Ryoko (www.getryoko.com) has a 4.3 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
L
Lynn Baker · 1 review · Experienced 2026-08-05 ·
★★★★★
Easy to understand
Reply from Ryoko2026-08-06
Hi Lynn,
It’s great to hear that you found everything easy to understand—that’s exactly what I aim for when we design the experience around Ryoko.
I really appreciate you taking a moment to share this 5-star review and support us.
Best regards,
Julia Torres
Ryoko Customer Care Manager
Hi,
I appreciate you sharing this and being honest about how you felt. When something comes across as misleading in any way, that’s something I take seriously and want to understand better.
If you’re open to it, I’d really like to look into what didn’t feel quite right to you and see where we might need to clarify things on our side. You can reach me and the team via this form so we can go through the details together: https://getryoko.com/contact-2
Best regards,
Julia Torres
Ryoko Customer Care Manager
Great aid for my internet connection isn't available
Reply from Ryoko2026-08-06
Hi Dale,
It’s great to hear that Ryoko is really helping you out when your regular internet connection isn’t available. That’s exactly the kind of flexibility I want our customers to have.
I appreciate you sharing your experience and leaving a 5-star review.
Best regards,
Julia Torres
Ryoko Customer Care Manager
P
Peg · 1 review · Experienced 2026-08-06 ·
★★★★★
The web site was easy to navigate
Reply from Ryoko2026-08-06
Hi Peg,
I’m really glad to hear that you found our website easy to navigate. I put a lot of focus on making the ordering process smooth and straightforward, so it’s great to know that came through in your experience.
Thank you for taking a moment to share this and for the 5-star review.
Best regards,
Julia Torres
Ryoko Customer Care Manager
J
Joseph · 1 review · Experienced 2026-08-05 ·
★★★★★
I’m not sure I haven’t got the product…
I’m not sure I haven’t got the product yet
Reply from Ryoko2026-08-06
Hi Joseph,
I appreciate you sharing this, and I understand it’s confusing to be asked for a review before your Ryoko has arrived. Sometimes review invitations are sent automatically shortly after ordering, even if the delivery hasn’t been completed yet.
Once your product arrives and you’ve had a chance to use it, you’re always welcome to update your review with your actual experience.
If you’re unsure about the status of your order or feel it’s taking longer than expected, I’d really like to check what’s going on. You can reach the Ryoko customer care team directly here: https://getryoko.com/contact-2 and we’ll take a closer look.
Best regards,
Julia Torres
Ryoko Customer Care Manager
C
Christina Fairbrother · 1 review · Experienced 2026-08-06 ·
★★★★★
Ease of use.
Reply from Ryoko2026-08-06
Hi Christina,
I’m really glad to hear you’ve found Ryoko easy to use. That’s exactly the kind of experience I want our customers to have, so it means a lot that you took a moment to share it and leave a 5-star review.
Thanks again for choosing Ryoko.
Best regards,
Julia Torres
Ryoko Customer Care Manager
Hi Nancy,
I appreciate you sharing this and I’m glad the process has felt easy so far. I’m looking forward to you receiving your Ryoko and I hope it works just the way you’re expecting once you’ve had the chance to try it out.
Best regards,
Julia Torres
Ryoko Customer Care Manager
T
Tanya Seely · 1 review · Experienced 2026-08-06 ·
★★★★★
Basic
Basically, and moreover this Roku experience seems to be right up my alley. However, how do I get one of these devices so that I can have truly supremes Internet experience?
Reply from Ryoko2026-08-06
Hi Tanya,
I’m really glad to hear this sounds like a great fit for you.
You can order a Ryoko device directly through our official website at getryoko.com. If you run into any questions while ordering or need help choosing the right option, our customer service team can support you here: https://getryoko.com/contact-2
Best regards,
Julia Torres
Ryoko Customer Care Manager
Hi Jamie,
I’m really glad to hear that placing your order was quick and straightforward. That’s exactly the kind of experience I want our customers to have.
Thanks for taking a moment to share this and for choosing Ryoko.
Best regards,
Julia Torres
Ryoko Customer Care Manager
N
Nicholas Breidinger · 1 review · Experienced 2026-08-06 ·
★★★★★
Quick and easy
Quick and easy. Can’t wait to receive my device.
Reply from Ryoko2026-08-06
Hi Nicholas,
I really appreciate you sharing this and choosing Ryoko. It’s great to hear the process felt quick and easy for you. I’m excited for you to receive your device and I hope it works just the way you’re expecting once you’ve had the chance to try it out.
Best regards,
Julia Torres
Ryoko Customer Care Manager
R
Richard Jordan · 1 review · Experienced 2026-08-06 ·
★★★★★
Everything was right there so made it…
Everything was right there so made it easy to shop plus get the information I needed.
Reply from Ryoko2026-08-06
Hi Richard,
Reading your review really made my day – I’m glad to hear you found everything in one place and that it was easy to shop and get the information you needed. That’s exactly the kind of experience I want our customers to have.
Thanks for taking a moment to rate us and share your thoughts, it genuinely helps me keep improving how Ryoko feels to use.
Best regards,
Julia Torres
Ryoko Customer Care Manager
D
DrLiz · 1 review · Experienced 2026-08-06 ·
★★★★★
Fast and Easy Experience
Thank you for the opportunity to improve my wifi experience.
Reply from Ryoko2026-08-06
Hello,
I really appreciate you sharing this and I’m glad Ryoko could play a part in improving your Wi-Fi experience. It means a lot that you took the time to leave a 5-star review.
Best regards,
Julia Torres
Ryoko Customer Care Manager
T
Taunya S Price · 4 reviews · Experienced 2026-08-06 ·
★★★★★
Really quick understandable easy user…
Really quick understandable easy user friendly All the above
Reply from Ryoko2026-08-06
Hi Taunya,
Reading your review really made my day. I’m so glad to hear you found everything quick, easy to understand, and user-friendly—this is exactly the kind of experience I want our customers to have with Ryoko.
Thanks for taking a moment to share this and for the 5 stars.
Best regards,
Julia Torres
Ryoko Customer Care Manager
We have not yet had the opportunity to use it yet.
Reply from Ryoko2026-08-06
Hi Martin,
I appreciate you leaving a review even before you’ve had the chance to try your Ryoko device.
I’m really looking forward to you putting it to use and seeing how it fits your needs once you’ve tested it properly. If anything feels unclear or you’d like tips on getting started when you do set it up, I’m always happy for you to reach out through our team at https://getryoko.com/contact-2 so we can walk through it with you.
Best regards,
Julia Torres
Ryoko Customer Care Manager
J
John Gross · 1 review · Experienced 2026-08-06 ·
★★★★★
Wouldn't let me put in the complete…
Wouldn't let me put in the complete shipping address. Had to use both address boxes.
Reply from Ryoko2026-08-06
Hi John,
Thank you for leaving a review and for the 4 stars. I’m glad you decided to order from Ryoko, and I really appreciate you pointing out the issue with entering your full shipping address at checkout.
That’s exactly the kind of detail that helps me and the team improve the website experience, so I’ll be sure your comment is passed on as we review the address fields and form layout.
Thanks again for taking the time to share this.
Best regards,
Julia Torres
Ryoko Customer Care Manager
B
Blaize · 1 review · Experienced 2026-08-06 ·
★★★★★
Quick quick
Reply from Ryoko2026-08-06
Hi Blaize,
I’m glad to hear things went quickly for you – that’s exactly the kind of smooth experience I want our customers to have with Ryoko.
Thanks for taking a moment to leave a review and for the 4 stars, it really means a lot.
Best regards,
Julia Torres
Ryoko Customer Care Manager
R
Rob · 1 review · Experienced 2026-08-06 ·
★★★★★
New1
Fast Service
Reply from Ryoko2026-08-06
Hi Rob,
It’s great to hear you found our service fast – that’s exactly what I’m aiming for with every order.
I appreciate you sharing your experience and your 4-star rating. Thanks for choosing Ryoko.
Best regards,
Julia Torres
Ryoko Customer Care Manager
m
mb · 1 review · Experienced 2026-08-06 ·
★★★★★
easy to shop.
Reply from Ryoko2026-08-06
Hi,
It’s great to hear that you found it easy to shop with Ryoko – that’s exactly the kind of experience I want our customers to have from start to finish.
Thanks for sharing your review and for choosing Ryoko.
Best regards,
Julia Torres
Ryoko Customer Care Manager
B
BARB JOLLY · 9 reviews · Experienced 2026-08-06 ·
★★★★★
Great concept and easy to use.
Reply from Ryoko2026-08-06
Hi Barb,
I’m really glad to hear you’re enjoying the concept and finding Ryoko easy to use. That’s exactly the kind of experience I want our customers to have.
Thanks for sharing your thoughts and for the 4-star rating—it genuinely helps and means a lot.
Best regards,
Julia Torres
Ryoko Customer Care Manager
Hi Delbert,
I’m really glad to hear that your Ryoko is exactly what you were looking for (and even more!). Knowing it fits your needs like this genuinely makes my day.
Thanks so much for sharing your experience and for the 5-star review.
Best regards,
Julia Torres
Ryoko Customer Care Manager