Ryoko (www.getryoko.com) has a 4.3 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hi Pedro, Reading your review really made my day — I’m glad you found everything easy, fast, and user friendly. That’s exactly the kind of experience I want our customers to have with Ryoko. Thanks a lot for sharing your thoughts and for the 5-star rating. Best regards, Julia Torres Ryoko Customer Care Manager
Hi Cynthia, I’m really glad to hear everything felt super easy for you – that’s exactly the kind of experience I want our customers to have with Ryoko. Thanks for taking a moment to leave a 5-star review and share how it went. Best regards, Julia Torres Ryoko Customer Care Manager
Hi Ron, It’s great to hear that everything’s gone well so far and that you’re having a good experience with Ryoko. I really appreciate you taking a moment to leave a 5-star review and share that. Thanks again for choosing Ryoko. Best regards, Julia Torres Ryoko Customer Care Manager
easy to place an order
Hi Donald, I’m really glad to hear that placing your order was easy and straightforward. That’s exactly the kind of experience I want our customers to have when they shop with Ryoko. Thanks for taking a moment to share this and for the 5-star review. Best regards, Julia Torres Ryoko Customer Care Manager
We are satisfied with the product thank you very much.,.
Hello, Reading your review really made my day. I’m so glad to hear you’re satisfied with the product and that it’s working well for you. Thank you for choosing Ryoko and for sharing your experience with others. Best regards, Julia Torres Ryoko Customer Care Manager
Made a purchase for approximately £70 paid and then received two emails each with a higher purchase price the last one for over £170. Replied to their emails and postmaster couldn't find the destination to reply. A complete rip off leaving me heavily out of pocket with no way to complain. Very angry.
Hi, It’s great to hear that you found the transactions easy – that’s exactly the kind of smooth experience I want our customers to have with Ryoko. I really appreciate you taking a moment to leave a review and share this. Best regards, Julia Torres Ryoko Customer Care Manager
The ease with which I was able to go through this purchase. I have used the Ryoko brand and it is reliable and consistent.
Hi Shelley, Reading your review really made my day. I’m so glad the purchase process felt easy for you and that you’ve found Ryoko to be reliable and consistent over time. It means a lot that you chose to come back to the brand and then took a moment to share your experience publicly. Ongoing support from customers like you is exactly what keeps me and the whole team focused on maintaining that level of quality. Thanks again for choosing Ryoko. Best regards, Julia Torres Ryoko Customer Care Manager
Suggestion - when ordering the original unit, I did not see a place to order multiple units, I wanted to order 2 units but only 1 was possible. Probably costing you a lot of multiple unit sales. The second choice i ordered 2 cases because it was specifically offered. I suggest you send me 2 of the units, 1 free, for my suggestion which will greatly increase your sales. Thank you in advance.
Hi Richard, I really appreciate you taking the time to share such a thoughtful suggestion along with your review. It’s great to hear that you were interested in ordering more than one unit—that kind of intent to buy more tells me the product is resonating with you. I can see how not having a clearer option for multiple units at checkout would be frustrating and could easily lead to missed sales. I’ve taken note of your feedback and will pass it along to the team so we can look at making the ordering process more flexible and intuitive. Thanks again for your input and for choosing Ryoko. Best regards, Julia Torres Ryoko Customer Care Manager
Hi Anita, I’m really glad to hear that ordering with Ryoko felt easy for you – that’s exactly the kind of experience I want our customers to have. Thanks a lot for sharing your review and for the 5 stars, it really means a lot. Best regards, Julia Torres Ryoko Customer Care Manager
I need this device and I just hope it will work because local Internet and Wifi are scarce and do not work in Africa, most of the time
Hi Julienne, I really appreciate you sharing this, and I understand why reliability is so important for you, especially in areas where local internet and Wi-Fi can be inconsistent. Coverage and performance will always depend on the local partner networks in each area, but many customers do use Ryoko when traveling or living in regions with limited connectivity. I truly hope it proves helpful for your situation as well. If you ever feel that something isn’t working as expected once you’ve tried it, I’d really like to review it with you in detail. In that case, you can reach my team through this page so we can take a closer look together: https://getryoko.com/contact-2 Best regards, Julia Torres Ryoko Customer Care Manager
This product is the biggest piece of crap I have ever owned! From day one the switch for it to be turned on is in the on position,yet it continues to remain off. This has happened I can't tell you how many times. It has sat on my dresser for the past two months not even being used because I was so fed up with it. I just got a PS4 and decided to try the Ryoko again. Letting the battery die is the only way to even have a chance to get this Ryoko junk to work. So it lasted another week before it started its crap again. Oh and I love how they get you to pay for so many months upfront for such a piece of garbage!!! Out of I believe 4 months since I got this Ryoko, I've used it for a total of maybe 2 weeks. And here I sit wanting to connect my PS4 to the Internet, but this piece of crap is doing the thing with the power button again. It has me so pissed again that I had to let it be known. With all the trouble and paid for service that I can't even use when I want, I HIGHLY RECOMMEND THAT NOBODY PURCHASE THIS JUNK EVER AGAIN. THIS COMPANY SHOULD BE SHUTDOWN SELLING THIS KIND OF USELESS CRAP TO CUSTOMERS!!! Have a nice day everyone, trust me, your day will be much better without wasting money on this product.💯✌️🤑
Hi Christopher, Reading how often your Ryoko has let you down, especially with the power issue and paid service you’ve barely been able to use, I can completely understand why you’re this upset. That’s not the kind of experience I want anyone to have with our product. I personally want to dig into what’s happening with your device and your service period so I can understand this properly. I’ve sent you a request for more information through Trustpilot – if you reply there, it will come straight to me privately. You can also reach me via our contact page: https://getryoko.com/contact-2. Please use the subject line “Trustpilot - Ryoko” and mention this review so I can quickly recognize your case and give it focused attention. Best regards, Julia Torres Ryoko Customer Care Manager
It was easy to order
Hi Irene, I’m really glad to hear that placing your order was easy—that’s exactly the kind of experience I want our customers to have when they shop with Ryoko. Thanks so much for sharing this and for the 5-star review. Best regards, Julia Torres Ryoko Customer Care Manager
Never had a portable wifi so I tried it and like it very much!
Hi David, Reading your review really made my day. I’m so glad your first experience with a portable WiFi has been a good one and that you’re enjoying your Ryoko. Thanks for giving us a try and for sharing your thoughts with others. Best regards, Julia Torres Ryoko Customer Care Manager
Hi, It’s great to hear that you found the online ordering process easy – that’s exactly the kind of experience I want our customers to have with Ryoko. I really appreciate you taking a moment to leave a 5-star review and share this. Best regards, Julia Torres Ryoko Customer Care Manager
Hi Sue, I appreciate you taking the time to leave a rating, even without a comment. It’s great to see you had a positive experience with Ryoko, and I hope the product continues to work well for you. Best regards, Julia Torres Ryoko Customer Care Manager
Quick and easy ill update in how it works
Hi Teresa, I really appreciate you sharing your first impressions with us and for the 5-star rating. I’m glad the process felt quick and easy, and I’m looking forward to hearing what you think once you’ve had the chance to use your Ryoko in real conditions. Best regards, Julia Torres Ryoko Customer Care Manager
Efficient easy to apply now awaiting delivery
Hi Leonie, I appreciate you sharing this and I’m glad the process felt efficient and straightforward for you. I hope the delivery goes smoothly and that your Ryoko works just the way you expect once it arrives. Best regards, Julia Torres Ryoko Customer Care Manager
It's not enough data for what I want to use the product for.
Hi Ernest, I appreciate you sharing this — it helps me understand where the product didn’t quite match your needs. Ryoko does have some data limitations depending on how and where it’s used, and I’d really like to understand more about your specific use case to see what went wrong and what options you might have. If you’re open to it, please reach out to our customer care team through this page so we can look into your situation in detail: https://getryoko.com/contact-2 Best regards, Julia Torres Ryoko Customer Care Manager
Good value for the money. Just received it and so far it works great.
Hi Patricia, Reading your review really made my day. I’m glad to hear you’ve found your Ryoko to be good value and that it’s working great so far. Thanks for taking a moment to share your first impressions and for the 5 stars—it truly means a lot. Best regards, Julia Torres Ryoko Customer Care Manager
I wish I knew you were adding all this extra on. I would have put more money on my card. Esp. The case. But it’s ok I’m very excited to get this gadget . I’ll get another next month and get it all.
Hi Mell, Reading your review really made my day. I’m glad to hear you’re excited about your new gadget, even though the extra items caught you a bit by surprise. I appreciate you sharing this so openly, and it’s great to know you’re already thinking about getting another one next month with all the accessories. I hope your Ryoko makes a real difference for you once it arrives. Thank you for choosing Ryoko and for the 5-star rating. Best regards, Julia Torres Ryoko Customer Care Manager
279 reviews matching