Ryoko (www.getryoko.com) has a 4.3 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Good reviews, easy site to use, can't wait to try it.
Hi Martin, I really appreciate you sharing this and choosing Ryoko. It’s great to hear the ordering experience went smoothly, and I’m genuinely excited for you to try it out for yourself. If you ever want to share how it works for you after you’ve tested it, I’d be glad to hear it. Best regards, Julia Torres Ryoko Customer Care Manager
What a con you pay for unlimited service with in 2 hours it would not work because it had used more then 5 GB which is a monthly allowance back and for from the first day they will not refund me or allow me to return the product absolutely useless if your after been riped off these are the guys when someone asked you to pay 6 months up front you know why CON
Hi Warwick, I can see how frustrating it must have been to expect an unlimited service, run into a data limit so quickly, and then feel stuck when you tried to sort it out. That’s not the kind of experience I want anyone to have with Ryoko. I personally want to look into what happened with your data usage and how your guarantee was handled. As this review isn’t verified, I’ve sent you a request via Trustpilot so you can safely share your details with me there, and I can locate your order and review everything properly. If it’s easier, you can also get in touch through our contact form at https://getryoko.com/contact-2. Please use the subject line “Trustpilot - Ryoko” and mention your review, so I can quickly recognize your case and prioritize it. Best regards, Julia Torres Ryoko Customer Care Manager
Too many add on offers at The end of the pages
Hi Derek, I really appreciate you leaving a 4-star review. It means a lot that you took the time to share your experience. I hear you on the number of add-on offers at the end of the pages – the buying journey should feel clear and straightforward, not cluttered. I’ll make sure your thoughts are passed along to the team as we review how those offers are presented. Thanks again for choosing Ryoko and for the honest feedback. Best regards, Julia Torres Ryoko Customer Care Manager
Fast, Easy oreder proccess.
Hi Bill, It’s great to hear that you found the ordering process fast and easy — that’s exactly what I’m aiming for when we design the Ryoko experience. I really appreciate you sharing your 5-star review and taking a moment to support us. Best regards, Julia Torres Ryoko Customer Care Manager
Worse company I ever dealt with.i had it for a month it was not working for us so I wanted to return it they say we can't because we open it to try it but in there policy you have to send it back not open how in the world can you do that so they won't return my money
Hi Angel, I can see why you’re upset here – wanting to try the product, finding it wasn’t right for you, and then feeling stuck because of how the return terms are interpreted is a really frustrating situation. That’s not the kind of experience I want you to walk away with. I personally want to look into what happened with your return request and how the policy was explained to you. I take this kind of feedback seriously, especially when it leaves someone feeling that the process is unfair. To review this properly, I’ve sent you a request for more details through Trustpilot so you can share your information privately there. You can also reach me via our contact form at https://getryoko.com/contact-2 – please use the subject line “Trustpilot - Ryoko” and mention this review so I can find your case quickly and follow up with you directly. I appreciate you giving me the chance to review this and hope we can talk soon. Best regards, Julia Torres Ryoko Customer Care Manager
Hi Norbert, I really appreciate you taking the time to leave a review and share this reaction. When someone feels things should be clearer, that’s something I want to understand properly, because clarity is a big priority for me. If you’re open to it, I’d really like to know what specifically felt unclear (for example: the product description, pricing, shipping, setup, or something else). That kind of detail helps me see exactly where we need to improve. You can share more with me and the team here: https://getryoko.com/contact-2 Best regards, Julia Torres Ryoko Customer Care Manager
Fast. Good service
Hi Preston, It’s great to hear everything went quickly and smoothly for you, and that you found the service good. I really appreciate you sharing that with us. Thanks for choosing Ryoko. Best regards, Julia Torres Ryoko Customer Care Manager
Hi Matthew, It’s great to hear that you found everything simple and easy – that’s exactly the kind of experience I want our customers to have with Ryoko. Thanks for sharing your review and for choosing us. Best regards, Julia Torres Ryoko Customer Care Manager
Good. I don't like all the end of purchase upsells.
Hi Christian, I’m glad to know you’ve had a good overall experience, and I really appreciate you sharing that. I also hear you on the upsells at the end of the purchase. That part of the journey should feel straightforward, not overwhelming, so I’ll make sure your feedback is passed along as we review how our checkout flow works. Thanks again for taking the time to leave a review and for choosing Ryoko. Best regards, Julia Torres Ryoko Customer Care Manager
Hi Jeffery, I’m really glad to hear that everything was great with your experience at Ryoko. It’s wonderful to know we’ve met your expectations. Thanks for taking a moment to leave a 5-star review and for choosing Ryoko. Best regards, Julia Torres Ryoko Customer Care Manager
Easy to navigate and cannot wait to use it!
Hi Nalani, I really appreciate you sharing this and I’m glad the process felt easy for you. It’s great to know you’re excited to start using your Ryoko, and I hope it works just the way you’re expecting once you’ve had the chance to try it out. Best regards, Julia Torres Ryoko Customer Care Manager
Great customer service and always kept in contact with me u til my issue was resolved-connection issue. I love this product and company! Thank you!
Hi Laureen, Reading your review really put a smile on my face. I’m glad the team was able to stay in touch and support you through the connection issue, and it’s wonderful to hear that you love both the product and the company. I truly appreciate you taking the time to share this—it means a lot to me and the whole Ryoko team. Best regards, Julia Torres Ryoko Customer Care Manager
Easy ordering hopefully works well
Hello, I appreciate you leaving us a 5-star review. It’s great to hear that the ordering process was straightforward for you, and I really hope your Ryoko performs just the way you’re expecting once you start using it. Best regards, Julia Torres Ryoko Customer Care Manager
Hi Crystal, I’m really glad to hear that ordering was easy for you – that’s exactly the kind of smooth experience I want our customers to have with Ryoko. Thanks for sharing your experience and for the 5-star review, it really means a lot. Best regards, Julia Torres Ryoko Customer Care Manager
Hi David, I’m glad to see you’re happy overall and really appreciate you taking a moment to share this. I hear you on the speed—having a fast and reliable connection makes all the difference, and feedback like yours helps me and the team see where we still need to improve the experience. I’ll make sure your comment about the internet speed is passed along to the right people. Thanks again for choosing Ryoko and for the honest review. Best regards, Julia Torres Ryoko Customer Care Manager
Hi Rochelle, It’s great to hear that you found the purchase process easy with Ryoko. I’m glad the experience went smoothly for you. Thanks for taking a moment to share this and for the 4-star rating—it really does help and means a lot. Best regards, Julia Torres Ryoko Customer Care Manager
Hi Michayne, I’m really glad to hear everything was “easy peasy” for you – that’s exactly the kind of experience I want our customers to have with Ryoko. Thanks a lot for taking a moment to leave a 5-star review and share your experience. Best regards, Julia Torres Ryoko Customer Care Manager
Hello, It’s great to hear that you found everything very easy to navigate. I’m glad the experience with Ryoko has been smooth for you. Thanks for sharing your thoughts and for the 5-star review—it really means a lot. Best regards, Julia Torres Ryoko Customer Care Manager
I will offer more once I have used it for some time
Hi Kenneth, I appreciate you sharing a review even before you’ve had much time with your Ryoko device. I’m really looking forward to hearing how it works out for you once you’ve used it for a while. If at any point you have questions or run into anything that doesn’t feel right, I’d really like to hear about it so I can look into it with you. You can reach me and the team via our contact page here: https://getryoko.com/contact-2 Best regards, Julia Torres Ryoko Customer Care Manager
The service was user=friendly, however, i have not used the product as yet so i am unable to render a my experience with the Ryoko. I trust that everything will be alright. Thanks!
Hi Archibald, I really appreciate you sharing these kind words about the service and for taking the time to leave a 5-star review, especially before you’ve even had the chance to try your Ryoko yet. I hope everything goes smoothly once you start using it and that it lives up to what you’re expecting. If anything feels off or you have questions once you’ve tried it, I’d really like to hear from you so I can take a proper look with you. Best regards, Julia Torres Ryoko Customer Care Manager
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