Poor protection of buyer
I purchased an account that did not function. Upon reporting the issue, the seller replaced it with an identical non-working account. The original report was then automatically marked as resolved. Contacting support resulted in a delayed response that went to my junk mail. Due to this delay, my appeal was denied, and the issue was deemed resolved despite the account remaining unusable. This experience suggests a pattern of fraudulent activity. edit: Customer service stepped in and resolved the issue. It required quite a bit of nudging, but at least it was resolved.