Ryoko (www.getryoko.com) has a 4.3 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
A
Alex · 1 review · Experienced 2026-08-07 ·
★★★★★
The process was fairly easy and…
The process was fairly easy and straightforward.
Reply from Ryoko2026-08-07
Hi Alex,
I’m really glad to hear that you found the process easy and straightforward. That’s exactly the kind of experience I want our customers to have with Ryoko.
Thanks for taking a moment to share this and for the 5-star rating — it really means a lot.
Best regards,
Julia Torres
Ryoko Customer Care Manager
D
David Baines · 1 review · Experienced 2026-08-07 ·
★★★★★
awesome
awesome web page
Reply from Ryoko2026-08-07
Hi David,
It’s great to hear you enjoyed our webpage and left us a 5-star review. I’m really glad the online experience worked well for you.
Thanks for taking a moment to share this—it genuinely helps and encourages the whole team here at Ryoko.
Best regards,
Julia Torres
Ryoko Customer Care Manager
Hi Leslie,
I’m really glad to hear that you found the directions easy to follow. That’s exactly what I want the setup experience to feel like, so it’s great to know it worked that way for you.
Thanks for sharing your experience and for the 5-star review—it really means a lot.
Best regards,
Julia Torres
Ryoko Customer Care Manager
J
James · 1 review · Verified · Experienced 2026-08-06 ·
★★★★★
The device is small and works great
The device is small and works great. The delivery process was slow. I did receive updates but it came from China and took the full 14 business days to get the device. I signed up for the unlimited plan. Unfortunately, I did not read the fine print. I was throttled down to a very slow speed. I was given an option to buy more “premium” speed. This is where I am disappointed. The slow speed is external slow. I am barely able to play games, search the web, and I’m definitely not able to stream anything. If you are looking for a portable WiFi solution it is good. It has not been good for long term RVing. We used the slotted “premium” internet very quickly. It is better suited for simple internet access.
Reply from Ryoko2026-08-07
Hi James,
I’m glad to hear the device itself is working well for you and that its small size is useful, especially when you’re on the move.
I also appreciate you being so open about your experience with both the delivery time and the data speeds on the unlimited plan. Waiting the full shipping window and then finding the connection too slow for gaming and streaming is understandably frustrating, particularly when you’re relying on it for RV life. Feedback like yours is really important, and I’ll be sharing your comments with the team as we review how we communicate our plans and manage expectations around performance.
Thank you again for taking the time to write such a detailed review and for giving Ryoko a try.
Best regards,
Julia Torres
Ryoko Customer Care Manager
S
Sharon Loyd · 1 review · Experienced 2026-08-07 ·
★★★★★
Easy to order
Reply from Ryoko2026-08-07
Hi Sharon,
I’m really glad to hear that ordering was easy for you – that’s exactly the kind of experience I want our customers to have with Ryoko.
Thanks for sharing your review and for choosing us.
Best regards,
Julia Torres
Ryoko Customer Care Manager
A
Abdul Robertson · 1 review · Experienced 2026-08-06 ·
★★★★★
Super easy and convenient
Reply from Ryoko2026-08-07
Hi Abdul,
I’m really glad to hear you found everything super easy and convenient – that’s exactly the kind of experience I want Ryoko customers to have.
Thanks so much for taking a moment to share your 5-star review, it truly means a lot.
Best regards,
Julia Torres
Ryoko Customer Care Manager
Hi Carla,
It’s great to hear you’ve had good service from Ryoko. I really appreciate you taking a moment to share that and leave a 5-star review.
Thanks again for choosing Ryoko.
Best regards,
Julia Torres
Ryoko Customer Care Manager
D
Dan Hiatt · 1 review · Experienced 2026-08-06 ·
★★★★★
Fast and convenient
Fast, convenient, easily navigate the prompts.
Reply from Ryoko2026-08-07
Hi Dan,
It’s great to hear that you found everything fast, convenient, and easy to navigate — that’s exactly the kind of experience I want our customers to have with Ryoko.
I really appreciate you sharing your thoughts and leaving a review.
Best regards,
Julia Torres
Ryoko Customer Care Manager
Hi Deborah,
It’s really nice to hear that you found the website easy to use, and I’m glad the experience left you feeling so positive.
Thank you for taking a moment to share this and for the 5-star rating—it really means a lot.
Best regards,
Julia Torres
Ryoko Customer Care Manager
m
mrouleau · 4 reviews · Experienced 2026-08-07 ·
★★★★★
I've been looking at this for awhile…
I've been looking at this for awhile hoping to order this. Looking forward to using it
Reply from Ryoko2026-08-07
Hi,
I really appreciate you taking a moment to leave this 5-star review and for choosing Ryoko after looking at it for a while.
I’m glad to hear you’re looking forward to using it, and I hope it fits exactly what you had in mind once you’ve had the chance to try it out. If you ever feel like sharing how it’s working for you later on, I’d love to hear it.
Best regards,
Julia Torres
Ryoko Customer Care Manager
E
Edward Kennedy · 22 reviews · Experienced 2026-08-07 ·
★★★★★
Hope it works
Hope it work’s
Reply from Ryoko2026-08-07
Hi Edward,
I really appreciate you taking a moment to leave a review.
I’m glad you chose Ryoko, and I truly hope it works just the way you’re expecting once you’ve had the chance to try it out. If you feel like sharing your experience after using it for a bit, I’d be happy to hear how it goes.
Best regards,
Julia Torres
Ryoko Customer Care Manager
J
Jerry Wayne · 2 reviews · Experienced 2026-08-07 ·
★★★★★
Works very well anywhere and connecting…
Works very well anywhere and connecting other devices to this Ryoko hotspot is easy and fast.
Reply from Ryoko2026-08-07
Hi Jerry,
Reading your review really made my day. I’m so glad to hear that your Ryoko hotspot works well wherever you go and that connecting other devices is quick and easy for you.
It’s great to know the product is fitting so smoothly into your daily life, and I really appreciate you sharing that experience with others.
Best regards,
Julia Torres
Ryoko Customer Care Manager
T
Tina Jenkins · 1 review · Experienced 2026-08-07 ·
★★★★★
Ease of use.
Reply from Ryoko2026-08-07
Hi Tina,
It’s great to hear that you’ve found Ryoko easy to use. That’s exactly the kind of experience I want our customers to have, so it really makes me happy to read your review.
Thanks for taking a moment to share this and for the 5 stars.
Best regards,
Julia Torres
Ryoko Customer Care Manager
T
Todd Rose · 1 review · Experienced 2026-08-07 ·
★★★★★
Good good to see that
Good good to see that
Y
Reply from Ryoko2026-08-07
Hi Todd,
It’s great to see your 5-star review and to hear that things went well with Ryoko. I’m really glad you’re having a good experience with us.
Thanks for taking a moment to share this—support like yours genuinely keeps the whole team motivated.
Best regards,
Julia Torres
Ryoko Customer Care Manager
c
customer · 2 reviews · Experienced 2026-08-07 ·
★★★★★
They supplied me with answers to all my…
They supplied me with answers to all my questions.
Reply from Ryoko2026-08-07
Hi,
Reading your review really made my day. I’m glad to hear that you got clear answers to all your questions and that our team could be helpful throughout your experience.
Thank you for taking a moment to share this and for the 5-star rating—it truly means a lot.
Best regards,
Julia Torres
Ryoko Customer Care Manager
L
Lori · 7 reviews · Experienced 2026-08-07 ·
★★★★★
Fabulous
Fabulous
Fabulous
Fabulous
Reply from Ryoko2026-08-07
Hi Lori,
Reading your review honestly made my day – “Fabulous” three times over is wonderful to see. I’m so glad you’re enjoying your experience with Ryoko.
Thank you for taking a moment to share this; it really encourages me and the whole team to keep pushing for this level of experience every time.
Best regards,
Julia Torres
Ryoko Customer Care Manager
S
Solomon Deng · 2 reviews · Experienced 2026-08-07 ·
★★★★★
Interesting
Reply from Ryoko2026-08-07
Hi Solomon,
It’s great to see your 5-star review and to hear that you found Ryoko interesting. I’m glad the product made a positive impression on you.
Thanks for taking a moment to share that with others and for choosing Ryoko.
Best regards,
Julia Torres
Ryoko Customer Care Manager
G
Gina Mae McCallum · 1 review · Experienced 2026-08-06 ·
★★★★★
I did it myself if someone else was…
I did it myself if someone else was involved different story.
Reply from Ryoko2026-08-06
Hi Gina,
I appreciate you taking the time to leave a review and share this thought.
If there’s anything specific about your experience with Ryoko that you’d like to talk through or if something didn’t feel quite right, I’d really like to understand more so I can look into it properly. You can reach me and the team via this form: https://getryoko.com/contact-2
Best regards,
Julia Torres
Ryoko Customer Care Manager
Hi Veselina,
Reading your review really made my day – I’m so glad to hear you found our staff great. Everyone here works hard to make the experience smooth and friendly, so it’s lovely to see that come through.
Thank you for taking a moment to share this and for your 5-star rating.
Best regards,
Julia Torres
Ryoko Customer Care Manager
T
Tony Panarello · 1 review · Experienced 2026-08-05 ·
★★★★★
It was fast reliable and over in seconds
Reply from Ryoko2026-08-06
Hi Tony,
Reading your review really made my day — I’m glad everything went quickly and smoothly for you. That fast and reliable experience is exactly what I want our customers to feel.
Thank you for choosing Ryoko and for taking a moment to share this.
Best regards,
Julia Torres
Ryoko Customer Care Manager