price. The customer service is also good, They helped me out multiple times when my payment didnt wanna go through, or my payment went through but wasn't registered.

Reply from G2G2025-05-25

We appreciate your review and regret that your experience didn’t meet expectations. Unfortunately, without an order number, we’re unable to investigate this matter thoroughly. Kindly revise your review to include the order number or submit a detailed report here: https://support.g2g.com/en/support/tickets/new. We’re eager to assist you.

I didn't get the right code I wanted…

I didn't get the right code I wanted and the code I got didn't work

Reply from G2G2025-06-06

We understand your concern. Our chat history indicates the seller provided a replacement code, and you confirmed receiving the order. We attempted to reconfirm if this resolved your issue but received no response. Therefore, the case is now closed, and the issue is considered resolved.

Seller couldnt help me

Seller couldnt help me with the password. Still tried but he never resoponded to me after saying that message. I asked him to reset my pasword since I think he has the phone number to the account.

Reply from G2G2025-06-06

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.

Not worth the money spent

Not worth the money spent for the grinding service. I bought 5 hours worth of playtime and barely received 2 hours and was told the service was provided. Was provided with compensation with no extra charge but I did not trust re-providing account credentials after complaining so thats on me. Would not recommend the grinding service when there are better vendors.

Reply from G2G2025-06-25

Thank you for bringing this issue to our attention. We have investigated on the case and subsequently issued you with a partial refund on the undelivered portion of the boosting service. We've also informed the sellers about your feedback to ensure they meet delivery guidelines. We apologize for the inconvenience.

Good site, but

Good site, for a buyer. As a seller it's kinda garbage, 15% commision and the whole UX is a nightmare, slow, clunky, no notifications if someone textes you.

Reply from G2G2025-06-06

Thanks for your feedback. We understand your concerns as a seller. Our commission fee helps cover operational costs, marketing, and buyer protection, ensuring a secure marketplace. We've also provided article explaining our fee structure. We're continuously working to improve the seller UX, including notification systems, and appreciate your input on these areas.

Instagram followers

After I bought the followers, The amount I got was 250 Which was what I paid for. However as time went on I started losing the same followers I bought. It’s been a week and I lost more than 60+ followers. Please resolve my issue

Reply from G2G2025-06-06

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.

It was too slow delivery but you will…

It was too slow delivery but you will get it eventually

Reply from G2G2025-05-09

Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers. You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order. Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.

delivery took too long.

Reply from G2G2025-05-07

Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers. You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order. Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.

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