At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Written by the business, not verified by us.
Is G2G legit?
G2G (www.g2g.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the platform for its fast service, smooth transactions, and helpful support teams that resolve issues quickly. Many people find it to be a reliable marketplace for purchasing various digital items and game accounts.
Some reviewers were not happy with unreliable sellers, misleading listings, and frustrating dispute processes. A few consumers reported problems when promised items did not match descriptions or when support failed to assist. Additionally, people noted that filters for specific account features are missing, making it harder to find exact items.
Auto-generated from all reviews of this business. For reference only.
I purchased an account that did not function. Upon reporting the issue, the seller replaced it with an identical non-working account. The original report was then automatically marked as resolved. Contacting support resulted in a delayed response that went to my junk mail. Due to this delay, my appeal was denied, and the issue was deemed resolved despite the account remaining unusable. This experience suggests a pattern of fraudulent activity.
edit: Customer service stepped in and resolved the issue. It required quite a bit of nudging, but at least it was resolved.
Reply from G2G2025-04-09
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
Order ID: 46861702
The offer took much longer to complete than initially promised. Additionally, players used items that they were not supposed to, including loyalty points, without prior approval. It was clearly stated that they would replace broken crystals, but they also utilized the crystal recovery function without asking beforehand. While they did ultimately complete the order, I will not be making another purchase.
Reply from G2G2025-04-09
Thank you for your report and for highlighting these issues to us. We understand your frustration with the delay in order completion and the unauthorized use of your in-game items. We have taken note of your feedback regarding the seller's actions and will be issuing a warning to them accordingly. However, our records indicate that the order was ultimately fulfilled and that you have confirmed receipt of the service on your order page. As the order has been completed and confirmed, we are unable to process a refund at this time. Thank you for your understanding.
I have been a seller on G2G, ensuring that all my listings follow the platform's policies. However, my account was suspended for "selling accounts under codes" or miscategorization, even though I accurately described my listings to reflect the product being sold. This was not a case of deception or policy violation, yet my account was permanently suspended without a proper review.
To make matters worse, my funds have been placed on hold for six months, and support has been unhelpful—providing vague, inconsistent responses with no clear resolution. Sellers deserve transparency and a fair appeal process, yet G2G has failed to provide either.
G2G must improve its seller policies and support system. Arbitrary suspensions and withholding funds without proper justification severely impact trust in the platform. I urge G2G to take this matter seriously and resolve such issues more fairly.
Ticket ID is 4143866.
Reply from G2G2025-03-23
We understand your frustration regarding the suspension of your account and the withholding of your funds. After a thorough investigation, we have determined that your account was suspended due to violations of our terms of service, specifically related to the categorization and description of your listings. While we acknowledge your perspective, the decision to permanently suspend your account stands. Regarding the funds, these are held in accordance with our policy for a period of six months following a suspension, a standard procedure to ensure the safety and integrity of our marketplace. We strive to provide clear communication, and we will review your feedback to improve our support processes.
They do offer protection and its safe to buy from here but selling ks absolutely shit, they offer shit customer service and its a hassle to verify yourself. Ive also heard they take advantage of certain situation, there is a youtube video.
Reply from G2G2025-03-21
Thank you for your feedback. We’re sorry to hear about your experience and would like to look into this further. However, as you haven’t provided an order number, we are unable to verify your report at this time. Could you please update your review with the order number or submit a report directly through our support page at https://support.g2g.com/en/support/tickets/new? This will help us resolve the issue promptly.
The sellers are good the only problem is that the website is ran by some incompetent people, theres no function for a live chat with support and they advertise instant delivery but the catch is that they somehow need 3-5 days to verify payment and in what world u need 3-5 days to "verify" payment idfk but i do know im never ordering again and im still waiting to receive my purchase.
Reply from G2G2025-03-09
Thank you for bringing this issue to our attention. We notice you are using SofortBanking for the first time at our website, and as such may approximately 5 days for payment clearance, after which your order will be processed promptly. Thank you for your patience.
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been fully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
Leaves me on seen, ignores me, takes days to give the order, doesnt communnicate
Reply from G2G2025-03-09
We regret to hear about your dissatisfaction. To help us investigate this matter, please revise your review to include your order number or submit your concern through https://support.g2g.com/en/support/tickets/new. Your feedback is important, and we’re here to assist.
Ordered an account, the credentials led to an account that is deactivated/deleted. Moreover the seller instructs the buyer in in the description provided with the delivery to go to telegram, text some code to a bot, get added to a group and so on. While this in itself sounds shady, the bot didnt do much and as I bonus while trying to figure the whole thing out I got a notification from apple that someone from some region in China is tryin to log into my accout. (idk if the 2 are related, but given the situation it seems likely)
Reply from G2G2025-03-09
We’re sorry for any inconvenience you may have experienced. Without an order number, we’re unable to verify your case. Please consider updating your review or reporting the issue directly at https://support.g2g.com/en/support/tickets/new for further assistance.
Absolutely terrible experience with G2G.com! I made a purchase yesterday, and the delivery time was clearly stated as 10 minutes—yet here I am, still waiting with no update. My order status just says “preparing” and hasn’t changed since.
I also raised a support ticket, but there has been zero response from their team. This is completely unacceptable. Feels like a scam—stay away! 🚨
Edit: The website reached out to me, refunded my order, and their customer service was very good and quick. Thank you for resolving the issue!
Reply from G2G2025-03-09
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
While I understand G2G’s need to enforce policies, I never received any prior warning before my account was permanently banned. I have over 2,100 completed orders and 2,000+ positive feedback, proving that I was a reliable seller.
Even if my account remains suspended, I am requesting the withdrawal of my remaining balance, as those funds were earned through legitimate sales that followed the platform’s rules. Refusing to release my funds, despite my hard work, is unfair. I hope G2G will do the right thing and at least allow me to withdraw my earnings.
Reply from G2G2025-03-03
We understand your disappointment regarding the account suspension. However, your actions, specifically the automated messaging system and the resulting issues with code validity, jeopardized the integrity and security of our marketplace. Maintaining a safe environment for all users is our top priority, and your actions necessitated immediate and decisive action. Despite your positive history, the severity of the policy violation and its impact on our users led to the final decision to suspend your account. We stand by this decision, as the protection of our marketplace and its users is paramount.
Disappointed After 7 Months as a Trusted Seller
I have been a seller on G2G for over 7 months, successfully completing 2,100+ orders with more than 2,000 positive feedback from buyers. I previously left a positive Trustpilot review about the platform because I truly valued the opportunity G2G provided to sellers like me.
However, despite my dedication and strong seller record, my account was permanently suspended due to an alleged policy violation. I was accused of selling fake codes, but in reality, I was simply using an automated message system where buyers contacted me via chat before receiving their valid keys. G2G never issued me any warnings before the ban, and despite multiple attempts to appeal, they refused to review my case fairly.
I understand G2G must enforce rules, but banning a long-time, highly rated seller without a proper review is unfair. I also still have funds stuck in my account, and G2G has not provided any clear response on how I can withdraw them.
I trusted this platform and built my business here, but this experience has been incredibly disappointing. I hope G2G reconsiders its policies and provides better communication with sellers who have proven their reliability.
Reply from G2G2025-02-24
We understand your disappointment regarding the account suspension. However, your actions, specifically the automated messaging system and the resulting issues with code validity, jeopardized the integrity and security of our marketplace. Maintaining a safe environment for all users is our top priority, and your actions necessitated immediate and decisive action. Despite your positive history, the severity of the policy violation and its impact on our users led to the final decision to suspend your account. We stand by this decision, as the protection of our marketplace and its users is paramount.
I'm seller since a long time with 100% review positiv, few days ago I connected to my acc randomly and discover that all my threads got removed. No mail from G2G, no message nothing !
Now it's been 2 days I'm waiting for their answer here is my ticket number : 4068833
I hope they gonna fix it soon, I will update this review
Reply from G2G2025-02-28
Based on your commitment to comply with our terms and conditions, your selling permissions have been reinstated. We kindly remind you that any future violations will result in further action. Thank you for your understanding.
Disappointed. Very poor communication if any. They hold onto your money they don't want to release the BIGO diamonds 💎. I had to wait about one day literally (24) hours. Not happy.
Reply from G2G2025-02-19
Thank you for reaching out to us. It appears that your order was put on hold previously as we were waiting for you to complete the verification process. Since this has been sorted out, your order has been completed accordingly. Once again, we thank you for your patience and we do apologise for the inconvenience caused.
Do not purchase this order if you are an NA and steam based player. They need to log into your account to complete this service but since these buyers are EUROPEAN based, steam will notify you that your account may be compromised. This would also send this information to EXBO and therefore would look into your account. My currency was then put into the negatives because of breach of terms of service. I asked the seller why this was and they replied with "have you bought currency from this site". I let them know that I had never bought currency from this site or from any other site. Then he told me that I must have since the only way you could go negative is if you bought currency. I was pretty upset from this. There is no clarification or warning on this listing that you may have your account punished for this matter. Please beware. I'm not saying European buyers shouldn't buy this service, these guys are honest and would complete the order with no fail. But only fail in giving a warning to NA/Steam players about the consequences of having this service performed.
Reply from G2G2025-02-28
Thank you for bringing this issue to our attention. We have looked into the matter, but without sufficient evidence from your side, we are unable to determine the exact cause of the problem. We hope this is an isolated case and will continue to ensure that all deliveries meet our guidelines for a safe and secure transaction. We remain confident that your future experiences with G2G will better reflect our commitment to your satisfaction.
Something fishy is going on, I just purchased an FN acc with full access.
the seller gave the same logins for Epic Games and the email host and they do work, but the thing is email host is Nalomail.com
you cant find any information about this host online and on top of that I can't manage to change the password on Nalomail, it is encrypted with Mailvelope and I don't understand this thing. I can't change email in the epic games because it was changed recently and it is restricted until 18.04.2025.
I have a huge feeling that the seller is the Owner of Nalomail.com because it is such a whitelabel email program and after I will accept the order the nalomail will just kick me out and I will loose the account
Reply from G2G2025-02-28
We were waiting for the seller to respond to your inquiry. Subsequently, the seller resolved the issue. We then contacted you for confirmation. As we have not received a response from you within 48 hours, we will consider the issue resolved. Thank you for your understanding.
I wish I can give G2G 5 stars but some times I am facing troubles with some untrusted seller and the G2G support take long time to investigate the matter and request so many demands that can cause the buyer to lose his money.
I wish that the g2g to be more restrict with scammer seller and be more helpful to the buyer to encourage them to make more purchases.
Currently I am facing big trouble withe a seller who sold me trial accounts as if they are true official accounts. this caused me lots of trouble and loss of money. While the G2G still investigating the matter, the seller ran away with my money.
Reply from G2G2025-02-28
Thank you for bringing this issue to our attention. We have looked into the matter, but without sufficient evidence from your side, we are unable to determine the exact cause of the problem. We hope this is an isolated case and will continue to ensure that all deliveries meet our guidelines for a safe and secure transaction. We remain confident that your future experiences with G2G will better reflect our commitment to your satisfaction.
One seller promised delivery within 5-10 minutes, but after 24 hours, I still hadn’t received anything. There was no response in the chat, despite the seller being shown as online the entire time and even reading my message. This could be a great site if they took stricter measures against sellers like this, especially since the next one was excellent and delivered immediately.
Reply from G2G2025-02-28
Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.
I am facing a problem with one of the seller named "SeerGG" I purchased several Accounts for Adobe CC. but later I discovered that these accounts are all trial versions that are dsiconnected every few days and I have to contact the seller to reconnect them to another team. this matter caused me troubles with my customers and I was forced to refund money to most of them as they do not agree to stay with this trouble way of subscription. The seller was not helpful when I asked him to shift these accounts to stable subscriptions nor provide me with the refund. Unfortunetly the G2G admin also didn't help me to sort out that problem and I am still suffering with matter to date.
Here are the number of orders purchased from that seller.
Order no. 1736242637492Z2U4
Order no. 1735118111190MOVF
Order no. 1735048784176FTII
Order no. 1734257202848W3ZW
Order no. 1734169468036LHOI
Order no. 1733216684990IU4F
Order no. 1733155649386QBC9
Order no. 17330428380946TCK (two accounts)
Order no. 1732823894765JR20
Order no. 1731581233161075J
I wish I can find help to get full refund
Reply from G2G2025-02-28
Thank you for bringing this issue to our attention. We have looked into the matter, but without sufficient evidence from your side, we are unable to determine the exact cause of the problem. We hope this is an isolated case and will continue to ensure that all deliveries meet our guidelines for a safe and secure transaction. We remain confident that your future experiences with G2G will better reflect our commitment to your satisfaction.
The description of the porduct said it would take 1 hour and when I asked the seller how long it would take the seller said the order would take 24-48 hours and it was delivered in 52 hours. I checked when the seller had been on my account and he had only been on it once around 24 hours he didnt tell me my order was done until 52 hours and he hadnt been on my account since the 24 hours. The seller also told me multiple times that the order was not done even though the order was done. He did give me what was advertised but he did not do it on time and only spent 2 hours on the account after saying it would take 24-48 hours.
Reply from G2G2025-02-28
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
Well…. I got the Account and the problem is I got permanently banned for both of this account and my main
Reply from G2G2025-01-31
We’re sorry to hear about your experience. To help us resolve this issue, we kindly request that you provide your order number in your review or submit a report through this link: https://support.g2g.com/en/support/tickets/new. Without this information, we’re unable to investigate the matter properly.
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